The document outlines numerous material, manpower, and machine issues that are contributing to incorrect shipments being sent. Key issues include untrained employees, outdated equipment, inconsistent processes, lack of tracking and documentation, and a new shipping process that still has inefficiencies. Standardizing training and processes could help address shipping errors.

1. Material Method
Environment Manpower Machine
Measurement
Sending
incorrect
shipments
Wrong item number on product
Incorrectly packaged product
Need new vendor
Previous vendor is out of business
Internal item number has changed
Standard numbers created
Numbers too similar
Untrained employees
Poor performance
Tired workers
Mandatory overtime
Lack of motivation
Monotonous tasks
High turnover
Attractive competitors
Better pay
Increased order volume
Larger budget
Holidays
Software bugs
No packing list
Monitor screens difficult to read
Old hardware
Error messages
Quickly runs out of paper
New code implemented
Quarterly updates are inconsistent
Code must meet regulations
No funding to replace
Confusion on where paper is stored
Hazardous work environment
Poor lighting
Low attention to detail
Co-workers socializing, distracted
Outdated equipment
Poor sealing on floors
Cracks in floor
Building foundation shifting
In close proximity to neighbor
Small workspace
Lack of tracking for user productivity
Lack of tracking for user errors
Not everyone records errors
Manual, tedious process to log errors
Unavailable in current system
Old WMS
Orders not verified
Lack of defined shipping process
Inconsistent onboarding program
Standardized training is lacking
Instructors need training
Need process to assign trainers
Absence of training program
Lack of documentation
New shipping process
Inefficiencies still a problem
Too much time spent verifying
Excessive number of steps