Catermasters is a large British foodservice company that needed to replace its Excel-based systems with an integrated business system to improve data integrity, reduce time-consuming data entry, and enable more accurate decision making. An automated system was built that integrated all financial data from various systems into a single web-based portal, cutting thousands of labor hours and saving hundreds of thousands of pounds per year. The system provides on-demand reporting, eliminated unnecessary administrative tasks, and has remained flexible enough to support the company's growth.

1. BUSINESS AUTOMATION, SYSTEMS INTEGRATION, SELF-SERVICE
CATERMASTERS CASE STUDY
BUILT A BUSINESS SYSTEM TO REPLACE EXCEL
CUTTING THOUSANDS OF LABOUR HOURS

2. Catermasters is a British,
multi-million pound,
contract foodservice
company.
WHO IS CATERMASTERS

3. CATERMASTER’S CHALLENGE AND OUR SOLUTION
EPOS, reporting and supply
chain data existed in different
systems. The resulting
poor data integrity, time-consuming
data entry and
inaccurate information
compromised decision
making and kept the
cost of maintaining
the systems high.
We integrated all
financial data (EPOS, SAP,
product, menu, unit, user,
and financial) into a single,
accessible, remote and secure
web-based business system.

4. WHAT WE DELIVERED
A business system fronted by an admin portal

5. Establishing a well considered database design was the cornerstone of the system’s
success. Only by fully understanding Catermasters’ business, goals and systems, were
we able to create an intelligent database design. From there, we integrated the most
valuable and easiest to integrate data, gradually working towards the more complex.
Functionality and services were layered at the end.
»» Business Analysis
»» User Experience and Design
»» Analytics
»» iOS, Android, Blackberry
»» .Net Development
»» DevExpress
»» Microsoft SQL
»» Microsoft .NET
HOW WE DID IT
SKILLS USED TECHNOLOGIES USED

6. THE OUTCOME
With Excel removed, the business began to get accurate, on-demand financial and sales
reporting. Unnecessary admin hours were removed and the maintenance cost dropped
significantly. The core database design has not changed since the system’s launch, despite
numerous functional upgrades to accommodate an expanding business.
41 million 8,000 £000s 100%
of unit sales
tracked
over 220 sites
labour hours
saved p.a.
saved in
admin time p.a.
elimination of
Excel-based errors