1. Wallingford Road, Goring, Oxon, RG8 0HN
cw@GapHR.co.uk 01491 699 550 www.TribunalFree.co.uk
Ace4Kebabs are a Donner Kebab production facility, bringing a taste of the Middle-
East to customers across the nation. A family business, spanning three generations,
they take pride in providing quality meat to retailers from their 30,000 sq. ft. facility
in Hampshire. With a large proportion of their workers hailing from foreign shores,
Ace4Kebabs have very specific needs when it comes to HR.
“I told our auditor we need some support on HR, someone to give an overview of
what was required, so that I knew we were complying with legislation in terms of the
employees, because we have quite a few foreign staff as well. So I wanted to make
sure our employee files were as they should be. “
“I appointed Gap HR when I got here. There
was no formal structure in place, if they had a
problem they would go to a solicitor. I’m an
accountant by qualification and tried to handle
some of it myself. I soon realised that I didn’t have enough technical knowledge, although I had a fair bit,
and I didn’t have the time. I had to find someone who could pick up the pieces.”
“So I spoke with Carolyne and said we have lots of bits of paperwork here, I’d like you to come here and
review them. She came over and for a few hours went through everything, essentially gave me a checklist
to tell me what did and didn’t need to be on the file.”
“The biggest issues they’ve helped me with are dismissals, with regard to one employee’s bad attendance
and turning up worse for wear. They helped us progress through that procedure, and then when I was on
holiday another employee had to be dismissed“.
“I had the staff here on site, link up with Carolyne, and she sent them a guidance list on how to deal with it
whilst I was away. Even in my absence, Gap HR supported other members of my staff to deal with this.”
“It’s given me back time to do accounts, which is what I came here to do! It has relieved me of HR duties to
some degree, as I still handle some of it, but I know Gap HR are there should I need anything done, such as
last week when I asked them to get me a draft contract for a new employee. I simply sent the specific
details over and they just sent me the contract through!”
“Carolyne and her team have given me back time to do my actual job rather than all the HR issues. I want to
continue their contract and thankfully we haven’t had to deal with them too much! In terms of supporting
me to keep an eye on HR, they are something I definitely want to keep”.
Susan Dally
Financial Director
Ace4Kebabs