Presentation by Carolyn Ellis, University of Texas San Antonio, for the UX Unconference held at the University of Arizona Libraries, December 6th, 2013.
Everyone needs to communicate their data findings to wider audiences. Find out the top four things you can do to make your data visualisations memorable. (Based on research by the group of scientists at http://massvis.mit.edu/).
Dear Students
We can help you to write total dissertation/project report.
Our 9 step method of project writing:-
Step 1) Helping you in Selection of topic.
Step 2) Group discussion / conference call with in team of professors.
Step 3) Helping you in Preparation of Synopsis/ proposal & sent to project guide
Everyone needs to communicate their data findings to wider audiences. Find out the top four things you can do to make your data visualisations memorable. (Based on research by the group of scientists at http://massvis.mit.edu/).
Dear Students
We can help you to write total dissertation/project report.
Our 9 step method of project writing:-
Step 1) Helping you in Selection of topic.
Step 2) Group discussion / conference call with in team of professors.
Step 3) Helping you in Preparation of Synopsis/ proposal & sent to project guide
Over 90% of industrial accidents are blamed on "human error". What are the user errors behind those accidents? What If we could save lives by designing the experience?
Designing for usability: key principles and what designers thinkVictoria Bondarchuk
Slides from Papers We Love Seoul February2016 meetup on Designing for Usability.
"Designing for Usability: Key Principles and What Designers Think"
by JOHN D. GLOUD and CLAYTON LEWIS
Understanding the Past and Present to Determine the Future of DesignFITC
Presented at FITC Toronto 2017
More info at http://fitc.ca/event/to17/
Paul Trani, Adobe
Overview
Visual communication has been around ever since humans could hold a stick. Over the years that stick has changed into a chisel, brushes and now into a mouse and touchpad that we use today. In this session, Adobe evangelist Paul Trani will look at the history of visual design to where we are today with graphic, UI, and UX design. With an understanding of technological advancements and interpreting data on design trends Paul will show where design is headed in both the near and distant future so you can be better equipped to tackle what’s next.
Objective
By looking at the past and present of design as well as technological advancements we are able to see where design will go in the future.
Target Audience
Anyone involved in visual communication (graphic, web, UI/UX)
Five Things Audience Members Will Learn
History of graphic design
Present state of graphic, web, UI/UX design
Technological advances that will change your design career
Whats in the near future to help designers
A look at potential design careers in the future
Designing Better Experiences - UX London 2013Cyber-Duck
Slides from the workshop @danny_bluestone and @duckymatt from Cyber-Duck Ltd gave at UX London 2013. The workshop focused on how by putting the user at the centre of design decisions you can deliver a better experience. With a mixture of theory and hands-on activities the workshop covered user research, activity mapping, card sorting and participative sketching techniques.
Presentation for the NISO Humanities Roundtable, September 23, 2020.
We design systems so that students and scholars can discover and access content, yet how do we know we are meeting their needs and expectations? How do we know if our language and taxonomies are enhancing or hindering discovery? In this presentation, you will learn techniques for putting yourself in the mind of your users. You’ll learn what we should do more and what we should do less to better optimize the user experience.
User experience (UX) is a multidisciplinary venture that encompasses research, design, content, architecture, engineering, and systems. At the University of Arizona, an informal community of practice emerged in 2017 called “UX@UA” to support cross-departmental learning and sharing of resources. This community now includes over 400 students, faculty, and staff who are studying, teaching, and doing UX. Members of the UX@UA leadership team are from the Libraries, Department of English, Eller College of Management, and Digital Learning. In addition to monthly meetup events for sharing knowledge and networking, the group is supporting campus initiatives such as lightweight user testing through a “Tiny Cafe,” a shared participant pool, a drop-in UX consulting hour, a toolkit of reusable templates, and a UX/UI testing zone in the library. In this talk, you will learn how we are building capacity, breaking down silos, and fostering user-centered thinking and practices campus-wide.
Presentation for CNI Spring meeting, 2020.
Advancing Student Success: A Design Thinking WorkshopRebecca Blakiston
Workshop delivered in January, 2020, for the staff of the Copley Library at the University of San Diego.
Student success is critical to the mission of the university, but the needs and expectations of our students are evolving rapidly. As a library, how might we empower all students to be successful in 2020 and beyond? Using a design thinking framework, we will spend the afternoon tackling this question together by:
- building understanding through empathy exercises and personas
- generating ideas through ideation and affinity mapping
- visualizing solutions through prototyping
Presentation by Rebecca Blakiston, America Darling Curl, and Lara Miller at the University of Arizona IT Summit 2019. October 29 in Tucson, AZ.
Website content is often hidden behind cumbersome menus. How can we better label, organize, and design navigation so users can find what they need? Learn two information architecture techniques for a better user experience: card sorts for creating categories, and tree testing for identifying navigation paths.
Keynote presentation at the Web Content for Everyone Symposium: Usability, Accessibility, and Content Creation. Held at Ferris State University in Big Rapids, Michigan, May 15, 2019.
Our university websites are the primary way we deliver information to students, faculty, and staff. So it’s critical that people of all backgrounds and abilities are able to find, access, and understand our web content. In this presentation, you’ll learn the key principles to creating content that is useful, usable, and accessible to all. We will discuss techniques including plain language, heading structure, content prioritization, meaningful links, alternative text, and more.
Attendees will:
* Recognize why plain language is important to inclusive design
* Be able to create content accessible to screen readers
* Understand how to write content grounded in principles of universal design
A Human-Centered Strategy for Advancing Library ValueRebecca Blakiston
Keynote presentation for the Michigan Academic Library Association Annual Conference. #mialaac19
Academic libraries are essential contributors to the higher education mission, supporting student success, faculty research productivity, and community engagement. And as the role of the academic library evolves, we are given countless opportunities to provide value through ever-transforming spaces, technology, collections, programs, and services that meet the needs and expectations of our students and faculty. Even with resource constraints, our options are unlimited, and our potential is huge. In this presentation, we’ll discuss ways the modern academic library is positioned to provide unique and significant value to our campus communities. Applying a user experience framework, let’s challenge ourselves to ask: how might we assess, iterate on, and build upon our value by focusing in on what really matters the most?
Presentation by Rebecca Blakiston and Ann Shivers-McNair at edUi in Charlottesville, VA, October 2018.
In higher education, forms are everywhere. Students use them to register for classes, staff use them to get technical help, and faculty use them to request classroom spaces and technology. But too often, we don’t give these forms the care and nurturing they deserve. In this session, attendees will learn how to empathize with users in order to design and write forms that are better for the people who have to use them. Attendees will learn how to ensure their forms are inclusive, approachable, and human-centered. We will cover a range of considerations from format, plain language, and structure to details like confirmation messages, button placement, and field labels. By the end of this session, attendees will be able to create forms that have users saying, “that’s nice!” and not, “this sucks!”
Presentation by Rebecca Blakiston and Gardie Lueders at the AzLA 2018 Annual Conference in Mesa, AZ.
Libraries provide a lot of valuable services to graduate students, but how can we make these services more useful and impactful? Learn how the University of Arizona Libraries is studying the graduate student experience to better serve this user group. We will discuss how we gathered data through experience mapping, user interviews, and environmental scanning. We'll also discuss how the user experience (UX) team collaborated with research and learning librarians and the marketing manager to uncover insights and generate solutions.
Design Thinking for the Masses: Creating a Culture of Empathy Across a Librar...Rebecca Blakiston
Design thinking puts users at the forefront. It encourages us to practice empathy, observe our surroundings, question assumptions, and identify big problems. It then asks us to prototype and iterate on solutions. Inspired by the power of these concepts, University of Arizona Libraries initiated a library-wide design thinking project. This inclusive, collaborative effort guided strategic initiatives and put user experience in the minds of library employees at all levels.
Presentation at Designing for Digital 2018 in Austin, Texas.
Training session delivered at the Tohono O'odham Department of Education by Rebecca Blakiston, Shoshana Mayden, and Donovan Pete. As the staff recently received access to a website and would be creating web pages for the first time, we focused on key principles of web usability, planning web content, and writing web content.
More Related Content
Similar to UX Unconference - Designing a Usable Website (Carolyn Ellis)
Over 90% of industrial accidents are blamed on "human error". What are the user errors behind those accidents? What If we could save lives by designing the experience?
Designing for usability: key principles and what designers thinkVictoria Bondarchuk
Slides from Papers We Love Seoul February2016 meetup on Designing for Usability.
"Designing for Usability: Key Principles and What Designers Think"
by JOHN D. GLOUD and CLAYTON LEWIS
Understanding the Past and Present to Determine the Future of DesignFITC
Presented at FITC Toronto 2017
More info at http://fitc.ca/event/to17/
Paul Trani, Adobe
Overview
Visual communication has been around ever since humans could hold a stick. Over the years that stick has changed into a chisel, brushes and now into a mouse and touchpad that we use today. In this session, Adobe evangelist Paul Trani will look at the history of visual design to where we are today with graphic, UI, and UX design. With an understanding of technological advancements and interpreting data on design trends Paul will show where design is headed in both the near and distant future so you can be better equipped to tackle what’s next.
Objective
By looking at the past and present of design as well as technological advancements we are able to see where design will go in the future.
Target Audience
Anyone involved in visual communication (graphic, web, UI/UX)
Five Things Audience Members Will Learn
History of graphic design
Present state of graphic, web, UI/UX design
Technological advances that will change your design career
Whats in the near future to help designers
A look at potential design careers in the future
Designing Better Experiences - UX London 2013Cyber-Duck
Slides from the workshop @danny_bluestone and @duckymatt from Cyber-Duck Ltd gave at UX London 2013. The workshop focused on how by putting the user at the centre of design decisions you can deliver a better experience. With a mixture of theory and hands-on activities the workshop covered user research, activity mapping, card sorting and participative sketching techniques.
Presentation for the NISO Humanities Roundtable, September 23, 2020.
We design systems so that students and scholars can discover and access content, yet how do we know we are meeting their needs and expectations? How do we know if our language and taxonomies are enhancing or hindering discovery? In this presentation, you will learn techniques for putting yourself in the mind of your users. You’ll learn what we should do more and what we should do less to better optimize the user experience.
User experience (UX) is a multidisciplinary venture that encompasses research, design, content, architecture, engineering, and systems. At the University of Arizona, an informal community of practice emerged in 2017 called “UX@UA” to support cross-departmental learning and sharing of resources. This community now includes over 400 students, faculty, and staff who are studying, teaching, and doing UX. Members of the UX@UA leadership team are from the Libraries, Department of English, Eller College of Management, and Digital Learning. In addition to monthly meetup events for sharing knowledge and networking, the group is supporting campus initiatives such as lightweight user testing through a “Tiny Cafe,” a shared participant pool, a drop-in UX consulting hour, a toolkit of reusable templates, and a UX/UI testing zone in the library. In this talk, you will learn how we are building capacity, breaking down silos, and fostering user-centered thinking and practices campus-wide.
Presentation for CNI Spring meeting, 2020.
Advancing Student Success: A Design Thinking WorkshopRebecca Blakiston
Workshop delivered in January, 2020, for the staff of the Copley Library at the University of San Diego.
Student success is critical to the mission of the university, but the needs and expectations of our students are evolving rapidly. As a library, how might we empower all students to be successful in 2020 and beyond? Using a design thinking framework, we will spend the afternoon tackling this question together by:
- building understanding through empathy exercises and personas
- generating ideas through ideation and affinity mapping
- visualizing solutions through prototyping
Presentation by Rebecca Blakiston, America Darling Curl, and Lara Miller at the University of Arizona IT Summit 2019. October 29 in Tucson, AZ.
Website content is often hidden behind cumbersome menus. How can we better label, organize, and design navigation so users can find what they need? Learn two information architecture techniques for a better user experience: card sorts for creating categories, and tree testing for identifying navigation paths.
Keynote presentation at the Web Content for Everyone Symposium: Usability, Accessibility, and Content Creation. Held at Ferris State University in Big Rapids, Michigan, May 15, 2019.
Our university websites are the primary way we deliver information to students, faculty, and staff. So it’s critical that people of all backgrounds and abilities are able to find, access, and understand our web content. In this presentation, you’ll learn the key principles to creating content that is useful, usable, and accessible to all. We will discuss techniques including plain language, heading structure, content prioritization, meaningful links, alternative text, and more.
Attendees will:
* Recognize why plain language is important to inclusive design
* Be able to create content accessible to screen readers
* Understand how to write content grounded in principles of universal design
A Human-Centered Strategy for Advancing Library ValueRebecca Blakiston
Keynote presentation for the Michigan Academic Library Association Annual Conference. #mialaac19
Academic libraries are essential contributors to the higher education mission, supporting student success, faculty research productivity, and community engagement. And as the role of the academic library evolves, we are given countless opportunities to provide value through ever-transforming spaces, technology, collections, programs, and services that meet the needs and expectations of our students and faculty. Even with resource constraints, our options are unlimited, and our potential is huge. In this presentation, we’ll discuss ways the modern academic library is positioned to provide unique and significant value to our campus communities. Applying a user experience framework, let’s challenge ourselves to ask: how might we assess, iterate on, and build upon our value by focusing in on what really matters the most?
Presentation by Rebecca Blakiston and Ann Shivers-McNair at edUi in Charlottesville, VA, October 2018.
In higher education, forms are everywhere. Students use them to register for classes, staff use them to get technical help, and faculty use them to request classroom spaces and technology. But too often, we don’t give these forms the care and nurturing they deserve. In this session, attendees will learn how to empathize with users in order to design and write forms that are better for the people who have to use them. Attendees will learn how to ensure their forms are inclusive, approachable, and human-centered. We will cover a range of considerations from format, plain language, and structure to details like confirmation messages, button placement, and field labels. By the end of this session, attendees will be able to create forms that have users saying, “that’s nice!” and not, “this sucks!”
Presentation by Rebecca Blakiston and Gardie Lueders at the AzLA 2018 Annual Conference in Mesa, AZ.
Libraries provide a lot of valuable services to graduate students, but how can we make these services more useful and impactful? Learn how the University of Arizona Libraries is studying the graduate student experience to better serve this user group. We will discuss how we gathered data through experience mapping, user interviews, and environmental scanning. We'll also discuss how the user experience (UX) team collaborated with research and learning librarians and the marketing manager to uncover insights and generate solutions.
Design Thinking for the Masses: Creating a Culture of Empathy Across a Librar...Rebecca Blakiston
Design thinking puts users at the forefront. It encourages us to practice empathy, observe our surroundings, question assumptions, and identify big problems. It then asks us to prototype and iterate on solutions. Inspired by the power of these concepts, University of Arizona Libraries initiated a library-wide design thinking project. This inclusive, collaborative effort guided strategic initiatives and put user experience in the minds of library employees at all levels.
Presentation at Designing for Digital 2018 in Austin, Texas.
Training session delivered at the Tohono O'odham Department of Education by Rebecca Blakiston, Shoshana Mayden, and Donovan Pete. As the staff recently received access to a website and would be creating web pages for the first time, we focused on key principles of web usability, planning web content, and writing web content.
Presentation for edUi in Charlottesville, VA, 10/24/16.
Auditing content, analyzing processes, creating governance structures, developing workflows, writing standards and style guides, organizing trainings… naysayers will argue that content strategy can be expensive, time-consuming, and a royal waste of time. We disagree.
In this talk, we’ll share some quick and dirty content strategy methods you can use to get your efforts moving without going broke or losing your mind. We’ll also share how we advocated for content strategy at our institution, convincing the naysayers that it’s worth the investment and that the long-term impacts will benefit us all.
What you’ll learn:
- Cheap, quick methods to improve your web content
- Practical strategies for getting buy-in from naysayers
- Tried and true ways to set a foundation for long-term content strategy initiatives
August 30, 2016. As part of our day-long retreat, the Technology Strategy & Services department participated in discussions about our vision for the future. As lead for our web design & user experience team, I led this presentation about how we can build on work we're currently doing, and big dreams for the future going forward.
Keynote presentation delivered online as part of Library Journal's Digital UX Workshop: Crafting Exceptional Digital Experiences for the User-Centered Library. November 3, 2015.
Content Strategy in Action: Taming a 5,000 Page Franken-siteRebecca Blakiston
Learn how a band of fearless library professionals are ripping the guts out of their website using content strategy.
When we started this project in early 2014, the University of Arizona Libraries website was a monster—5,000 unwieldy web pages of outdated, irrelevant, and unfriendly content. After sorting through all of the squishy entrails captured in our content audit, we left the lab to learn about our users and stakeholders—their needs, expectations, and priorities. With data in hand, we decided what content to kill and bury, what could be resurrected, and how to focus our content efforts going forward.
We are now working with a dozen content managers to revamp the web pages they hold dear and make our content more human. To keep the beast at bay, we are creating a system of workflows, standards, and accountability and giving our managers the training and tools they need to be successful.
Presented by Rebecca Blakiston and Shoshana Mayden at edUi 2014 in Richmond, Virginia, September 30th.
2. HELLO!
Carolyn Ellis
Digital User Experience Librarian
Technology Project Manager Librarian
The University of Texas at San Antonio Libraries
3. WHAT IS USER-CENTERED DESIGN (UCD)?
Approach to design
Process is grounded in information about your users
Focused on users through all stages in the process:
planning, discovery, design and validation
5. „THE HAZARDS OF THE HUMAN‟
The New York Times,
May 25, 1952
• Human Factors Design
• Ergonomics
6. THREE MILE ISLAND
The T.M.I. accident
was, according to
a 1979 President‟s
Commission
report, “initiated
by mechanical
malfunctions in
the plant and
made much worse
by a combination
of human errors.”
http://www.nytimes.com/2007/09/16/magazine/16wwln-freakonomicst.html?ex=1348632000&en=7444b218f80b1d1b&ei=5124&partner=permalink&exprod=permalink
http://freakonomics.com/2007/09/15/freakonomics-in-the-times-magazine-the-jane-fonda-effect/
7. FROM THREE MILE ISLAND TO MAC
Designing for Usability: Key Principles and What Designers
Think
J. Gould and Clayton Lewis, IBM, 1985
Early focus on users and tasks
Empirical measurement
Iterative design
Test Drive a Macintosh, 1985
http://www.youtube.com/watch?v= t5YV4FLVBKI
8. WHEN CAN YOU USE
USER-CENTERED DESIGN?
Website design
Service design
Product design
How Usable is your Teapot?
12. MANY METHODS- WHICH IS BEST?
Determine the best method for each phase of the
process
Not all methods need to be used
Considerations: Resources, time, objectives
14. USER-CENTERED DESIGN AND UX
Peter Moreville‟s Honeycomb of UX
Other areas of UX:
•
•
•
•
•
http://semanticstudios.com/publications/semantics/000029.php
Accessibility and 508
Mobile accessibility
Design and credibility
Emotion and pleasure
Value is more than just usability