Etix provides a stable platform for selling tickets and managing events through their lifecycle using an agile development process. Their products help capture customer information during pre-sales, provide analytics and dashboard tools to track performance, and offer post-event reporting. Recent releases of their Etix Manager app were well received by clients and led to increased revenue and ticket sales. Planned updates aim to improve the customer experience through mobile checkout and tickets.

1. Etix Product: August 2014

2. Etix Product
● Improving on a stable, reliable platform
● Developing products that sell more tickets
and manage the event lifecycle
● Agile development process means regular,
scheduled releases

3. Managing the Event Lifecycle
● Performance Dashboard
● Upcoming Event Calendar
● Pre-sale Customer Email Capture
● Etix Community
● Etix Analytics
● Etix Manager App
● Post Event Tools

4. Performance Dashboard

5. Upcoming Event Calendar Current Version

6. Pre-Sale Email Capture

8. Etix Analytics

9. Etix Manager v1
Through July 2014:
850 Downloads
Client Feedback:
“Very cool.”
“Love it - this is exactly what I have been
wanting. GREAT JOB!”

10. Post Event

11. Planned
● Account Manager v2 (Q4)
● Mobile Checkout (Q4)
● Mobile Ticket (Q1 2015)
● Etix Manager v2 (Q1 2015)

12. Customer Accounts

13. Mobile Checkout Best Available Checkout

14. Mobile Ticket Mobile Ticket

15. Etix Manager v.2

16. Data: A/B Testing
+4.5% Revenue
Per Visitor
88,957 Visitors 88,969 Visitors

18. Data: Onsale Email Reminder
Through July 2014:
● More than 30,000 emails collected
● 1,880 transactions completed
● 19% Ecommerce Conversion Rate
● Average order of $102
● Ticket revenue of $195,000