Maharashtra sales Tax Department joins together with Capgemini LBS to spot fraudulent claims and to expand its tax payers count which resulted in a data warehousing solution and detects patterns of financial reporting.
In light of BigTech’s potential entry into wealth management, it is critical for established firms to anticipate evolving customer preferences and demands to stay competitive. Leveraging deep customer insights offers a competitive edge when it comes to designing products and services. Artificial intelligence (AI) is becoming an increasingly useful tool in the development of Intelligent Solutions for both front- and back-end wealth management operations, which can improve customer engagement. In pursuit of new revenue streams, wealth firms are partnering with third-party developers and FinTechs to create open API-based plug-and-play services. Data-driven compliance will help to ensure regulatory risk management while also driving firm goals, profitability, and reputation.
1) Capgemini partnered with ZIVIT to enhance Germany's value-added tax reimbursement system to comply with new EU regulations.
2) Capgemini evaluated and optimized the system architecture which led to further enhancements over multiple releases from 2011-2013.
3) The resulting system provides a more efficient process for VAT refunds with automated steps and improved data exchange between EU countries.
Digital Transformation | The changing relationship between accountants and th...Rebecca Hallworth
We are in the midst of a rapid era of digital transformation. At the heart of digital transformation is the objective to deliver better customer outcomes—more efficiently and more cost-effectively.
In this changing landscape how can accountants remain competitive and add value to their clients? And, what future developments are set to affect accountancy firms?
Download the full white paper for free by visiting: http://www.prodware.co.uk/resources/whitepapers/663
GoalsMapper is a Singapore-based FinTech platform that provides digital tools to support financial consultants throughout the customer journey. It leverages smart technology to assist with tasks like fact-finding, financial planning, and client engagement. GoalsMapper aims to empower people to make better financial decisions and has supported over 80,000 users across Southeast Asia. It offers an end-to-end digital solution and localizes services for each country. Financial consultants report GoalsMapper helps increase productivity, better address client concerns, and facilitates showing clients comprehensive planning scenarios.
Swedish Tax Agency simplifies income tax management through process automatio...Capgemini
The Swedish Tax Agency partnered with Capgemini to implement a three-year plan to digitize and automate its income tax management processes. Capgemini led the development of the Taxation in New Application (TINA) program using an Agile methodology over 13 releases. TINA now processes 90% of Sweden's 8.4 million annual tax returns automatically, reducing errors and enabling faster, more distributed processing. The Swedish Tax Agency views TINA as a pioneer project that has inspired more Agile development initiatives.
Greater IT Efficiency - LEAN Application DevelopmentAdrian Del Busso
Mindtree helped a leading insurance provider improve IT efficiency through lean application development and maintenance practices. The insurance company sought to reduce IT costs by 10% by streamlining application development and maintenance processes. Mindtree conducted a study of the company's processes and identified non-value-adding activities and areas for improvement. This included analyzing context switches during support. Mindtree's recommendations helped reduce the bandwidth required to manage applications by 20% and improve support resource utilization. Benefits of over $1.5 million were realized over one year through increased efficiency and productivity.
Greater IT efficiency through lean application development and maintenance fo...Mindtree Ltd.
Participants in the insurance industry strive to meet the diverse and constantly changing demands of global customers while complying with an evolving regulatory environment. This requires an extensive portfolio of applications; and insurance enterprises look to the IT function to support their needs while operating more efficiently than before. Here is how Mindtree helped.
In light of BigTech’s potential entry into wealth management, it is critical for established firms to anticipate evolving customer preferences and demands to stay competitive. Leveraging deep customer insights offers a competitive edge when it comes to designing products and services. Artificial intelligence (AI) is becoming an increasingly useful tool in the development of Intelligent Solutions for both front- and back-end wealth management operations, which can improve customer engagement. In pursuit of new revenue streams, wealth firms are partnering with third-party developers and FinTechs to create open API-based plug-and-play services. Data-driven compliance will help to ensure regulatory risk management while also driving firm goals, profitability, and reputation.
1) Capgemini partnered with ZIVIT to enhance Germany's value-added tax reimbursement system to comply with new EU regulations.
2) Capgemini evaluated and optimized the system architecture which led to further enhancements over multiple releases from 2011-2013.
3) The resulting system provides a more efficient process for VAT refunds with automated steps and improved data exchange between EU countries.
Digital Transformation | The changing relationship between accountants and th...Rebecca Hallworth
We are in the midst of a rapid era of digital transformation. At the heart of digital transformation is the objective to deliver better customer outcomes—more efficiently and more cost-effectively.
In this changing landscape how can accountants remain competitive and add value to their clients? And, what future developments are set to affect accountancy firms?
Download the full white paper for free by visiting: http://www.prodware.co.uk/resources/whitepapers/663
GoalsMapper is a Singapore-based FinTech platform that provides digital tools to support financial consultants throughout the customer journey. It leverages smart technology to assist with tasks like fact-finding, financial planning, and client engagement. GoalsMapper aims to empower people to make better financial decisions and has supported over 80,000 users across Southeast Asia. It offers an end-to-end digital solution and localizes services for each country. Financial consultants report GoalsMapper helps increase productivity, better address client concerns, and facilitates showing clients comprehensive planning scenarios.
Swedish Tax Agency simplifies income tax management through process automatio...Capgemini
The Swedish Tax Agency partnered with Capgemini to implement a three-year plan to digitize and automate its income tax management processes. Capgemini led the development of the Taxation in New Application (TINA) program using an Agile methodology over 13 releases. TINA now processes 90% of Sweden's 8.4 million annual tax returns automatically, reducing errors and enabling faster, more distributed processing. The Swedish Tax Agency views TINA as a pioneer project that has inspired more Agile development initiatives.
Greater IT Efficiency - LEAN Application DevelopmentAdrian Del Busso
Mindtree helped a leading insurance provider improve IT efficiency through lean application development and maintenance practices. The insurance company sought to reduce IT costs by 10% by streamlining application development and maintenance processes. Mindtree conducted a study of the company's processes and identified non-value-adding activities and areas for improvement. This included analyzing context switches during support. Mindtree's recommendations helped reduce the bandwidth required to manage applications by 20% and improve support resource utilization. Benefits of over $1.5 million were realized over one year through increased efficiency and productivity.
Greater IT efficiency through lean application development and maintenance fo...Mindtree Ltd.
Participants in the insurance industry strive to meet the diverse and constantly changing demands of global customers while complying with an evolving regulatory environment. This requires an extensive portfolio of applications; and insurance enterprises look to the IT function to support their needs while operating more efficiently than before. Here is how Mindtree helped.
Annual PAYE Reporting has Transformed to Real Time InformationCapgemini
HMRC implemented a new Real Time Information (RTI) system to replace the previous end-of-year tax reporting with real-time payroll tax reporting directly from employers' payroll systems. The RTI system was designed and delivered by Capgemini over multiple phases. RTI reduced costs for employers and ensured accurate tax payments by integrating tax reporting into existing payroll processes.
Digital Insight solutions provide organizations with opportunities to gain insights from complex data that can directly impact their bottom line. By analyzing data through management information, business intelligence, data science, and analytics, Digital Insight can discover operational gaps, improve customer experiences, streamline processes, increase revenue, and reduce costs. CGI helps design Digital Insight solutions tailored to each organization's specific business drivers and goals around profitable growth, operational efficiency, real-time decision making, and more. Examples of CGI's solutions include reducing marketing costs through customer data cleaning, creating personalized offers by linking customer purchase data to nearby merchants, and analyzing athlete performance data to improve funding allocation.
Protect Your Revenue Streams: Big Data & Analytics in TaxCapgemini
The game has changed since the onset of the financial crisis. Governments aiming to reduce budget deficits can only deliver so much through spending cuts. It is now even more vital that tax agencies ensure individuals and businesses pay the tax they owe, and that welfare fraud and error are minimised. Pretty will explain how he helps tax and welfare agencies tackle noncompliance, evasion and error. He will share client stories where billions of euros were saved, generating a return of at least 25 times the original investment.
By Ian Pretty,
Vice President, Global Tax & Welfare Leader
If you are an accountant then you will already know about Making Tax Digital (MTD). While the new HMRC initiative will affect all accountants, many still have questions they would like answered. We have compiled this guide to tell you what you need to know and to offer some advice about how you can make the switch to digital as smooth as possible. Read in detail - 5 Steps to Get Making Tax Digital Ready.
Magne Consulting provides advisory services to help clients with their XBRL requirements for financial reporting. They offer a full service solution for MCA XBRL filing including advisory support, taxonomy building, and data conversion. Magne also provides educational training programs and seminars on XBRL to help various groups understand and adopt XBRL, and has partnered with multiple tool vendors to ensure efficient XBRL reporting. Their key offerings include XBRL data conversion, advisory support, taxonomy building, and financial analytics and reporting.
Delivering Big Gains to Medical Providers with Analytics - A MediGain Case StudyGoodData
Established in 2002, MediGain is a full-service revenue cycle management company, providing IT solutions and professional services to medical practices, clinics, hospitals and other specialty providers to help them navigate an increasingly complex reimbursement environment. With more than 1,000 employees, three quarters of which provide services including medical billing, coding, collections, financial analysis, and more--MediGain knows their way around numbers. So, in 2012, after a recent acquisition had prompted the company to evaluate their lines of business, they took a hard look at the numbers in their BI department--and immediately knew it was time to make some changes. Hobbled with a legacy on-premise analytics system, MediGain’s 18 person BI team was struggling to produce reports for clients that kept pace with company and client expectations. Without the ability to automate reporting, team members were limited to producing ad hoc manual reports on a monthly basis--leaving them prone to error and slowing clients’ ability to take action on the data. The numbers didn’t lie, their current model wasn’t scalable or sustainable.
This document brings together a set
of latest data points and publicly
available information relevant for
Platforms & Applications Industry.
We are very excited to share this
content and believe that readers will
benefit from this periodic publication
immensely.
Government Agency Puts Accurate Information at Heart of CustomerCapgemini
A large Dutch government agency needed to improve its business information and reporting structure to pursue service excellence while cutting costs. Capgemini conducted a diagnostic scan by surveying stakeholders and interviewing employees. Capgemini analyzed the results and recommended establishing a centralized, cost-efficient Business Intelligence environment. Capgemini laid the groundwork for improved insight and helped transfer BI ownership to the Finance & Control department to transform the agency into a smarter, leaner organization focused on service.
Explore how Capgemini’s Connected autonomous planning fine-tunes Consumer Products Company’s operations for manufacturing, transport, procurement, and virtually every other aspect of the supply-value network in a touchless, autonomous way.
Green Dark Blue Geometric Business Growth Strategies Presentation (1).pdfDeshnaDugar
The document discusses the problems faced by accountants seeking work and small businesses needing affordable accounting services. It describes an accounting platform that connects businesses directly with freelance accountants, providing a convenient solution for both. The platform aims to bridge gaps, streamline processes, ensure compliance and support growth for all users. Financial projections outline an initial free service model and future revenue streams from subscriptions, referrals and commissions. User feedback was overwhelmingly positive about the ease and benefits of the platform.
The document summarizes five technology trends shaping the future of revenue agencies according to Accenture's Technology Vision 2015 report:
1) Internet of Me - Using data to provide personalized taxpayer services.
2) Outcome Economy - Linking physical devices and digital systems to reduce taxpayer compliance burden.
3) Platform Revolution - Developing shared digital platforms to improve collaboration and reduce taxpayer information burden.
4) Intelligent Enterprise - Leveraging big data and advanced analytics to optimize agency processes and improve revenue collection.
5) Workforce Reimagined - Empowering agency workforces through technologies like AI, wearables, and human-machine collaboration.
CWIN17 New-York / insurance spotlight building the digital coreCapgemini
The document summarizes key points from an insurance industry report and discusses the need for insurers to adopt a "digital mindset". The summary is:
The insurance industry is undergoing profound changes due to new technologies, customer expectations, and business models. A recent report found customers increasingly demand digital services from insurers. However, traditional insurers are struggling to keep pace with digital insurers and insurtech firms. To remain competitive, insurers must adopt a "digital mindset" focused on using data to improve the customer experience, operational efficiency, and developing new offerings.
Organizations are increasingly digitalizing their processes and offering products and services online. This fundamentally changes how they operate and interact with customers in several ways:
1) Much more customer data becomes available through digital interactions, allowing for more customized services based on data analytics.
2) Risk assessment can now be done in real-time during transactions rather than after the fact, improving customer experience and reducing costs.
3) Risk management is shifting from subjective, opinion-based decisions to a more data-driven approach using automated data collection, interactive dashboards, and probability-based risk scoring.
Inspired Experiences with Technology from hybris and Agile Methodology #SAPPH...Capgemini
How can you create compelling cross-channel experiences?
In case you missed it, here is what Fernando Alvarez presented earlier at SAPPHIRE.
You can also read Fernando's latest blog post "The Digital Commerce Revolution" here: https://www.capgemini-consulting.com/blog/digital-transformation-conversations/2015/05/the-digital-commerce-revolution
Case study-Strategic Evaluation for Launching SMS Channel on Mailchimp.pdfSubrat Kumar Dash
How Intuit can use SMS solution of Mailchimp to provide A2P messageing to SMB players and add another reveune stream.
In summary, the strategic evaluation presents a compelling opportunity to launch an SMS channel on Mailchimp, aligned with the company's mission and Intuit's purpose in acquiring Mailchimp. By addressing customer pain points and leveraging QuickBooks' customer base, the solution aims to enhance customer engagement, streamline financial processes, and drive revenue growth.
TCG, a pub and bar operator, had relied on Advanced's OpenAccounts software for 8 years but faced losing access to its financial data when its hosting provider failed. Advanced 365 migrated all of TCG's financial data to its own hosting facilities within 7 days, ensuring seamless continuity. The swift migration and Advanced's integrated software and hosting allows TCG to efficiently manage transactions for its 69 locations.
This document discusses the potential of programmatic marketing and provides advice on how businesses can start leveraging it. It begins with Matt Brittin from Google providing a simple definition of programmatic as "using technology to do more faster, and to get smarter as you go." Experts then discuss how programmatic can enable brands to build personal relationships at scale and achieve transformational results by delivering targeted, personalized communication across channels. The document urges businesses not to be intimidated by programmatic and to focus on gathering insights from data in real-time to improve marketing efforts over time.
The client, a global insurance company, is looking to improve the efficiency of its claims payments process which is currently handled by an offshore vendor. Key goals are to increase efficiency by optimizing resources, reduce the 15% error rate in payments, improve touchless processing, and comply with regulations. The monthly volume of payment request forms (PRFs) processed is over 500,000. Currently, the manual process involves an upstream claims team assigning evaluators, claims handlers filling out PRFs which are sent to the offshore team for payment processing. The client has asked us to understand the process, identify improvement opportunities, and develop an action plan. Our proposed solution is to implement a SAAS-based ERP system with robotic process automation (
Corporate Services by S&C Limited (CSSC) provides corporate services like company secretarial services, tax filing, and bookkeeping to micro, small and medium enterprises in Jamaica. CSSC's mission is to deliver high quality, affordable, and professional services with innovation. CSSC conducted market research which found that over half of local businesses are registered but many struggle with regulatory compliance. CSSC aims to fill this gap and help businesses meet their legal obligations. The business model feasibility study showed there is strong demand for CSSC's value-added services and hybrid customer-focused business model in Jamaica.
Smart reward using a flexible remuneration strategy to win the war for talen...Mathias Loose
The document discusses SmartReward, a flexible remuneration solution developed through a partnership between Aon and PwC. SmartReward allows employees to customize their compensation packages by choosing from a range of benefit options. It aims to help employers attract and retain top talent. The platform reduces the administrative burden of cafeteria plans and gives employees tools to explore options without HR intervention. Aon and PwC provide services like feasibility studies, plan administration, and change management support to help employers implement SmartReward.
The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...APCO
The Radar reflects input from APCO’s teams located around the world. It distils a host of interconnected events and trends into insights to inform operational and strategic decisions. Issues covered in this edition include:
Understanding User Needs and Satisfying ThemAggregage
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
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Annual PAYE Reporting has Transformed to Real Time InformationCapgemini
HMRC implemented a new Real Time Information (RTI) system to replace the previous end-of-year tax reporting with real-time payroll tax reporting directly from employers' payroll systems. The RTI system was designed and delivered by Capgemini over multiple phases. RTI reduced costs for employers and ensured accurate tax payments by integrating tax reporting into existing payroll processes.
Digital Insight solutions provide organizations with opportunities to gain insights from complex data that can directly impact their bottom line. By analyzing data through management information, business intelligence, data science, and analytics, Digital Insight can discover operational gaps, improve customer experiences, streamline processes, increase revenue, and reduce costs. CGI helps design Digital Insight solutions tailored to each organization's specific business drivers and goals around profitable growth, operational efficiency, real-time decision making, and more. Examples of CGI's solutions include reducing marketing costs through customer data cleaning, creating personalized offers by linking customer purchase data to nearby merchants, and analyzing athlete performance data to improve funding allocation.
Protect Your Revenue Streams: Big Data & Analytics in TaxCapgemini
The game has changed since the onset of the financial crisis. Governments aiming to reduce budget deficits can only deliver so much through spending cuts. It is now even more vital that tax agencies ensure individuals and businesses pay the tax they owe, and that welfare fraud and error are minimised. Pretty will explain how he helps tax and welfare agencies tackle noncompliance, evasion and error. He will share client stories where billions of euros were saved, generating a return of at least 25 times the original investment.
By Ian Pretty,
Vice President, Global Tax & Welfare Leader
If you are an accountant then you will already know about Making Tax Digital (MTD). While the new HMRC initiative will affect all accountants, many still have questions they would like answered. We have compiled this guide to tell you what you need to know and to offer some advice about how you can make the switch to digital as smooth as possible. Read in detail - 5 Steps to Get Making Tax Digital Ready.
Magne Consulting provides advisory services to help clients with their XBRL requirements for financial reporting. They offer a full service solution for MCA XBRL filing including advisory support, taxonomy building, and data conversion. Magne also provides educational training programs and seminars on XBRL to help various groups understand and adopt XBRL, and has partnered with multiple tool vendors to ensure efficient XBRL reporting. Their key offerings include XBRL data conversion, advisory support, taxonomy building, and financial analytics and reporting.
Delivering Big Gains to Medical Providers with Analytics - A MediGain Case StudyGoodData
Established in 2002, MediGain is a full-service revenue cycle management company, providing IT solutions and professional services to medical practices, clinics, hospitals and other specialty providers to help them navigate an increasingly complex reimbursement environment. With more than 1,000 employees, three quarters of which provide services including medical billing, coding, collections, financial analysis, and more--MediGain knows their way around numbers. So, in 2012, after a recent acquisition had prompted the company to evaluate their lines of business, they took a hard look at the numbers in their BI department--and immediately knew it was time to make some changes. Hobbled with a legacy on-premise analytics system, MediGain’s 18 person BI team was struggling to produce reports for clients that kept pace with company and client expectations. Without the ability to automate reporting, team members were limited to producing ad hoc manual reports on a monthly basis--leaving them prone to error and slowing clients’ ability to take action on the data. The numbers didn’t lie, their current model wasn’t scalable or sustainable.
This document brings together a set
of latest data points and publicly
available information relevant for
Platforms & Applications Industry.
We are very excited to share this
content and believe that readers will
benefit from this periodic publication
immensely.
Government Agency Puts Accurate Information at Heart of CustomerCapgemini
A large Dutch government agency needed to improve its business information and reporting structure to pursue service excellence while cutting costs. Capgemini conducted a diagnostic scan by surveying stakeholders and interviewing employees. Capgemini analyzed the results and recommended establishing a centralized, cost-efficient Business Intelligence environment. Capgemini laid the groundwork for improved insight and helped transfer BI ownership to the Finance & Control department to transform the agency into a smarter, leaner organization focused on service.
Explore how Capgemini’s Connected autonomous planning fine-tunes Consumer Products Company’s operations for manufacturing, transport, procurement, and virtually every other aspect of the supply-value network in a touchless, autonomous way.
Green Dark Blue Geometric Business Growth Strategies Presentation (1).pdfDeshnaDugar
The document discusses the problems faced by accountants seeking work and small businesses needing affordable accounting services. It describes an accounting platform that connects businesses directly with freelance accountants, providing a convenient solution for both. The platform aims to bridge gaps, streamline processes, ensure compliance and support growth for all users. Financial projections outline an initial free service model and future revenue streams from subscriptions, referrals and commissions. User feedback was overwhelmingly positive about the ease and benefits of the platform.
The document summarizes five technology trends shaping the future of revenue agencies according to Accenture's Technology Vision 2015 report:
1) Internet of Me - Using data to provide personalized taxpayer services.
2) Outcome Economy - Linking physical devices and digital systems to reduce taxpayer compliance burden.
3) Platform Revolution - Developing shared digital platforms to improve collaboration and reduce taxpayer information burden.
4) Intelligent Enterprise - Leveraging big data and advanced analytics to optimize agency processes and improve revenue collection.
5) Workforce Reimagined - Empowering agency workforces through technologies like AI, wearables, and human-machine collaboration.
CWIN17 New-York / insurance spotlight building the digital coreCapgemini
The document summarizes key points from an insurance industry report and discusses the need for insurers to adopt a "digital mindset". The summary is:
The insurance industry is undergoing profound changes due to new technologies, customer expectations, and business models. A recent report found customers increasingly demand digital services from insurers. However, traditional insurers are struggling to keep pace with digital insurers and insurtech firms. To remain competitive, insurers must adopt a "digital mindset" focused on using data to improve the customer experience, operational efficiency, and developing new offerings.
Organizations are increasingly digitalizing their processes and offering products and services online. This fundamentally changes how they operate and interact with customers in several ways:
1) Much more customer data becomes available through digital interactions, allowing for more customized services based on data analytics.
2) Risk assessment can now be done in real-time during transactions rather than after the fact, improving customer experience and reducing costs.
3) Risk management is shifting from subjective, opinion-based decisions to a more data-driven approach using automated data collection, interactive dashboards, and probability-based risk scoring.
Inspired Experiences with Technology from hybris and Agile Methodology #SAPPH...Capgemini
How can you create compelling cross-channel experiences?
In case you missed it, here is what Fernando Alvarez presented earlier at SAPPHIRE.
You can also read Fernando's latest blog post "The Digital Commerce Revolution" here: https://www.capgemini-consulting.com/blog/digital-transformation-conversations/2015/05/the-digital-commerce-revolution
Case study-Strategic Evaluation for Launching SMS Channel on Mailchimp.pdfSubrat Kumar Dash
How Intuit can use SMS solution of Mailchimp to provide A2P messageing to SMB players and add another reveune stream.
In summary, the strategic evaluation presents a compelling opportunity to launch an SMS channel on Mailchimp, aligned with the company's mission and Intuit's purpose in acquiring Mailchimp. By addressing customer pain points and leveraging QuickBooks' customer base, the solution aims to enhance customer engagement, streamline financial processes, and drive revenue growth.
TCG, a pub and bar operator, had relied on Advanced's OpenAccounts software for 8 years but faced losing access to its financial data when its hosting provider failed. Advanced 365 migrated all of TCG's financial data to its own hosting facilities within 7 days, ensuring seamless continuity. The swift migration and Advanced's integrated software and hosting allows TCG to efficiently manage transactions for its 69 locations.
This document discusses the potential of programmatic marketing and provides advice on how businesses can start leveraging it. It begins with Matt Brittin from Google providing a simple definition of programmatic as "using technology to do more faster, and to get smarter as you go." Experts then discuss how programmatic can enable brands to build personal relationships at scale and achieve transformational results by delivering targeted, personalized communication across channels. The document urges businesses not to be intimidated by programmatic and to focus on gathering insights from data in real-time to improve marketing efforts over time.
The client, a global insurance company, is looking to improve the efficiency of its claims payments process which is currently handled by an offshore vendor. Key goals are to increase efficiency by optimizing resources, reduce the 15% error rate in payments, improve touchless processing, and comply with regulations. The monthly volume of payment request forms (PRFs) processed is over 500,000. Currently, the manual process involves an upstream claims team assigning evaluators, claims handlers filling out PRFs which are sent to the offshore team for payment processing. The client has asked us to understand the process, identify improvement opportunities, and develop an action plan. Our proposed solution is to implement a SAAS-based ERP system with robotic process automation (
Corporate Services by S&C Limited (CSSC) provides corporate services like company secretarial services, tax filing, and bookkeeping to micro, small and medium enterprises in Jamaica. CSSC's mission is to deliver high quality, affordable, and professional services with innovation. CSSC conducted market research which found that over half of local businesses are registered but many struggle with regulatory compliance. CSSC aims to fill this gap and help businesses meet their legal obligations. The business model feasibility study showed there is strong demand for CSSC's value-added services and hybrid customer-focused business model in Jamaica.
Smart reward using a flexible remuneration strategy to win the war for talen...Mathias Loose
The document discusses SmartReward, a flexible remuneration solution developed through a partnership between Aon and PwC. SmartReward allows employees to customize their compensation packages by choosing from a range of benefit options. It aims to help employers attract and retain top talent. The platform reduces the administrative burden of cafeteria plans and gives employees tools to explore options without HR intervention. Aon and PwC provide services like feasibility studies, plan administration, and change management support to help employers implement SmartReward.
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https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
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On episode 272 of the Digital and Social Media Sports Podcast, Neil chatted with Brian Fitzsimmons, Director of Licensing and Business Development for Barstool Sports.
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https://rb.gy/usj1a2
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Navigating the world of forex trading can be challenging, especially for beginners. To help you make an informed decision, we have comprehensively compared the best forex brokers in India for 2024. This article, reviewed by Top Forex Brokers Review, will cover featured award winners, the best forex brokers, featured offers, the best copy trading platforms, the best forex brokers for beginners, the best MetaTrader brokers, and recently updated reviews. We will focus on FP Markets, Black Bull, EightCap, IC Markets, and Octa.
Capgemini LBS- MSTD joins hands with Capgemini for Tax Reporting and Data Warehousing Solutions
1. Capgemini deploys
first-of-its-kind business
intelligence and data
warehousing solution for
the Maharashtra Sales
Tax Department
in collaboration with
Maharashtra Sales Tax Department plugs revenue leakage,
expands tax reporting with data warehousing solution
MSTD has constantly been focused on
reducing tax evasion and associated revenue
leakages. Through our collaboration with
Capgemini, MSTD has implemented a
Computerized Desk Audit system which
detects instances of unmatched tax credit
claims with enhanced efficiency, and has
also augmented overall operating efficiency.
This project is the first step toward the
transformation agenda set up by MSTD to
infuse technology for better tax compliance
and better service delivery to the dealers.”
The Situation
Tax evaders find various means to avoid paying governments their due—
under-reporting incomes or sales, overstating deductions, exemptions,
or credits. This results in an adverse impact on the public services that
citizens are entitled to. The Maharashtra Sales Tax Department (MSTD),
in a bid to plug such revenue leakages, sought to arrest evasion, whilst
expanding its taxpayer base. With 11,000 personnel, MSTD contributes
a staggering two thirds of Maharashtra’s revenue through Sales Tax and
Value Added Tax (VAT).
Moreover, the tax agency wanted to step up efforts to boost revenue
collection. A revenue forecast model was conceptualized to set targets.
However, the agency lacked appropriate tools to create accurate
forecasting inputs and perform advanced analysis. Existing processes
required streamlining through business process analytics to break the
silos. Retrieving relevant analytics from vast chunks of data and
gathering a consolidated view of its collections and operations was a
bitter challenge.
To meet these challenges a robust and scalable technology foundation
comprising data integration and advanced business analysis was
envisaged. A business intelligence and data warehousing solution was
seen by MSTD as the ideal means to create such a foundation.
“
Dr. Nitin Kareer, IAS
Commissioner of Sales Tax, Maharashtra
2. The Solution
MSTD selected Capgemini as a technology partner to overcome those
business problems. Capgemini was selected for its expertise in Business
Intelligence (BI) and analytics solutions for Tax and Welfare agencies
and its experience with similar implementation at large agencies in the
Europe. Capgemini’s Tax and Welfare team supports agencies across the
world to accomplish a digital transformation that prepares them to detect
and rapidly combat tax evasion and deter non-compliance. With 4,700
tax experts, Capgemini is the world’s largest global systems integrator,
working with 33 leading tax and welfare administrations across Europe,
North America, South America, and Asia Pacific.
Capgemini implemented an end-to-end business intelligence, data
warehousing, and reporting solution from scratch, including installation
of hardware, software, solution definition, and support. Capgemini
experts defined comprehensive solution architecture for MSTD using SAS
Enterprise Data Integration Studio, SAS Enterprise Miner, and SAS/ETS,
SAS Enterprise BI Studio, powered by HP hardware. Comprising 1,000
database tables, over 600 ETL jobs, 350 reports, and 30 dashboards,
the solution integrates data extraction storage data mining, data analysis,
and reporting tools. It automates the process of building sophisticated
predictive models and enables the detection of fraud through circular
trading and predictive analysis.
Capgemini also implemented the Computerized Desk Audit
(CDA) for MSTD to calculate the tax liability of dealers on the basis
of 11 parameters.
The Result
Capgemini’s successful collaboration with MSTD resulted in a
sophisticated data warehousing solution that enabled the MSTD to
spot potentially fraudulent claims and expand its taxpayer base. The
solution closes the gap between revenue owed and collected and detects
erroneous patterns of financial reporting. Predictive analytics helps gather
intelligence from different channels to incorporate the right inputs into the
forecasting models. The project is unique and the first of its kind in India.
The CDA implementation performed by Capgemini helped MSTD accrue
numerous benefits, including improved service delivery by actualizing
Anywhere Anytime services for website compliance, enabling improved
dealer satisfaction due to easily available information, and bringing
government services closer to the doorsteps of citizens. Moreover, with
CDA compliance, the dealers were spared the effort of appearing before
an audit officer. Involving dealers in the audit process upfront via CDA
provided MSTD with an opportunity to respond to their tax liabilities. In
addition, the decreased cost of compliance and reduced response and
resolution time helped MSTD save time and cost incurred by dealers.
CDA was run on all dealers, enabling MSTD to realize Rs. 56 crores in
additional tax revenue.
MSTD was able to successfully implement CDA and observe an
increase in revenue collection. Due to the use of advanced technology
and integration with a dealer-facing e-service, there was an observed
reduction in the tedious and manual effort, thereby enhancing operating
efficiency. The CDA implementation also freed up human resources from