1. Wallingford Road, Goring, Oxon, RG8 0HN
cw@GolfHR.co.uk 01491 693 389 www.GolfHR.co.uk
With its panoramic views of the Thames
Valley, the Goring and Streatley Golf Club
could not seem further removed from an
employment tribunal…
But it was closer than it thought, explains Club Manager Mike Evans:
“When I arrived here we had no HR department or any HR support
and I had inherited some difficult situations that had real potential to go
badly wrong and cost us thousands.
“Then one of our members mentioned Carolyne Wahlen from Golf HR and recommended we use her;
she came in to see us and was a breath of fresh air and has been hands-on from the very start.
“She reviewed the contracts of the 16 full time staff and 20 part-time staff and quickly established the
‘standard contracts’ were not really fit for purpose and she revised them and drafted a company
handbook too, together with terms and conditions for new staff.
“We needed to do some restructuring and this was carefully and professionally handled and since
then Golf HR has guided us with staff appraisals and interviews when we have needed to appoint new staff.
It is refreshing to have someone who is excellent at such processes that are truly looking out for the golf
club.
“Just last week we had a potential new employee who wanted to work around school hours – taking and
collecting children from school and not working during school holidays. This suited us too and I just called
Carolyne and talked it through and she drew up a contract that reflected these working hours and we had a
new member of staff who is already thrilled with how we are supporting them.
“Golf HR really is a one stop shop and together with all the support it offers us, we also have given all our
staff Carolyne’s number and encouraged them to call her with any concerns or questions.
“Perhaps the biggest benefit of working with Golf HR is how it allows me as club manager to focus on
the members and ensuring they get a great game of golf; without it I would be spending at least 10% of my
time dealing with HR issues, researching solutions and probably still getting it wrong with the potential cost
that brings!
“The nature of a golf club is unusual. We are owned by our 900 members and effectively run by a
committee of volunteers, but we are still subject to all employment law as if we were a traditional
business.

2. Wallingford Road, Goring, Oxon, RG8 0HN
cw@GolfHR.co.uk 01491 693 389 www.GolfHR.co.uk
“I would certainly recommend Carolyne Wahlen and Golf HR to other Golf Clubs who no doubt like
us will never be HR specialists, but are employers and need to consider how employment law impacts on
our club.”
Mike Evans, Goring and Streatley Golf Club, 01491 873 229
*Gap HR is the parent company of Golf HR
“We were such a small business, we
had thought we didn’t need any help
with HR and employment law. But
after speaking to Carolyne at a
business mentoring session, she showed
us how she could make our business
even more effective and 100%
tribunal free!” Paul Russell, Owner,
Campbell Print
“You pitch the format of the advice
exactly the way I want it. Nice to
know that you can pick up the phone
and get some solid advice and then
act on it. Your service is reasonably
priced. And you do all the HR work
for me Carolyne – it’s great!” Keith
Adderley, Temple Golf Club
“We've used Gap HR* for over four
years now, they've always been highly
professional, well organised and
extremely supportive. As a small
business with twenty staff we can't
justify our own HR person, Carolyne and
Gap HR fill the void beautifully!”
Terran Churcher, Finance Director,
Codegate