This document summarizes the results of a survey of 367 IT decision makers from various industries in Europe about data recovery management strategies. It found that the top priorities driving data recovery strategies were reducing complexity, meeting business continuity requirements, and risk mitigation by ensuring availability of critical business data. Most respondents backed up data once or twice per day and said recovering data faster would be very beneficial. Continuous data protection that allowed recovery from any point in time was seen as very beneficial by 91% of respondents.

1. CA – Recovery Management
Research Overview

2. Research overview
>ENGAGE, Gyro’s online research panel, was used to investigate
the opinions of IT decision makers in relation to the area of data
protection, storage and recovery.
• Business profile
• 500+ Employees; Turnover $250 - $1billion; All sectors
• Areas of responsibility
• Data protection, storage and recovery
• Respondents
• 367 from across the main European markets

3. Business drivers
Question: What are the main factors driving your organisation's strategies
in the area of data recovery management? Please look at the list below
and select the THREE most important to you only.
Other
Risk mitigation by ensuring availability of critical business data
Reducing complexity
Meeting business continuity requirements e.g. RTO (Recovery Time Objectives
Reducing costs
Need to consolidate data from remotre offices, branches and other business locations
Growing Government compliance and regulation requirements
Increasing business value of data under management
Countinuing growth in the amount of data under management
0% 10% 20% 30% 40% 50% 60%

4. Back-up frequency
Question: In general how often do you back-up data (e.g. from Microsoft
Exchange applications) in a day? Please select one answer:
Don't know
Other
Every hour
Twice a day
Once a day
0% 10% 20% 30% 40% 50% 60%

5. Recovering data faster
Question: How beneficial would it be to you and your organisation to be
able to recover data from any point in the past faster and with more ease?
Don't know
No benefit
Of little benefit
Quite beneficial
91%
Very beneficial today
0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%

6. Buying criteria
Question: Please look at the following list of vendor selling points (for
Recovery Management solutions) and indicate how important each one is
to you and your business.
Assign different levels of
protection to different
types of data and Better meet business Build on existing recovery
Back-up data applications dependent continuity requirements Enable end-user file and back-up
continuously rather than their value to the such as RTO (Recovery Make it easier to recover retrieval – without IT infrastructure
at set points in time business Time Objectives) data and applications intervention investments
Very important 33% 36% 31% 57% 25% 27%
Important 48% 59% 48% 37% 40% 54%
Un-important 18% 3% 20% 5% 30% 14%
Very un-important 1% 2% 1% 1% 5% 2%
Reduce complexity of Improve data and
existing recovery and Meet compliance and application recovery Enable disaster recovery Reduce data protection
back-up infrastructure regulation requirements times testing and simulation costs
Very important 35% 48% 38% 35% 34%
Important 53% 35% 51% 42% 48%
Un-important 10% 15% 11% 22% 16%
Very un-important 2% 3% 1% 1% 2%

7. CDP – awareness levels
Question: How much do you know about the area of CDP (Continuous
Data Protection) software and solutions? Please look at the statements
below and select the most appropriate ones:
I have not heard of CDP and do not know
what it can do for me or my organisation
50%
I have heard of CDP but am not that clear
on the benefits of such solutions
I have heard of CDP and clearly
understand its benefits but do not expect
my organisation to deploy such solutions in
the next 12 months
I have heard of CDP, clearly understand its
benefits and expect that my organisation
will deploy such solutions within the next
50%
12-months
I have heard of CDP, clearly understand its
benefits and my organisation has already
deployed CDP software in our storage
(back-up and recovery) environment
0% 5% 10% 15% 20% 25% 30% 35% 40%

8. CDP – attractiveness
Question: Industry bodies describe Continuous data protection (CDP) as “a
methodology that continuously captures or tracks data modifications and stores
changes independent of the primary data, enabling recovery points from any point
in the past.” How beneficial would it be to you and your organisation to be able to
back-up data continuously rather than at designated times (back-up windows)?
Please select the most appropriate answer
Don't know
No benefit
Of little benefit
Quite beneficial
Very beneficial
91%
0% 10% 20% 30% 40% 50% 60%