A good case study format helps identify and solve specific problems for individuals or businesses, with companies using them to improve customer service and avoid past mistakes. The document outlines steps for writing effective case studies, emphasizing the importance of thorough analysis, conclusions, recommendations, and proper formatting. It distinguishes business case studies from educational ones, highlighting different purposes in each context.

1. A good case study format will help you to
uncover person’s or business’s particular
problem and how it was solved.

2.  Many companies engage in the exercise of
reviewing their customer service through case
studies and on a regular basis. Case studies
provide such companies with the ability to avoid
evident mistakes in their next financial year by
helping the management to develop effective and
professional communicative skills.
 Business case studies are different from
educational case studies. While a case study in an
educational set up is meant to check for creativity
in students.

3. .
Tips To Steps Up A Winning Case
Study Format
 Definition of the task– the very first step in writing a
case study is to read the case plus all the instructions
that comes with the assignment.
 Theories and tools for analysis– When writing a case
study report, students should refer to their readings,
course text books and course notes
 Recommendations and conclusion– After applying
theories and tools, a case study is not complete without
making conclusions and recommendations.
 Writing a report– For a case study report to be
complete, students must include a section that provides
pieces of advice or solution to the problem presented in
the case study.
 Reference list, title page, cover page