This document provides information on retirement planning services and international employee benefits coverage. For retirement planning, the company assesses a client's needs, provides plan guidelines and investment advice, conducts employee education, and ensures plan loyalty and understanding. For international coverage, they have 25+ years experience developing benefits programs for globally located employees, including expatriates and contractors, and create tailored plans through ongoing management and education.
Hicks Insurance Group is an insurance agency established to serve businesses in the Chicagoland area. They take pride in providing comprehensive insurance and quality customer service to their 28 employees and valued clients. Hicks Insurance focuses on integrity, hard work, and loyalty, offering a hands-on approach to stay on top of clients' changing needs. They specialize in insuring contractors, manufacturers, wholesalers, restaurants, and more.
This job posting is for a senior/managing consultant position in the Philippines for a leading engineering and technical staffing firm for the oil and gas industry. The role requires managing staff and contractors on-site while liaising with clients, and offers a salary up to £50,000 plus £900 monthly accommodation allowance, flights home, and medical insurance. Ideal candidates have experience in a similar management role working in remote locations and skills in management, business development, and preferably oil and gas recruitment.
Investors Group offers financial advisors the opportunity to control their own career path and income potential while being supported by an experienced industry leader. Their new Income Enhancement Program provides higher quarterly income for new qualified advisors in their first two years. Financial advisors can achieve unlimited income potential, flexibility, entrepreneurial experience, industry-leading training, and support for community involvement.
All in One Solutions was established on June 10, 2015 by partners Mr. Arun Gandotra, Ms. Deepali Arora, and Mr. Rajiv Maggu with the motto "Be Insure Be Sure". The firm provides general insurance services such as motor vehicle, health, fire, burglary, and home insurance through reputable insurance companies. The promoters have over 25 years of combined experience in hospitality and insurance. All in One Solutions is looking to expand its business nationwide and is seeking business partners.
Galloway MacLeod is a third generation family business that dates back to 1872. With 38 employees, the company manufactures and supplies animal feed to every county in the United Kingdom. This is a very competitive sector, using advanced analysis and technology to manufacture feed to exacting standards.
This document provides information on retirement planning services and international employee benefits coverage. For retirement planning, the company assesses a client's needs, provides plan guidelines and investment advice, conducts employee education, and ensures plan loyalty and understanding. For international coverage, they have 25+ years experience developing benefits programs for globally located employees, including expatriates and contractors, and create tailored plans through ongoing management and education.
Hicks Insurance Group is an insurance agency established to serve businesses in the Chicagoland area. They take pride in providing comprehensive insurance and quality customer service to their 28 employees and valued clients. Hicks Insurance focuses on integrity, hard work, and loyalty, offering a hands-on approach to stay on top of clients' changing needs. They specialize in insuring contractors, manufacturers, wholesalers, restaurants, and more.
This job posting is for a senior/managing consultant position in the Philippines for a leading engineering and technical staffing firm for the oil and gas industry. The role requires managing staff and contractors on-site while liaising with clients, and offers a salary up to £50,000 plus £900 monthly accommodation allowance, flights home, and medical insurance. Ideal candidates have experience in a similar management role working in remote locations and skills in management, business development, and preferably oil and gas recruitment.
Investors Group offers financial advisors the opportunity to control their own career path and income potential while being supported by an experienced industry leader. Their new Income Enhancement Program provides higher quarterly income for new qualified advisors in their first two years. Financial advisors can achieve unlimited income potential, flexibility, entrepreneurial experience, industry-leading training, and support for community involvement.
All in One Solutions was established on June 10, 2015 by partners Mr. Arun Gandotra, Ms. Deepali Arora, and Mr. Rajiv Maggu with the motto "Be Insure Be Sure". The firm provides general insurance services such as motor vehicle, health, fire, burglary, and home insurance through reputable insurance companies. The promoters have over 25 years of combined experience in hospitality and insurance. All in One Solutions is looking to expand its business nationwide and is seeking business partners.
Galloway MacLeod is a third generation family business that dates back to 1872. With 38 employees, the company manufactures and supplies animal feed to every county in the United Kingdom. This is a very competitive sector, using advanced analysis and technology to manufacture feed to exacting standards.
Omega Insurance Brokers was established in 2003 in Dubai to provide competitive insurance services. It has grown to over 100 employees and 4000 clients. The intern was assigned to assist the accounting department by calculating sales commissions, making payments to insurance companies, and reconciling bank statements. These tasks will help keep the accounting work up to date and ensure payments are accurate.
The document provides information about flexible health plans for Colorado businesses from Kaiser Permanente. It encourages businesses to contact their broker or call a number to receive a custom health insurance quote. Kaiser Permanente aims to be a true partner to help businesses manage healthcare costs and invest in employee health. Their group health plans provide a better way to keep employees and the bottom line healthy.
CORPORATE CAPTIVE THINKING
It’s time to understand the fundamental concepts inherent to captive insurance companies. It’s time to allow 2020 to be the year of self-examination, reflection and change............Joe T.
This document contains a business plan and projections for an insurance brokerage firm. It includes contact information, a confidentiality agreement, table of contents, and sections on the company summary, services, market analysis, strategy and implementation, management, and financial plan. The company aims to increase annual gross revenue by 7% over the next three years through focusing on its strengths, client base, and target market. Key aspects of the strategy include emphasizing service, building partnerships with clients, and focusing on small businesses with 2-50 employees.
Paul Faulkner has over 25 years of experience in general insurance, including roles as a commercial insurance underwriter and account handler. He is currently a commercial insurance underwriter at Royal & Sun Alliance, where he provides underwriting and service to brokers and manages insurance schemes. Previously he held underwriting roles at Swinton Commercial and Cooperative Financial Services.
The document discusses how Trade Credit services can help businesses that have experienced financial losses or payment delays through no fault of their own, or businesses looking to expand. It provides an example of how Trade Credit insurance helped Tayside Engineering & Construction Supplies (TECS) recover financially when their largest customer became insolvent, allowing TECS to continue operating and finding new customers. TECS' managing director credits the Trade Credit team with securing their future through understanding their business and ensuring losses were recovered.
The document discusses strategies for financial advisors to achieve massive growth and earn six to seven figure incomes. It states that most advisors earn less than half of the average $144k per year. The document advertises a report from Unified Insurance Network that identifies 7 strategies used by the most successful advisors to consistently outperform others. It claims the report can help advisors design a "Dream Machine" marketing system to attract qualified clients and grow their business. Viewing the full report contents requires purchasing it for $49.
The 2001 annual report discusses Fiserv's strong financial performance in 2001 despite challenges from events like 9/11. The company achieved revenue growth of 14% to $1.89 billion and net income per share growth. Fiserv acquired 12 new businesses, adding over $380 million in revenue. The report highlights Fiserv's dedicated employees and comprehensive client services as keys to its success and customer satisfaction.
The document discusses Manpower's performance and strategies during a period of economic uncertainty in 2002. It summarizes that Manpower strengthened its financial position, improved efficiency, expanded services, and increased customer relationships despite challenging market conditions. Manpower emerged stronger and confident in its leadership position. The speed of work increased pressure on companies, but Manpower provided flexibility and quality service to help customers.
The document discusses the importance of business insurance for company growth and stability. It outlines various types of insurance like keyman insurance, business succession planning, guarantor insurance, and employee benefits. The document advises that as a business grows from start-up to stable, insurance needs change and owners should seek professional advice to protect their business, employees, loans, and succession plans. It encourages business owners to contact the author to discuss customized insurance solutions.
MiraMed is a global leader in healthcare business services that offers various accounts receivable management solutions to help providers improve financial outcomes. Their solutions are designed and delivered by experienced staff to accelerate cash collections, reduce denials, and increase revenue. With over 36 years of experience, MiraMed provides outsourced accounts receivable management services that touch the entire revenue cycle. They offer options like third party A/R follow up, business process outsourcing back office staffing, managing underpayments from insurers, and appealing denied claims to maximize reimbursements for providers.
The document provides information about becoming an agency owner for Farmers Insurance. It outlines four entry points: 1) retail agency for entrepreneurs, 2) acquisition of an existing agency, 3) grant/assigned agencies for well-qualified candidates, and 4) protégé or associate agent program. The benefits of ownership include economic interest, bonuses, and the ability to sell commission rights. Farmers offers training, branding support, and lead generation to help new agencies succeed.
SilverkillsIndia provides business process management and outsourcing services across several industries such as commercial real estate, healthcare, financial services, and engineering. They have over 15 years of experience helping businesses in the US, UK and India grow. Their new Engineering Managed Services are based in the UK and they use a tested transition approach and innovative techniques to efficiently deliver customized solutions for clients.
Stephen D. Durham is an insurance professional with over 32 years of experience in life and health insurance. He has a proven track record of sales growth and has established outstanding client relationships. He has experience in business-to-business sales, financial analysis, new account sales, and new business development. Some of his career highlights include turning struggling agencies profitable and building his own agency from the ground up into a thriving enterprise. He has a valid passport and can travel whenever required.
DSRG helping Lenders offer consumers enjoy greater confidence in living, giving them the financial control they need when unexpected events arise , our innovative offerings have helped countless individuals and families stay afloat financially in the face of layoffs, auto breakdowns, and other budgetary challenges. I AM SECURE™ is honored to provide the financial security everyone deserves.
SecureNow is an insurance broking firm focused on commercial insurances. It provides multiple quotes, dedicated claims support, bespoke insurance designs, and single point servicing contact. It has over 7,000 clients, a presence in multiple locations, and over 100 employees. The document discusses SecureNow's products like group health, engineering, construction, workmen compensation, commercial general liability, group personal accident, fire, professional indemnity, errors and omissions, directors and officers liability, home, family health, marine, term life and keyman, and office insurances. It also discusses SecureNow's technological tools for disrupting the insurance industry, its management team, clientele, claims management capabilities, associations
Invest like a PRO !!! Business which can secure you a US Residence Visa.
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✅ Choose from Variety of Successful Business options.
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✅ Secure & Risk Free Business Model
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This document describes strategies presented by Unified Insurance Network for financial advisors to achieve massive growth. It discusses research finding 7 strategies used by top advisors to earn over $144,000 annually. Unified Insurance Network offers a report on these strategies for $49. The document outlines threats like lack of prospects and a "dream machine" marketing system to attract qualified clients through compelling messaging. It also discusses implementing financial plans that impress clients and systems to maintain lifetime client value through referrals.
Our client was great at delivering health care, but wanted to validate solutions to handle financial aspects of the patient journey more efficiently and with sensitivity.
Case study - A Globally Recognized Healthcare Technology ProviderSutherland
A globally recognized healthcare technology provider sought to improve their legacy imaging solutions and outcomes by reducing costs, errors, and testing cycle times. Sutherland partnered with them to create automated processes, establish a dedicated development center, and leverage a team of clinicians to identify and diagnose imaging errors. This resulted in a 96% reduction in testing errors and 66% reduction in testing cycle times.
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Omega Insurance Brokers was established in 2003 in Dubai to provide competitive insurance services. It has grown to over 100 employees and 4000 clients. The intern was assigned to assist the accounting department by calculating sales commissions, making payments to insurance companies, and reconciling bank statements. These tasks will help keep the accounting work up to date and ensure payments are accurate.
The document provides information about flexible health plans for Colorado businesses from Kaiser Permanente. It encourages businesses to contact their broker or call a number to receive a custom health insurance quote. Kaiser Permanente aims to be a true partner to help businesses manage healthcare costs and invest in employee health. Their group health plans provide a better way to keep employees and the bottom line healthy.
CORPORATE CAPTIVE THINKING
It’s time to understand the fundamental concepts inherent to captive insurance companies. It’s time to allow 2020 to be the year of self-examination, reflection and change............Joe T.
This document contains a business plan and projections for an insurance brokerage firm. It includes contact information, a confidentiality agreement, table of contents, and sections on the company summary, services, market analysis, strategy and implementation, management, and financial plan. The company aims to increase annual gross revenue by 7% over the next three years through focusing on its strengths, client base, and target market. Key aspects of the strategy include emphasizing service, building partnerships with clients, and focusing on small businesses with 2-50 employees.
Paul Faulkner has over 25 years of experience in general insurance, including roles as a commercial insurance underwriter and account handler. He is currently a commercial insurance underwriter at Royal & Sun Alliance, where he provides underwriting and service to brokers and manages insurance schemes. Previously he held underwriting roles at Swinton Commercial and Cooperative Financial Services.
The document discusses how Trade Credit services can help businesses that have experienced financial losses or payment delays through no fault of their own, or businesses looking to expand. It provides an example of how Trade Credit insurance helped Tayside Engineering & Construction Supplies (TECS) recover financially when their largest customer became insolvent, allowing TECS to continue operating and finding new customers. TECS' managing director credits the Trade Credit team with securing their future through understanding their business and ensuring losses were recovered.
The document discusses strategies for financial advisors to achieve massive growth and earn six to seven figure incomes. It states that most advisors earn less than half of the average $144k per year. The document advertises a report from Unified Insurance Network that identifies 7 strategies used by the most successful advisors to consistently outperform others. It claims the report can help advisors design a "Dream Machine" marketing system to attract qualified clients and grow their business. Viewing the full report contents requires purchasing it for $49.
The 2001 annual report discusses Fiserv's strong financial performance in 2001 despite challenges from events like 9/11. The company achieved revenue growth of 14% to $1.89 billion and net income per share growth. Fiserv acquired 12 new businesses, adding over $380 million in revenue. The report highlights Fiserv's dedicated employees and comprehensive client services as keys to its success and customer satisfaction.
The document discusses Manpower's performance and strategies during a period of economic uncertainty in 2002. It summarizes that Manpower strengthened its financial position, improved efficiency, expanded services, and increased customer relationships despite challenging market conditions. Manpower emerged stronger and confident in its leadership position. The speed of work increased pressure on companies, but Manpower provided flexibility and quality service to help customers.
The document discusses the importance of business insurance for company growth and stability. It outlines various types of insurance like keyman insurance, business succession planning, guarantor insurance, and employee benefits. The document advises that as a business grows from start-up to stable, insurance needs change and owners should seek professional advice to protect their business, employees, loans, and succession plans. It encourages business owners to contact the author to discuss customized insurance solutions.
MiraMed is a global leader in healthcare business services that offers various accounts receivable management solutions to help providers improve financial outcomes. Their solutions are designed and delivered by experienced staff to accelerate cash collections, reduce denials, and increase revenue. With over 36 years of experience, MiraMed provides outsourced accounts receivable management services that touch the entire revenue cycle. They offer options like third party A/R follow up, business process outsourcing back office staffing, managing underpayments from insurers, and appealing denied claims to maximize reimbursements for providers.
The document provides information about becoming an agency owner for Farmers Insurance. It outlines four entry points: 1) retail agency for entrepreneurs, 2) acquisition of an existing agency, 3) grant/assigned agencies for well-qualified candidates, and 4) protégé or associate agent program. The benefits of ownership include economic interest, bonuses, and the ability to sell commission rights. Farmers offers training, branding support, and lead generation to help new agencies succeed.
SilverkillsIndia provides business process management and outsourcing services across several industries such as commercial real estate, healthcare, financial services, and engineering. They have over 15 years of experience helping businesses in the US, UK and India grow. Their new Engineering Managed Services are based in the UK and they use a tested transition approach and innovative techniques to efficiently deliver customized solutions for clients.
Stephen D. Durham is an insurance professional with over 32 years of experience in life and health insurance. He has a proven track record of sales growth and has established outstanding client relationships. He has experience in business-to-business sales, financial analysis, new account sales, and new business development. Some of his career highlights include turning struggling agencies profitable and building his own agency from the ground up into a thriving enterprise. He has a valid passport and can travel whenever required.
DSRG helping Lenders offer consumers enjoy greater confidence in living, giving them the financial control they need when unexpected events arise , our innovative offerings have helped countless individuals and families stay afloat financially in the face of layoffs, auto breakdowns, and other budgetary challenges. I AM SECURE™ is honored to provide the financial security everyone deserves.
SecureNow is an insurance broking firm focused on commercial insurances. It provides multiple quotes, dedicated claims support, bespoke insurance designs, and single point servicing contact. It has over 7,000 clients, a presence in multiple locations, and over 100 employees. The document discusses SecureNow's products like group health, engineering, construction, workmen compensation, commercial general liability, group personal accident, fire, professional indemnity, errors and omissions, directors and officers liability, home, family health, marine, term life and keyman, and office insurances. It also discusses SecureNow's technological tools for disrupting the insurance industry, its management team, clientele, claims management capabilities, associations
Invest like a PRO !!! Business which can secure you a US Residence Visa.
Live your American Dream
.
Start a Business and Create your own Success Story
Partner with us and enjoy an exponential growth.
.
✅ Minimum Investment
✅ Higher success rate for US Investor Visa
✅ Choose from Variety of Successful Business options.
✅ Proven Business Plan & Track Record
✅ Full Training & Support
✅ Secure & Risk Free Business Model
✅ Great Returns on Investment
✅ Support in Marketing & Lead Generation
WhatsApp: +1-(213)-927-6537
Here's the link
https://wa.me/12139276537
Email: usimmigrationandvisa@gmail.com
This document describes strategies presented by Unified Insurance Network for financial advisors to achieve massive growth. It discusses research finding 7 strategies used by top advisors to earn over $144,000 annually. Unified Insurance Network offers a report on these strategies for $49. The document outlines threats like lack of prospects and a "dream machine" marketing system to attract qualified clients through compelling messaging. It also discusses implementing financial plans that impress clients and systems to maintain lifetime client value through referrals.
Similar to Case study - Midwest Health, Life, and Financial Insurance company (20)
Our client was great at delivering health care, but wanted to validate solutions to handle financial aspects of the patient journey more efficiently and with sensitivity.
Case study - A Globally Recognized Healthcare Technology ProviderSutherland
A globally recognized healthcare technology provider sought to improve their legacy imaging solutions and outcomes by reducing costs, errors, and testing cycle times. Sutherland partnered with them to create automated processes, establish a dedicated development center, and leverage a team of clinicians to identify and diagnose imaging errors. This resulted in a 96% reduction in testing errors and 66% reduction in testing cycle times.
Case Study - Transforming the patient access process to provide a more person...Sutherland
Mount Sinai in New York City is an internationally acclaimed for excellence in research, patient care, and education. The Mount Sinai Health System encompasses seven member hospital campuses and the Icahn School of Medicine.
Palomar Health is made up of three hospitals serving communities in Southern California.
Global deliver model increases efficiency, improves workflow, and meets new regulations.
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The largest Scandinavian airline sought to restructure its operations and partnered with Sutherland to help with the transition. Sutherland seamlessly transitioned the airline's operations with zero downtime, implemented new technology platforms and tools, and ensured compliance with European directives. Through the partnership, the airline improved service levels, reduced abandoned calls by 10%, and increased sales by 15%.
Case Study - Leading gaming console providerSutherland
A leading gaming console provider was experiencing high call volumes due to password reset requests making up over 20% of calls. Sutherland developed digital assistants to automate the password reset process, reducing calls by 70% and allowing 37,500 customers to reset passwords without leaving their games. This streamlined the customer experience and led to 30% cost savings per transaction for the client.
Case Study - Improved Inbound Customer Service for Prepaid Card ProviderSutherland
A leading US provider of reloadable prepaid cards and financial services needed to transition their in-house customer service to an external provider to reduce costs while improving customer experience and business opportunities. Sutherland partnered with them to streamline processes, manage the customer lifecycle end-to-end, and build out a knowledge base. This resulted in a 25% reduction in average handling time, greater efficiency, and enhanced use of analytics.
Petco, a pet specialty retailer, was facing challenges with its internal IT help desk being unable to keep up with the increased complexity from more implemented technology and only closing about 40% of cases. Sutherland partnered with Petco to transform tech services by taking over the IT help desk, implementing proactive technology monitoring, and conducting store health checks and simulations, resulting in 50% cost savings, closing 80% more IT cases, and doubling employee satisfaction.
Guardian Group, a leading Caribbean insurance organization with 170 years of experience serving 21 countries, faced challenges with manual and inflexible internal processes that led to higher costs, errors, and inconsistent data. Through a partnership with Sutherland, Guardian implemented a suite of cloud-based solutions that reduced manual efforts by 25%, claims processing by 20%, and made necessary forms 100% accessible online, improving efficiency and the customer experience while maintaining legacy applications.
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A multinational computer technology company sought to reduce costs in its order management process by 20% as order processing errors accounted for around 40% of all issues and functions were dispersed across 11 geographies. Through implementing robotic process automation, Sutherland consolidated the company's order management functions across 7 geographies, standardized workflows, and automated 66% of the total required headcount. This resulted in a 20% reduction in order management costs, 30% decrease in customer dissatisfaction rates, and 54% reduction in accounts receivable issues.
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Case Study - Voice Biometrics Streamlines Authentication Process for Leading ...Sutherland
The document discusses a case study of a leading Middle East bank that was handling over 200,000 voice calls per month and struggling with the manual authentication process, which increased fraud risks, costs, and customer frustration. Implementing a voice biometrics and interactive voice response integration solution allowed for easier and faster authentication through a vocal password, improving the customer experience while decreasing handling times, fraud risk, and costs. This was also the first Arabic language implementation of voice biometrics in the world.
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How to Start Up a Company: A Step-by-Step Guide Starting a company is an exciting adventure that combines creativity, strategy, and hard work. It can seem overwhelming at first, but with the right guidance, anyone can transform a great idea into a successful business. Let's dive into how to start up a company, from the initial spark of an idea to securing funding and launching your startup.
Introduction
Have you ever dreamed of turning your innovative idea into a thriving business? Starting a company involves numerous steps and decisions, but don't worry—we're here to help. Whether you're exploring how to start a startup company or wondering how to start up a small business, this guide will walk you through the process, step by step.
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The global retail industry has weathered numerous storms, with the financial crisis of 2008 serving as a poignant reminder of the sector's resilience and adaptability. However, as we navigate the complex landscape of 2024, retailers face a unique set of challenges that demand innovative strategies and a fundamental shift in mindset. This white paper contrasts the impact of the 2008 recession on the retail sector with the current headwinds retailers are grappling with, while offering a comprehensive roadmap for success in this new paradigm.
At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
How to Implement a Real Estate CRM SoftwareSalesTown
To implement a CRM for real estate, set clear goals, choose a CRM with key real estate features, and customize it to your needs. Migrate your data, train your team, and use automation to save time. Monitor performance, ensure data security, and use the CRM to enhance marketing. Regularly check its effectiveness to improve your business.
[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This presentation is a curated compilation of PowerPoint diagrams and templates designed to illustrate 20 different digital transformation frameworks and models. These frameworks are based on recent industry trends and best practices, ensuring that the content remains relevant and up-to-date.
Key highlights include Microsoft's Digital Transformation Framework, which focuses on driving innovation and efficiency, and McKinsey's Ten Guiding Principles, which provide strategic insights for successful digital transformation. Additionally, Forrester's framework emphasizes enhancing customer experiences and modernizing IT infrastructure, while IDC's MaturityScape helps assess and develop organizational digital maturity. MIT's framework explores cutting-edge strategies for achieving digital success.
These materials are perfect for enhancing your business or classroom presentations, offering visual aids to supplement your insights. Please note that while comprehensive, these slides are intended as supplementary resources and may not be complete for standalone instructional purposes.
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Microsoft’s Digital Transformation Framework
McKinsey’s Ten Guiding Principles of Digital Transformation
Forrester’s Digital Transformation Framework
IDC’s Digital Transformation MaturityScape
MIT’s Digital Transformation Framework
Gartner’s Digital Transformation Framework
Accenture’s Digital Strategy & Enterprise Frameworks
Deloitte’s Digital Industrial Transformation Framework
Capgemini’s Digital Transformation Framework
PwC’s Digital Transformation Framework
Cisco’s Digital Transformation Framework
Cognizant’s Digital Transformation Framework
DXC Technology’s Digital Transformation Framework
The BCG Strategy Palette
McKinsey’s Digital Transformation Framework
Digital Transformation Compass
Four Levels of Digital Maturity
Design Thinking Framework
Business Model Canvas
Customer Journey Map
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IMPACT Silver is a pure silver zinc producer with over $260 million in revenue since 2008 and a large 100% owned 210km Mexico land package - 2024 catalysts includes new 14% grade zinc Plomosas mine and 20,000m of fully funded exploration drilling.
ABOUT THE CLIENT
Leading US provider of reloadable pre-paid cards and related financial services.
The Client Challenge
Our client is one of the most recognized providers of Medicare Supplement Insurance (Medigap) and needed to quickly transform their operations so they could improve their revenue by meeting aggressive sales goals through the signing of new Medigap customers.
The Sutherland Transformation
Sutherland quickly stood up a support center at our insurance center of excellence in Chesapeake, Virginia. Sutherland recruited the most engaging, motivated, and knowledgeable agents. Sutherland then leveraged our existing blended call and customer relationship management technology stack to provide support for inbound inquiries, outbound branded sales, and outbound lead clearinghouse calls.
PARTNERSHIP RESULTS
Sutherland quickly scaled up the partnership to more than 35 licensed agents. These agents exceeded the client’s annual sales goal that same year by more than 12%–selling more than $9 million in new business vs. the client’s goal of $8 million.