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Case Study: eTapestry QuickBooks
Online Integration with Zapier
2 © 2020 Sidekick Solutions LLC
Hi, I’m Jessie
eTapestry Consultant
Sidekick Solutions
info@sidekicksolutionsllc.com
In this video...
● Organizational challenges
● Automated solutions
● Integration outcomes
3
How did we get here?
4
● Managing multiple payment processors
● Manual data entry in eTapestry and QuickBooks Online
© 2020 Sidekick Solutions LLC
Organizational challenges
5
● Manual data entry was cumbersome and time-draining
● Issues reconciling eTapestry and QuickBooks Online
© 2020 Sidekick Solutions LLC
Opportunity
6 © 2020 Sidekick Solutions LLC
eTapestry + Zapier
7 © 2020 Sidekick Solutions LLC
Automating data entry in eTapestry
© 2020 Sidekick Solutions LLC8
Discovery challenges
9
● Website didn’t link to Zapier
● Payment processor overlap
● Variety of items/products
© 2020 Sidekick Solutions LLC
PayPal integration workflow
10 © 2020 Sidekick Solutions LLC
New Successful Sale
11
● Line item support
● Single IPN listener
© 2020 Sidekick Solutions LLC
Create Google Sheet Row
12
● Line item support
● Separate column per field
© 2020 Sidekick Solutions LLC
New Google Sheet Row
13
● Same Google Sheet as previous step
© 2020 Sidekick Solutions LLC
Paths
14 © 2020 Sidekick Solutions LLC
Path A
15 © 2020 Sidekick Solutions LLC
Path A: Lookup table
16
● Fund, Campaign, Approach
● Non-deductible amount
● Letter
● Acknowledgement description
© 2020 Sidekick Solutions LLC
Path A: Non-deductible calculation
17 © 2020 Sidekick Solutions LLC
Path A: Find/Create Constituent
18
● Two field check
○ Account Name
○ Address
○ Email
● Create if none found
© 2020 Sidekick Solutions LLC
Path A: Create Gift
19
● Standard field mapping
○ Date, amount, gift type
● Lookup table and formatter mapping
○ Fund, Campaign, Approach, Letter
○ Non-Deductible
● User-defined field mapping
○ Order number, details, transaction ID
© 2020 Sidekick Solutions LLC
Path B
20 © 2020 Sidekick Solutions LLC
Square integration workflow
21 © 2020 Sidekick Solutions LLC
Lookup table
22
● Fund, Campaign, Approach
● Letter
● No non-deductible amount
○ Items have variable pricing
© 2020 Sidekick Solutions LLC
Format amount
23 © 2020 Sidekick Solutions LLC
eTapestry actions
24 © 2020 Sidekick Solutions LLC
● Same Find/Create Constituent
● Same Create Gift
○ Fund, Campaign, Approach from
lookup
○ User-defined fields for transaction detail
Automating data entry in QuickBooks Online
© 2020 Sidekick Solutions LLC25
Discovery challenges
26
● Alignment of eTapestry and QuickBooks Online values
© 2020 Sidekick Solutions LLC
QuickBooks Online integration workflow
27 © 2020 Sidekick Solutions LLC
New Journal Entry in Query
28 © 2020 Sidekick Solutions LLC
Custom field mapping
29 © 2020 Sidekick Solutions LLC
Find/Create Customer
30 © 2020 Sidekick Solutions LLC
Create Sales Receipt
31 © 2020 Sidekick Solutions LLC
Integration outcomes
© 2020 Sidekick Solutions LLC32
Maintenance
33
● Weekly data quality review
● Weekly reconciliation
● Monthly review of potential duplicates
● Maintain lookup tables and field mapping
● Monitor tasks in Zapier
© 2020 Sidekick Solutions LLC
Outcome
34
• Shift from data entry to data quality
• Over 130 transactions processed via full integration
• Consistent coding of Fund, Campaign, and Approach
• Consistent coding of Product/Service and Class
© 2020 Sidekick Solutions LLC
From Untermyer Gardens Conservancy...
35
Complications we encountered during the discovery process encouraged us to rethink
how we categorized donations and gently moved us in the direction of standardizing
our website, Paypal, Square, and QuickBooks Online.
It is helpful to no longer spend so much time with data entry. Some of that time has
shifted to data quality control.
The integration of data from eTapestry to QuickBooks Online has been a revelation,
both in time saved and best account practices.
At the end of the day, Sidekick Solutions is still there and available to
help us if we need them!
- Jennie Bernard, Office Administrator and Jessica Norman, IT Lead
© 2020 Sidekick Solutions LLC
Have questions about eTapestry?
© 2020 Sidekick Solutions LLC36
info@sidekicksolutionsllc.com
Explore more automations and best practices on our website at…
sidekicksolutionsllc.com/etapestry
...or contact us via email.

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Case Study: eTapestry QuickBooks Online Integration with Zapier

  • 1. Case Study: eTapestry QuickBooks Online Integration with Zapier
  • 2. 2 © 2020 Sidekick Solutions LLC Hi, I’m Jessie eTapestry Consultant Sidekick Solutions info@sidekicksolutionsllc.com In this video... ● Organizational challenges ● Automated solutions ● Integration outcomes
  • 3. 3
  • 4. How did we get here? 4 ● Managing multiple payment processors ● Manual data entry in eTapestry and QuickBooks Online © 2020 Sidekick Solutions LLC
  • 5. Organizational challenges 5 ● Manual data entry was cumbersome and time-draining ● Issues reconciling eTapestry and QuickBooks Online © 2020 Sidekick Solutions LLC
  • 6. Opportunity 6 © 2020 Sidekick Solutions LLC
  • 7. eTapestry + Zapier 7 © 2020 Sidekick Solutions LLC
  • 8. Automating data entry in eTapestry © 2020 Sidekick Solutions LLC8
  • 9. Discovery challenges 9 ● Website didn’t link to Zapier ● Payment processor overlap ● Variety of items/products © 2020 Sidekick Solutions LLC
  • 10. PayPal integration workflow 10 © 2020 Sidekick Solutions LLC
  • 11. New Successful Sale 11 ● Line item support ● Single IPN listener © 2020 Sidekick Solutions LLC
  • 12. Create Google Sheet Row 12 ● Line item support ● Separate column per field © 2020 Sidekick Solutions LLC
  • 13. New Google Sheet Row 13 ● Same Google Sheet as previous step © 2020 Sidekick Solutions LLC
  • 14. Paths 14 © 2020 Sidekick Solutions LLC
  • 15. Path A 15 © 2020 Sidekick Solutions LLC
  • 16. Path A: Lookup table 16 ● Fund, Campaign, Approach ● Non-deductible amount ● Letter ● Acknowledgement description © 2020 Sidekick Solutions LLC
  • 17. Path A: Non-deductible calculation 17 © 2020 Sidekick Solutions LLC
  • 18. Path A: Find/Create Constituent 18 ● Two field check ○ Account Name ○ Address ○ Email ● Create if none found © 2020 Sidekick Solutions LLC
  • 19. Path A: Create Gift 19 ● Standard field mapping ○ Date, amount, gift type ● Lookup table and formatter mapping ○ Fund, Campaign, Approach, Letter ○ Non-Deductible ● User-defined field mapping ○ Order number, details, transaction ID © 2020 Sidekick Solutions LLC
  • 20. Path B 20 © 2020 Sidekick Solutions LLC
  • 21. Square integration workflow 21 © 2020 Sidekick Solutions LLC
  • 22. Lookup table 22 ● Fund, Campaign, Approach ● Letter ● No non-deductible amount ○ Items have variable pricing © 2020 Sidekick Solutions LLC
  • 23. Format amount 23 © 2020 Sidekick Solutions LLC
  • 24. eTapestry actions 24 © 2020 Sidekick Solutions LLC ● Same Find/Create Constituent ● Same Create Gift ○ Fund, Campaign, Approach from lookup ○ User-defined fields for transaction detail
  • 25. Automating data entry in QuickBooks Online © 2020 Sidekick Solutions LLC25
  • 26. Discovery challenges 26 ● Alignment of eTapestry and QuickBooks Online values © 2020 Sidekick Solutions LLC
  • 27. QuickBooks Online integration workflow 27 © 2020 Sidekick Solutions LLC
  • 28. New Journal Entry in Query 28 © 2020 Sidekick Solutions LLC
  • 29. Custom field mapping 29 © 2020 Sidekick Solutions LLC
  • 30. Find/Create Customer 30 © 2020 Sidekick Solutions LLC
  • 31. Create Sales Receipt 31 © 2020 Sidekick Solutions LLC
  • 32. Integration outcomes © 2020 Sidekick Solutions LLC32
  • 33. Maintenance 33 ● Weekly data quality review ● Weekly reconciliation ● Monthly review of potential duplicates ● Maintain lookup tables and field mapping ● Monitor tasks in Zapier © 2020 Sidekick Solutions LLC
  • 34. Outcome 34 • Shift from data entry to data quality • Over 130 transactions processed via full integration • Consistent coding of Fund, Campaign, and Approach • Consistent coding of Product/Service and Class © 2020 Sidekick Solutions LLC
  • 35. From Untermyer Gardens Conservancy... 35 Complications we encountered during the discovery process encouraged us to rethink how we categorized donations and gently moved us in the direction of standardizing our website, Paypal, Square, and QuickBooks Online. It is helpful to no longer spend so much time with data entry. Some of that time has shifted to data quality control. The integration of data from eTapestry to QuickBooks Online has been a revelation, both in time saved and best account practices. At the end of the day, Sidekick Solutions is still there and available to help us if we need them! - Jennie Bernard, Office Administrator and Jessica Norman, IT Lead © 2020 Sidekick Solutions LLC
  • 36. Have questions about eTapestry? © 2020 Sidekick Solutions LLC36 info@sidekicksolutionsllc.com Explore more automations and best practices on our website at… sidekicksolutionsllc.com/etapestry ...or contact us via email.