Unique Voice of Customer insight from more than 340 U.S. hospitals on the market adoption, market share and market opportunity.

1. 2011 U.S. Health Information
Exchange (HIE) Study
October 2011

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© 2011 CapSite

3. Table of Contents
I. Study Participant Profile by Geographic Location
II. Study Participant Profile by Organization Type
III. Study Participant Profile by Market Segment
IV. Market Adoption
i. Current and Prospective HIE Membership
ii. Recent (2009-2011) HIE Solutions Investments
i. Infrastructure / Core Services
ii. Value Added Service Layers
iii. Connectivity Solutions
iv. All Product Categories
V. Market Opportunity
i. HIE Solutions
I. Year of Current HIE Vendor Selection
II. Plans to Invest in HIE Solutions (e.g. MPI, ePrescribing, Disease Registry)
III. Product Categories for Planned HIE Solution Investment
IV. Timeframe of Planned Purchase
ii. Professional Services / Consulting Firm
I. Plans to Engage as part of HIE Strategic Planning/Vendor Selection

4. V. Vendor Market Share
i. Primary HIE Vendor
ii. Use of Professional/Consulting Services in HIE Strategic Planning/Vendor Selection
VI. Voice of Customer (VOC)
i. Primary Drivers to Join an HIE
ii. Plans to Participate in an ACO
iii. Current Approach to Data Sharing with Non-Owned Entities
iv. Prospective Approach to Data Sharing with Non-Owned Entities
VII. Vendor Mind Share
i. Vendors Considered for HIE Solutions Upgrade or Replacement
ii. Appendix

5. Study Participant Profile by Geographical Location (n = 356)
© 2011 CapSite

6. Study Participant Profile by Organization Type
State Health
Information
Regional Health Other
Exchange (HIE)
Information 2%
1%
Exchange (HIE)
2%
Hospital or
Hospital System
95%
© 2011 CapSite
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7. Study Participant Profile by Market Segment
250
200
150
100
50
0
< 200 beds 200 to 400 beds > 400 beds Other
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8. APPENDIX
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9. About Us
CapSite™ is a healthcare technology research
and advisory firm
Our mission is to help our healthcare vendor and
provider clients make more informed strategic
decisions that enable them to accelerate the
growth of their business.
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10. Research Advisory Solutions
CapSite
Voice of Strategic Diagnostic
CapSite
Customer Industry Benchmarking
Database
(VOC) Reports Win / Loss
Align your Optimize your Competitive
Landscape Proven framework
messaging with pricing to to improve your
your customers maximize your Market Size
perception of value revenue and profit win rate
Market Opportunity
© 2011 CapSite 33

11. CapSite™ Database
• EHR
• Revenue Cycle
Positioning HIT • HIE
• Professional
Services
• CT
Imaging • MR
• DR / CR
CapSite™ Equipment • Mammography
• Ultrasound
Pricing Packaging
Medical • Patient Monitors
• Smart Pumps
Devices
© 2011 CapSite 34

12. Strategic Industry Reports
2011 Ambulatory EHR & PM 2011 Patient Access 2011 Transcription Services
2011 Teleradiology 2011 Professional Services 2011 PACS Replacement
© 2011 CapSite 35

13. Strategic Industry Reports
2010 Revenue Cycle 2010 Health Information 2010 Cardiology IT
Management (RCM) Management (HIM)
2010 Vendor Neutral
2010 Ambulatory EHR & PM 2010 Remote Radiology Archive (VNA)
© 2011 CapSite 36

14. Strategic Industry Reports
2010 EHR Certification 2010 Claims Management 2010 PACS / Imaging IT
2010 Ambulatory EHR
© 2011 CapSite 37

15. CapSite ™ Database
The CapSite database is the trusted, easy-to-use
online database, providing critical knowledge and
evidence-based information on healthcare
technology purchases.
CapSite provides detailed transparency on healthcare
technology pricing, packaging and positioning.
When it comes to healthcare technology research, it
helps to see all the details. Those details are now
available with CapSite.
© 2011 CapSite 38

16. CapSite
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reports@capsite.com
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