This document summarizes a case study on the C W Williams Community Center, which provides healthcare to underserved communities. The study aims to examine problems facing the community healthcare system and propose interventions. Specifically, it will assess challenges like lack of funding, doctors, and equipment at the Center. It will also analyze the Center's financial records and community demographics to understand how to improve access and quality of affordable care.

1. C W Williams Community Center: A Community Asset Case
Study
Lakenya Campbell
Palm Beach State College
HAS 4938
January 24, 2021
Purpose of the research
C W Williams Community Center, a community facility, was
assessed to determine its problems in providing adequate health
care to the community. Action will later be undertaken to solve
the issues based on the results of the study. Therefore, the
research had two purposes:
· To examine the problems that bedevil the health care system at
the community level.

2. · To propose interventions that should be undertaken in
addressing the healthcare system's problems at the community
level.
This paper will address issues that affect C W Williams
Community Center and other community-based health center
and then propose ways to address the problems.
Health is not equal to all people in the United States. Some
receive the best care, but some lack it. Community health center
provide health care to the medically underserved populations
within society. This research will seek to determine the
underserved people and state their locations to improve the
region's facility. It will then recommend the activities that
should be undertaken to uplift the facility's standards by
providing medical equipment and drugs.
The majority of the community health center serve the poor
within society (Lazar & Davenport, 2018). This makes them
charge less because people are unable to afford high-end
medication. They are, therefore, popular with the poverty-
stricken communities. The purpose of this research is to
determine the poverty levels within the regions with community
health facilities. It will then propose mechanisms such as
subsidized health care or insurance-based health care to the
patients.
To effectively provide healthcare to patients, most facilities
offer managed care to patients. This is a method used by the
state to organize or manage the cost of medication, operation,
and quality of care (Cook et al., 2007). The research will assess
how the government can intervene in providing health care to
its citizens by contracting with MCOs to offer Medicaid
programs to beneficiaries. This will significantly reduce the
cost and provide better manage utilization of health services.
The research will also look at the challenges experienced by
moving from the primarily fee-for-service to a managed care
environment. Physicians have been barred from working with C
W Williams Community Center after the transfer because they
entered the hospitals under the managed care. This has affected

3. the facility's quality of care by denying it the best doctors to
treat patients. Therefore, this research aims to provide a
solution to see such facilities to get the best doctors. Strategies
will be improvised to see community facilities contract medical
facilities without breaching their former employers' agreement.
To work well and provide quality care to patients, the
community-based facilities should partner with other hospitals
to offer additional services that are not provided by them (Lazar
& Davenport, 2018). Therefore, this study will identify
facilities that are well equipped and can provide extra care to
the patients at a reduced price.
Community care facilities are also touted to be working on
losses. This is because they are located in poor neighborhoods,
and most clients cannot pay for high-end medication (Lazar &
Davenport, 2018). The research will look at C W Williams
Community Center's financial records and assess the profits or
losses that the hospital makes. The study will then suggest ways
to enable the hospital and other community facilities to make
more profits even as they offer affordable health care to the
economically poor populations. Partnership with insurance
companies can assist in addressing the problem of frequent
losses incurred by community hospitals.
Therefore, the research will assess the problems that affect
community hospitals and suggest ways of improving the
situation to provide affordably and quality care to patients.

4. References
Cook, N. L., Hicks, L. S., O'Malley, A. J., Keegan, T.,
Guadagnoli, E., & Landon, B. E. (2007). Access to speciality
care and medical services in community health centres. Health
Affairs, 26(5), 1459-1468.
Lazar, M., & Davenport, L. (2018). Barriers to health care
access for low-income families: a review of the
literature. Journal of community health nursing, 35(1), 28-37.
Phase Two: External and Internal Analysis
Team Name
Palm Beach State College
HSA4938

5. Dr. Michele Tiggle-Stephenson
Date
External Analysis
Issue Map
Issue Map
Categories of Issue
General Environment
Health Care System
Service Area
Economic
Social/Demographic

6. Legislative/Political
Technological
Competitive
Validation of the Strategic Assumptions
Performance and general environment trend/issues
Performance and health care system trends/issues
Performance and service area trends/issues
Effect of new technology developments
Legislative/Political environment changes
Effect of new local, state, or federal regulations/laws
New economic issues
Service Area Structural Analysis
Service Area Structural Analysis
Five Forces
Forces Driving Service Area Competition
Conclusion
Threat of New Entrants
Intensity of Rivalry
Threat of substitutes

7. Bargaining Power of Buyers (Customers)
Bargaining Power of Suppliers
Internal Analysis
The Value Chain
Service Delivery
Pre-service.
Point of service.
After service.
Support activitie
Organizational culture.
Organizational structure.
Strategic resources.
Organizational Strengths and Weaknesses
Value Chain
Component
Value-Creating Strength
Value-Reducing Weakness
Service Delivery
Pre-Service
Point-of Service
After-Service

8. Support Activities
Culture
Structure
Strategic Resources
Competitive Relevant Advantages and Disadvantages
Strengths
Is the Value of the Strength High or Low? (H/L)
Is the strength Rare? (Y/N)
Is the Strength Easy or Difficult to Imitate? (E/D)
Can the strength be Sustained? (Y/N)
Implications
Service Delivery
-Pre-Service
Service Delivery
-Point-of-Service
Service Delivery
-After-Service

9. Support Activities
-Culture
Support Activities
-Structure
Support Activities
-Strategic Resources
Weaknesses
Is the Value of the Weakness High or Low? (H/L)
Is the Weakness Common (Not Rare) Among Competitors?
(Y/N)
Is the weakness Easy or Difficult to Imitate? (E/D)
Can competitors Sustain their Advantage? (Y/N)
Implications
Service Delivery
-Pre-Service

10. Service Delivery
-Point-of-Service
Service Delivery
-After-Service
Support Activities
-Culture
Support Activities
-Structure
Support Activities
-Strategic Resources

11. Implications of the Competitive Advantages and Disadvantages
Competitive Relevant Strengths
Strategic Implications
Competitive Relevant Weaknesses
Strategic Implications
Directional Strategies
Organization’s Mission Statement
Organization’s Vision Statement
Organization’s Values
Organization’s Strategic Goals

12. References