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KELSEY WINKLER
909.374.4439, Montrose, CO 81401
kelsey.winkler@outlook.com
RISK MANAGEMENT EXPERIENCE
GRADUATE ASSISTANT -- AQUATICS, WALL AQUATIC CENTER
Assist in hiring, training, scheduling, supervision, and evaluation of operations staff. Manage front desk
operations, Maintain equipment and inventory. Data collection, entry, and analysis. Assist in maintaining
safety and appearance standards. Assist with intentional marketing efforts to inform NAU community of
aquatic services and diversify patron groups served. Communicate regularly with Aquatics Coordinator
regarding operations. Assist in budget and fiscal management. Assist with coordination of international
teams scheduling (facility rentals).
NORTHERN ARIZONA UNIVERSITY, Flagstaff, AZ 2013 – 2015
PHYSICAL EDUCATION SERVICES INSTRUCTOR
Teach a variety of Physical Education Services Classes, including Beginning Swim, Advanced Lap Swim,
Water Polo, Lifeguard Training, and Water Safety Instructor courses.
NORTHERN ARIZONA UNIVERSITY, Flagstaff, AZ 2012 – 2015
RECREATION PROGRAM ASSISTANT – AQUATICS, AQUAPLEX
Assist with planning and implementing training, scheduling, supervision, and evaluation of aquatics staff.
Provide customer service to internal and external patrons. Assists with overseeing dryside operations
(weight room, gym, front desk, climbing wall) during evening and weekend hours. Maintain equipment and
inventory. Data collection, entry, and analysis. Assist in maintaining safety and appearance standards.
Observe patron and staff participation to ensure compliance with policies and procedures.
CITY OF FLAGSTAFF, Flagstaff, AZ 2014
LIFEGUARD
Primary responsibility is emergency prevention, including facility maintenance, patron surveillance, and
monitoring patron behavior. Respond to emergency situations, including first aid, aquatic, and cardiac
emergencies, as needed.
MONTROSE RECREATION DISTRICT, Montrose, CO 2015 – present
NORTHERN ARIZONA UNIVERSITY, Flagstaff, AZ 2012 – 2015
FLAGSTAFF AQUAPLEX, Flagstaff, AZ 2014
MAPLE HILLS YMCA (Diamond Bar Hills Club), Diamond Bar, CA 2008 – 2011
SANTA CLARA UNIVERSITY, Santa Clara, CA 2004 - 2006
STUDENT LEAD, RISK MANAGEMENT AND OPERATIONS
Primary responsibility is emergency preparedness for the student staff of Campus Recreation Services.
This includes organizing and conducting Red Alert Drills, educating student staff on proper emergency
protocol, and conducting weekly and monthly trainings to facilitate practice of CPR, First Aid, and
Lifeguarding skills. Secondary responsibilities include communication between professional staff, student
managers, and student staff via email as needed.
NORTHERN ARIZONA UNIVERSITY, Flagstaff, AZ 2013
FACILITY MANAGER/LEAD LIFEGUARD
Primary responsibility is emergency prevention and management of student staff. Secondary
responsibilities include responding to emergency situations, maintaining positive patron relationships,
conducting emergency preparedness drills to ensure the readiness of the staff, and troubleshooting any
customer service issues in the absence of the Aquatics Director.
MONTROSE RECREATION DISTRICT, Montrose, CO 2015 – present
NORTHERN ARIZONA UNIVERSITY, Flagstaff, AZ 2012 – 2015
Kelsey Caulum Page 2
WATER SAFETY INSTRUCTOR
Introducing emergency prevention by teaching children and adults general water safety skills and self-
saving techniques.
MONTROSE RECREATION DISTRICT, Montrose, CO 2015 – present
NORTHERN ARIZONA UNIVERSITY, Flagstaff, AZ 2012 – 2015
FIT FINS SWIM SCHOOL, Chino Hills, CA 2011
MAPLE HILLS YMCA (Diamond Bar Hills Club), Diamond Bar, CA 2008 – 2011
PRIVATE CLIENTEL, Diamond Bar, CA 2001 - 2011
SWIM LESSON COORDINATOR
Primary responsibility is coordination of swim lessons students, times, instructors, and lifeguards.
Additional responsibilities include ensuring the safety of instructors and students with the assistance of
lifeguards, ensuring the consistency of water safety skills being taught, and maintaining positive
relationships with parents and students.
NORTHERN ARIZONA UNIVERSITY, Flagstaff, AZ 2012 – 2015
MAPLE HILLS YMCA (Diamond Bar Hills Club), Diamond Bar, CA 2008 – 2011
LIFEGUARD INSTRUCTOR
Certified by the American Red Cross to train new lifeguards in emergency prevention and response.
MONTROSE RECREATION DISTRICT, Montrose, CO 2015 – present
NORTHERN ARIZONA UNIVERSITY, Flagstaff, AZ 2012 – 2015
LIFEGUARD INSTRUCTOR TRAINER
Certified by the American Red Cross to train new lifeguard instructors to teach lifeguard training courses.
MONTROSE RECREATION DISTRICT, Montrose, CO 2015 – present
NORTHERN ARIZONA UNIVERSITY, Flagstaff, AZ 2013 – 2015
WATER SAFETY INSTRUCTOR TRAINER
Certified by the American Red Cross to train new water safety instructors to teach water safety skills.
MONTROSE RECREATION DISTRICT, Montrose, CO 2015 – present
NORTHERN ARIZONA UNIVERSITY, Flagstaff, AZ 2013 – 2015
RECREATION EXPERIENCE
FRONT DESK ATTENDANT/CASHIER/GYM ATTENDANT
Reception and telephone responsibility, with management of sports rental equipment, membership sales,
day pass sales, and maintaining positive customer service relationships. Reconciliation of shift tender
summary and cashier log.
NORTHERN ARIZONA UNIVERSITY, Flagstaff, AZ 2012 – 2015
MAPLE HILLS YMCA (Diamond Bar Hills Club), Diamond Bar, CA 2009 – 2011
HEAD/ASSISTANT COACH
As a head coach, responsibilities include management of the entire team, designing workouts and training
schedules, organizing meets/games, and being a liaison between the administration, parents, and
athletes. As an assistant coach, responsibilities include assisting the head coach in their duties,
maintaining positive relationships with parents and athletes, and taking on additional duties as requested
by the head coach.
MONTROSE MARLINS SWIM TEAM, Montrose, CO 2015 – present
Assistant Coach, Jammers Group
LUMBERJACK AQUATICS (Formerly FPAC), Flagstaff, AZ 2012 – 2015
Coach of PreSenior Group 2015 - 2015
Coach of Gold Group 2014 - 2015
Coach of Silver Group 2013 – 2014
Coach of Bronze Group 2012 – 2013
NORTHERN ARIZONA UNIVERSITY, Flagstaff, AZ 2013 – 2014
Head Coach, Women’s Club Water Polo
Kelsey Caulum Page 2
CHINO HILLS HIGH SCHOOL, Chino Hills, CA 2011 – 2012
Head Coach, Boys and Girls Swimming
BREA AQUATICS, Brea, CA 2010 – 2012
Coach of Varsity Group 2010 – 2011
Substitute Group 2011 – 2012
AZUSA PACIFIC UNIVERSITY, Azusa, CA 2010 – 2011
Assistant Coach, Women’s Water Polo
MAPLE HILL YMCA (Diamond Bar Hills Club), Diamond Bar, CA 2001 – 2011
Head Swim Coach, 5-18 year olds 2009 – 2011
Assistant Swim Coach, 5-18 year olds 2001 – 2009
BREA OLINDA HIGH SCHOOL, Brea, CA 2007 – 2009
Head Coach, Girls Water Polo 2008 – 2009
Head JV/Assistant Varsity Coach, Boys Water Polo 2008
Head JV/Assistant Varsity Coach, Girls Swimming 2007 – 2009
MATER DEI HIGH SCHOOL, Santa Ana, CA 2006 – 2007
Head Frosh/Soph Coach, Girls Water Polo 2006 – 2007
Girls Water Polo Summer Program 2006
SOCAL WATER POLO, Irvine, CA 2006
Assistant Coach, 12 & Under Boys Water Polo
BELLARMINE COLLEGE PREP, San Jose, CA 2006
Assistant JV Coach, Boys Swimming
ADDITIONAL EXPERIENCE
ALEXANDER’S SALON AND SPA, Brea, CA 2012
CUSTOMER SERVICE REPRESENTATIVE
Reception and telephone responsibility, with management of multiple stylist and esthetician calendars.
Taking payments and managing the cash register.
SANTA CLARA UNIVERSITY, Santa Clara, CA 2005 – 2006
STUDENT ATHLETIC TRAINER
Responsible for assisting athletes with daily therapy, including electrical stimulation, ultra sound,
preventative taping, stretches, and exercises. Responsible for maintenance of the athletic training room,
including stocking supplies, cleaning equipment, and preparing equipment for athletic events. Responsible
for assisting the ATC with any emergent situations.
COMMUNITY FACILITATOR (RESIDENCE HALL ASSISTANT)
Responsible for monitoring and correcting behavior of 60 college coeds in dormitory residence, including
being liaison between residence, dormitory hall director and university housing office as well as organizing
events, informing residence of school and dorm happenings.
POSTYME, Diamond Bar, CA 2002 – 2003
OFFICE ASSISTANT
Responsible for sending out balancing the ledger between bills and payments. Send out mailings and bills
to clients.
EDUCATION
B.A. Degree Religious Studies/Theater Minor
SANTA CLARA UNIVERSITY, Santa Clara, CA.
MEd, Educational Leadership Community College and Higher Education
Northern Arizona University, Flagstaff, AZ
Kelsey Caulum Page 2
Lifeguard Instructor/Water Safety Instructor
Lifeguard Instructor Trainer/Water Safety Instructor Trainer
Basic Life Support for Health Care Providers Instructor
Babysitter Training Instructor
American Red Cross via NORTHERN ARIZONA UNIVERSITY, Flagstaff, AZ
FEMA Training:
MAMGT319 Mass Prophylaxis Preparedness & Planning
MAMGT346 EOC Operations & Planning for All Hazards
MAMGT 324 Campus Emergencies Prevention, Response, and Recovery
ICS-100 Introduction to Incident Command System
ICS 200 ICS for Single Resources and Initial Action Incident
ICS 700 National Incident Management System (NIMS) An Introduction
ICS 701 NIMS Multiagency Coordination System (MACS)

CCHE 690 Resume Aquatics Coordinator

  • 1.
    1 KELSEY WINKLER 909.374.4439, Montrose,CO 81401 kelsey.winkler@outlook.com RISK MANAGEMENT EXPERIENCE GRADUATE ASSISTANT -- AQUATICS, WALL AQUATIC CENTER Assist in hiring, training, scheduling, supervision, and evaluation of operations staff. Manage front desk operations, Maintain equipment and inventory. Data collection, entry, and analysis. Assist in maintaining safety and appearance standards. Assist with intentional marketing efforts to inform NAU community of aquatic services and diversify patron groups served. Communicate regularly with Aquatics Coordinator regarding operations. Assist in budget and fiscal management. Assist with coordination of international teams scheduling (facility rentals). NORTHERN ARIZONA UNIVERSITY, Flagstaff, AZ 2013 – 2015 PHYSICAL EDUCATION SERVICES INSTRUCTOR Teach a variety of Physical Education Services Classes, including Beginning Swim, Advanced Lap Swim, Water Polo, Lifeguard Training, and Water Safety Instructor courses. NORTHERN ARIZONA UNIVERSITY, Flagstaff, AZ 2012 – 2015 RECREATION PROGRAM ASSISTANT – AQUATICS, AQUAPLEX Assist with planning and implementing training, scheduling, supervision, and evaluation of aquatics staff. Provide customer service to internal and external patrons. Assists with overseeing dryside operations (weight room, gym, front desk, climbing wall) during evening and weekend hours. Maintain equipment and inventory. Data collection, entry, and analysis. Assist in maintaining safety and appearance standards. Observe patron and staff participation to ensure compliance with policies and procedures. CITY OF FLAGSTAFF, Flagstaff, AZ 2014 LIFEGUARD Primary responsibility is emergency prevention, including facility maintenance, patron surveillance, and monitoring patron behavior. Respond to emergency situations, including first aid, aquatic, and cardiac emergencies, as needed. MONTROSE RECREATION DISTRICT, Montrose, CO 2015 – present NORTHERN ARIZONA UNIVERSITY, Flagstaff, AZ 2012 – 2015 FLAGSTAFF AQUAPLEX, Flagstaff, AZ 2014 MAPLE HILLS YMCA (Diamond Bar Hills Club), Diamond Bar, CA 2008 – 2011 SANTA CLARA UNIVERSITY, Santa Clara, CA 2004 - 2006 STUDENT LEAD, RISK MANAGEMENT AND OPERATIONS Primary responsibility is emergency preparedness for the student staff of Campus Recreation Services. This includes organizing and conducting Red Alert Drills, educating student staff on proper emergency protocol, and conducting weekly and monthly trainings to facilitate practice of CPR, First Aid, and Lifeguarding skills. Secondary responsibilities include communication between professional staff, student managers, and student staff via email as needed. NORTHERN ARIZONA UNIVERSITY, Flagstaff, AZ 2013 FACILITY MANAGER/LEAD LIFEGUARD Primary responsibility is emergency prevention and management of student staff. Secondary responsibilities include responding to emergency situations, maintaining positive patron relationships, conducting emergency preparedness drills to ensure the readiness of the staff, and troubleshooting any customer service issues in the absence of the Aquatics Director. MONTROSE RECREATION DISTRICT, Montrose, CO 2015 – present NORTHERN ARIZONA UNIVERSITY, Flagstaff, AZ 2012 – 2015
  • 2.
    Kelsey Caulum Page2 WATER SAFETY INSTRUCTOR Introducing emergency prevention by teaching children and adults general water safety skills and self- saving techniques. MONTROSE RECREATION DISTRICT, Montrose, CO 2015 – present NORTHERN ARIZONA UNIVERSITY, Flagstaff, AZ 2012 – 2015 FIT FINS SWIM SCHOOL, Chino Hills, CA 2011 MAPLE HILLS YMCA (Diamond Bar Hills Club), Diamond Bar, CA 2008 – 2011 PRIVATE CLIENTEL, Diamond Bar, CA 2001 - 2011 SWIM LESSON COORDINATOR Primary responsibility is coordination of swim lessons students, times, instructors, and lifeguards. Additional responsibilities include ensuring the safety of instructors and students with the assistance of lifeguards, ensuring the consistency of water safety skills being taught, and maintaining positive relationships with parents and students. NORTHERN ARIZONA UNIVERSITY, Flagstaff, AZ 2012 – 2015 MAPLE HILLS YMCA (Diamond Bar Hills Club), Diamond Bar, CA 2008 – 2011 LIFEGUARD INSTRUCTOR Certified by the American Red Cross to train new lifeguards in emergency prevention and response. MONTROSE RECREATION DISTRICT, Montrose, CO 2015 – present NORTHERN ARIZONA UNIVERSITY, Flagstaff, AZ 2012 – 2015 LIFEGUARD INSTRUCTOR TRAINER Certified by the American Red Cross to train new lifeguard instructors to teach lifeguard training courses. MONTROSE RECREATION DISTRICT, Montrose, CO 2015 – present NORTHERN ARIZONA UNIVERSITY, Flagstaff, AZ 2013 – 2015 WATER SAFETY INSTRUCTOR TRAINER Certified by the American Red Cross to train new water safety instructors to teach water safety skills. MONTROSE RECREATION DISTRICT, Montrose, CO 2015 – present NORTHERN ARIZONA UNIVERSITY, Flagstaff, AZ 2013 – 2015 RECREATION EXPERIENCE FRONT DESK ATTENDANT/CASHIER/GYM ATTENDANT Reception and telephone responsibility, with management of sports rental equipment, membership sales, day pass sales, and maintaining positive customer service relationships. Reconciliation of shift tender summary and cashier log. NORTHERN ARIZONA UNIVERSITY, Flagstaff, AZ 2012 – 2015 MAPLE HILLS YMCA (Diamond Bar Hills Club), Diamond Bar, CA 2009 – 2011 HEAD/ASSISTANT COACH As a head coach, responsibilities include management of the entire team, designing workouts and training schedules, organizing meets/games, and being a liaison between the administration, parents, and athletes. As an assistant coach, responsibilities include assisting the head coach in their duties, maintaining positive relationships with parents and athletes, and taking on additional duties as requested by the head coach. MONTROSE MARLINS SWIM TEAM, Montrose, CO 2015 – present Assistant Coach, Jammers Group LUMBERJACK AQUATICS (Formerly FPAC), Flagstaff, AZ 2012 – 2015 Coach of PreSenior Group 2015 - 2015 Coach of Gold Group 2014 - 2015 Coach of Silver Group 2013 – 2014 Coach of Bronze Group 2012 – 2013 NORTHERN ARIZONA UNIVERSITY, Flagstaff, AZ 2013 – 2014 Head Coach, Women’s Club Water Polo
  • 3.
    Kelsey Caulum Page2 CHINO HILLS HIGH SCHOOL, Chino Hills, CA 2011 – 2012 Head Coach, Boys and Girls Swimming BREA AQUATICS, Brea, CA 2010 – 2012 Coach of Varsity Group 2010 – 2011 Substitute Group 2011 – 2012 AZUSA PACIFIC UNIVERSITY, Azusa, CA 2010 – 2011 Assistant Coach, Women’s Water Polo MAPLE HILL YMCA (Diamond Bar Hills Club), Diamond Bar, CA 2001 – 2011 Head Swim Coach, 5-18 year olds 2009 – 2011 Assistant Swim Coach, 5-18 year olds 2001 – 2009 BREA OLINDA HIGH SCHOOL, Brea, CA 2007 – 2009 Head Coach, Girls Water Polo 2008 – 2009 Head JV/Assistant Varsity Coach, Boys Water Polo 2008 Head JV/Assistant Varsity Coach, Girls Swimming 2007 – 2009 MATER DEI HIGH SCHOOL, Santa Ana, CA 2006 – 2007 Head Frosh/Soph Coach, Girls Water Polo 2006 – 2007 Girls Water Polo Summer Program 2006 SOCAL WATER POLO, Irvine, CA 2006 Assistant Coach, 12 & Under Boys Water Polo BELLARMINE COLLEGE PREP, San Jose, CA 2006 Assistant JV Coach, Boys Swimming ADDITIONAL EXPERIENCE ALEXANDER’S SALON AND SPA, Brea, CA 2012 CUSTOMER SERVICE REPRESENTATIVE Reception and telephone responsibility, with management of multiple stylist and esthetician calendars. Taking payments and managing the cash register. SANTA CLARA UNIVERSITY, Santa Clara, CA 2005 – 2006 STUDENT ATHLETIC TRAINER Responsible for assisting athletes with daily therapy, including electrical stimulation, ultra sound, preventative taping, stretches, and exercises. Responsible for maintenance of the athletic training room, including stocking supplies, cleaning equipment, and preparing equipment for athletic events. Responsible for assisting the ATC with any emergent situations. COMMUNITY FACILITATOR (RESIDENCE HALL ASSISTANT) Responsible for monitoring and correcting behavior of 60 college coeds in dormitory residence, including being liaison between residence, dormitory hall director and university housing office as well as organizing events, informing residence of school and dorm happenings. POSTYME, Diamond Bar, CA 2002 – 2003 OFFICE ASSISTANT Responsible for sending out balancing the ledger between bills and payments. Send out mailings and bills to clients. EDUCATION B.A. Degree Religious Studies/Theater Minor SANTA CLARA UNIVERSITY, Santa Clara, CA. MEd, Educational Leadership Community College and Higher Education Northern Arizona University, Flagstaff, AZ
  • 4.
    Kelsey Caulum Page2 Lifeguard Instructor/Water Safety Instructor Lifeguard Instructor Trainer/Water Safety Instructor Trainer Basic Life Support for Health Care Providers Instructor Babysitter Training Instructor American Red Cross via NORTHERN ARIZONA UNIVERSITY, Flagstaff, AZ FEMA Training: MAMGT319 Mass Prophylaxis Preparedness & Planning MAMGT346 EOC Operations & Planning for All Hazards MAMGT 324 Campus Emergencies Prevention, Response, and Recovery ICS-100 Introduction to Incident Command System ICS 200 ICS for Single Resources and Initial Action Incident ICS 700 National Incident Management System (NIMS) An Introduction ICS 701 NIMS Multiagency Coordination System (MACS)