This document provides guidelines and instructions for troubleshooting scenarios in the CCIE Routing and Switching v5 lab exam workbook. It outlines 12 guidelines for troubleshooting the scenarios, including not changing certain device configurations, only resolving misconfigurations rather than removing features, and not using prohibited solutions like static routes or tunneling. Candidates have 150 minutes to complete the troubleshooting section and must meet minimum thresholds across configuration, diagnostic, and troubleshooting sections to pass the exam.