Cascnet Technologies provides IT services and automation solutions. Their flagship product AifiX is an AI-powered IT support automation tool that proactively detects, analyzes, and fixes computer issues. Cascnet offers a range of IT services including service desk, desktop, network and admin support. They also provide transformation projects focused on cloud migration, tools migration, digitization, and standardizing operating environments. Cascnet is focused on using disruptive technologies to deliver innovative solutions and achieve operational excellence.

1. Presented by:
Cascnet Technologies Pvt. Ltd.
IT Service Offerings
& Transformations

2. Agenda
Company Profile
The Team
Our Capabilities
Our Flagship Product – AifiX
IT Services Offerings
Advantages & Benefits
Transformation Projects
Excellence Office
Open Discussion

3. Company Profile
About Us:
Cascnet Technologies Private Limited concentrates on disruptive
technologies to deliver innovative solutions. Our Products and Services are
designed to achieve excellence in delivery, quality and customer satisfaction.
We are a Startup India (DPIIT. Govt. of India) recognized company for
Innovation and Operational Excellence. Our specializations are in AI and
Automation.
Vision:
Cascading Technologies for You!
– Providing the right technology solution to enable and enhance your IT.
Mission:
Creating Techno economical products and services for your needs

4. The Team
Prithwiraj Sen
Founder
Responsible for Design and Development for all Cascnet
Technologies Products and Services.
Over 12 Years of experience in Building and Automating IT
Infrastructure.
Rajesh Jayaraman
Founder
Responsible for Business Development of Cascnet
Technologies Pvt. Ltd.
Over 20 Years of experience in managing Service Delivery
and driving Digital Transformations across various
industries.
Arijit Ghosh
Lead Developer
Responsible for managing and developing all the Cascnet
Technologies Products.
Over 6 years of experience in Software Development and
Data Analytics.
Charles Geeanto
Marketing Manager
Responsible for managing Sales and Marketing.

5. Our Capabilities
Infrastructure
Services
End User
Computing
Support
Server/Data
Center Support
Network
Support
IT Environment
Setup
Application
Development &
Maintenance
Application
Development
Application
Support
Database
Migrations
Automation
Services
IT Infrastructure
Automation
Reporting
Automation
Robotic Process
Automation
Chat Bot
Tools
Implementation
IT Service
Management
Tools
Knowledge
Management
Tools
Asset
Management
Tools
Tools Migration
Excellence Office
Data Analytics
CSI
Process and
Tools
Learning &
Development
Project
Management
Capability
Maturity Model
ISO 20K

6. IT Services Offerings
Service
Desk
Services
Service Desk
Log & Pass
SD L1 (Service
Requests)
SD L1.5
(Technical SD
& Incident
Management)
Desktop
Services
Life Cycle
Management
Virtual
Desktop Infra
Remote
Desktop
Assistance
Print
Services
Network
Printers
Local Printers
Mobile
Device
Services
Android
Mobiles
iOS
Windows
Admin
Services
Share Folder
Support
Identity Access
Management
Active
Directory
Global Remote Services:
Global On-Site Services (Optional)

7. Our Flagship Product – AifiX
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AifiX is an IT Support automation tool that would disrupt the IT Support
Industry by automatically detect, analyse and fix everyday computer issues.
• AifiX runs on the very simple idea of thresholding.
• The tool monitors the computer to detect the anomalies
• Match them with an acceptable threshold.
• The threshold will be set so that the issues are detected before they occur.
• AI is being used for dynamic thresholding to set threshold for each
individual computers.

8. Advantages & Benefits
Advantages
Real-time Issue Detection
Proactive Issue Resolution
Reduced Time Taken to
resolve IT Issues
Reduced Occurrences of
Issues
Benefits
Increased Productivity
Reduced Downtime
20-25% Cost Reduction in IT
Operations
Hassle Free IT Operations

9. Transformation Projects
Cloud
Transformation
On-Premise to
Cloud Migration
Private to Public
Cloud Migration
Tools Migration
IT Service
Management
Tools
Digitization
Automation of
Manual
Processes
Automation of
Service Line
Processes
Standard
Operating
Environment
OS Migration
IT Environment
Standardization

10. Excellence Office
Data
Analytics
Predictive
Reporting
Business
Intelligence
IT Operations
Support
Process
Management
Quality
Assurance
Quality Control
Customer
Centricity
Learning &
Development
Trainings
Knowledge
Management
Consulting
Services
IT Innovation
and
Modernization
AI
Transformation

11. Open Discussion

12. Thank You
Cascnet Technologies Pvt. Ltd.
www.cascnet.com
connect@cascnet.com