Learn how Quiqup's Retail Partnership allowed Zen, a local pharmacy from London, to offer their goods on-demand through the Quiqup app

1. Case study
Retail Partnership
x

2. December 2016
Information
sharing
Online
shopping
Immediate access
to information
Seamless
shopping
Internet E-commerce Mobile
On-demand
delivery
Consumer behaviour is changing
Case studies - Zen x Quiqup

3. December 2016
Retailers are adapting accordingly
pure play retail e-commerce multi-channel
1980s 90s-00s Today
+
From warehouse to customers
real estate web + mail
powered by:powered by:powered by:
Case studies - Zen x Quiqup

4. Case studies December 2016
Quiqup aims to make retailers on-demandWe're making on-demand logistics
reliable and cost-efficient for every
business, allowing them to go
multi-channel
Case studies - Zen x Quiqup December 2016

5. Who are Zen?
Business: high-end pharmacy, well-being and wellness centre
Founded: 2015
Size: 11 full-time employees
Location: operating a Central London store
Channels: in-store, online shopping, next-day delivery service
Case studies - Zen x Quiqup December 2016

6. What was their challenge?
Despite Zen having an e-commerce presence with a next-day delivery service, their
customers had to wait 24hrs or more for products they often needed instantly
Limited staff meant Zen didn’t have the resources to invest into running their own in-
house operations
December 2016Case studies - Zen x Quiqup

7. How did Quiqup help?
Since partnering with Quiqup, Zen has benefited from a digital storefront, and integrated
access to an on-demand fleet of Quiqees
Current and new customers within an 8km radius can now buy their goods at the tap of a
button through Quiqup’s app, and have their goods picked up by a Quiqee, on-demand
Zen can also effortlessly track and manage incoming orders through a tablet they keep in
store, updating stock in real-time to let their customers know what’s available
Everything was up and running in just two weeks, with no upfront investment
December 2016Case studies - Zen x Quiqup

8. December 2016
Pleasure me Condoms
Case studies - Zen x Quiqup

9. The benefits
Zen can capture every current and potential
customer within an 8km radius, boosting
volume and reach
Zen created a completely new revenue stream
in record time, at no extra cost
Zen tapped into the on-demand market
before bigger competitors, including
Superdrug and Boots, who are still using next-
day delivery services
Quiqup provided outsourced logistic
operations, customer service and order
management technology, with no upfront
investment
December 2016Case studies - Zen x Quiqup

10. Quiqup’s benefits
Zen Pharmacy can capture every current and
potential customer within an 8km radius,
boosting volume and reach
Zen Pharmacy created a completely new
revenue stream in record time, at no extra cost
Zen Pharmacy tapped into the on-demand
market before bigger competitors, including
Superdrug and Boots, which are still using next-
day delivery services
Quiqup provides for outsourced logistics
operations, customer service and order
management system technology, with no
upfront investments
December 2016Case studies - Zen x Quiqup

11. “Quiqup has been a great assist to our business. We have opened only
a year ago and I believe it has tremendously improved our business and footfall.
We also use Quiqup for courier services which I find very useful especially in the late
evenings. They are quick and regularly contact you if there's any problems; either by
text or call.
I have enjoyed working with Quiqup and I would surely recommend it to all my
friends and colleagues.”
Hassan Almuaathen, MPharm
Pharmacist & Managing Director
December 2016Case studies - Zen x Quiqup

12. Learn more about how
Quiqup can help your business
Visit quiqup.com