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Carroll_Resume_2016
- 1. 6151 N. WINTHROPAVE. APT# 504 CHICAGO, IL 60660 630.707.9356 WORDHORDER@GMAIL.COM EDUCATION PROFESSIONAL EXPERIENCE Assistant manager Rooster, A Bailey’s Restaurant June 2015 – August 2015 • Managed a serving staff of 30 for high volume brunch location • Completed inventory and purchasing for the bar • Preformed daily cash handling and operational procedures • Integrated use of restaurant apps (No Wait and Hot Schedules) to increase speed and consistency in guest interactions and server accountability • Conducted ongoing performance evaluation, coaching and termination on as needed basis • Representative of larger restaurant group in citywide cocktail and bar competitions • Mastered every position in restaurant to fill gaps as needed in busy service periods ! Assistant manager BRR Services LLC, Medical Supply August 2014 – May 2015 • Recorded staff hours and reported them to general manager for payroll • Maintained inventory records on state reporting database (METRC) • Facilitated staff and retail POS transition • Received and transferred products according to state regulations and protocols • Counted daily deposit and recorded all cash transactions • Ordered products from distributors • Created and developed cancer treatment protocols with for self-selected patients ! Server/Key Holder City, O’City— Denver June 2012 – August 2014 • Greet guests at restaurant and create a positive environment for their stay • Operated restaurant POS • Trained new employees on restaurant procedures • Provided a pleasant experience at the restaurant • Preformed opening and closing banking and managing operations • Managed the service floor while serving a section of guests ! Hall Director Housing and Dining Services, University of Colorado Boulder June 2011 – June 2012 • Supervised staff of nine paraprofessional employees • Maintained programming, educational, and facility budgets • Served on the HR committee for hiring student employees • Staffed, scheduled and hired student support staff • Managed relationship with the Ethnic Learning Community and Housing and Dining Services Masters of Science Higher Education Administration Syracuse University Syracuse, New York June 2009 Bachelor of Arts English, Emphasis in Education Western State University of Colorado Gunnison, Colorado December 2005 ! JEFFREY SEAN-GEORGE CARROLL
- 2. ! Residence Director Office ofResidence Life, Syracuse University June 2009 – June 2011 • Supervised staff of twelve RAs, one Mentor RA, and one full time professional staff member • Managed the programming, operations and budgetary needs of a 400 student hall • Recruit, interview, train, supervise, and evaluate thirteen Resident Advisors • Implement a residential curriculum aimed at intentional and sequential student learning • Perform on-call responsibilities for a residential area of approximately 2000 students • Established and maintained operational procedures required to successfully run a building • Planned and executed a programming budget over $3,000 and operational budget over $2,500 • Educated and adjudicated first time and lower level university policy offenders ! INTERNSHIP EXPERIENCE Graduate Intern Rainbow Ally, The Center— Denver August 2012 – February 2013 • Designed computer application for tracking program attendance • Completed monthly reporting paperwork for grant requirement • Produced interactive programming using and encouraging social action • Facilitated mentor relationships with at risk queer youth ! Graduate Intern LGBT Resource Center, Syracuse University January 2008 – May 2008 • Recruited student leaders to plan and implement regional LGBT conference at Syracuse University • Organized panel of faculty, staff, and students to select recipients of annual Rainbow Banquet Awards • Researched LGBT student leadership conferences at other academic institutions • Planned and facilitated annual Day of Silence observance in conjunction with local Gay and Straight Alliances ADVISING EXPERIENCE New to Quse Syracuse University LGBT Resource Center August 2009 – August 2011 • Facilitate drop-in discussion groups on LGBT topics pertaining to Syracuse University • Mentor students through the coming-out process • Generate social programming for participating students • Develop goals and expectations of the group to aid in student identity development Spectrum Syracuse University Office of Residence Life August 2009 – August 2011 • Encourage student leaders to explore connection between sexual identity and interactions with students • Developed “ready-to-go” identity exploration programming for paraprofessional staff to use on their floors • Coordinated a mentor program for students with professional staff members • Collaborate with students and community members to organize a collegiate preview day • Coordinated student trip to the 2009 National Equality March ! Residence Hall Association (RHA) Syracuse University Office of Residence Life August 2007 – May 2009 • Mentored members of the executive board to develop annual goals • Worked as a liaison to RHA and professional staff members • Oversaw programming and operational budgets • Counseled student programmers in developing campus-wide programming • Maintained records of RHA’s annual accomplishment J. Carroll 2