Sungei Buloh is a nature reserve that attracts tourists and has support from people across society, having opened in 1993 under then Prime Minister Goh Chok Tong.
This document discusses key aspects of customer service and the selling process. It covers approaching customers, making sales presentations, handling questions and objections, closing the sale, and providing after-sales service. The three main points made are:
1. There are three common approaches to engaging customers - greeting, service, and product. It's important to make customers feel welcomed.
2. An effective sales presentation involves demonstrating the product, highlighting its features and benefits, and addressing any customer concerns.
3. Good after-sales service includes repairs, customer support, and resolving returns or refunds to keep customers satisfied over the long term.
Presenting a product to customers is an important step in the selling process. It allows customers to understand how the product can benefit them, making them more likely to purchase it. The document provides techniques for effective product presentation, such as telling customers about unique features and benefits, demonstrating product use, answering customer questions, using positive words to describe features, and repeating key information to address customer needs. Proudly holding the product also shows customers the seller's confidence in it.
- Students are instructed to thoroughly review slides before attempting 3 worksheets to submit to their math teacher
- The document covers simple and compound interest, including definitions and formulas
- Examples are provided to demonstrate calculating simple interest based on principal, rate, and time, and compound interest calculated annually over multiple time periods
This document outlines key characteristics of a confident person, self-directed learner, concerned citizen, and active contributor. It also discusses 21st century student outcomes and competencies, focusing on traits like independent thinking, effective communication, responsibility, empathy, initiative, resilience, and high standards.
This document discusses the importance of racial harmony in Singaporean society. It defines racial harmony as different nationalities living and working together in peace to avoid conflicts between races. It emphasizes the need to respect one another, educate younger generations about other cultures, stop stereotypes, and hold multi-racial activities to strengthen bonds between races. The goal is to make Singapore a democratic society with peace and harmony.
The document contains information about various hotels, restaurants and attractions in Singapore. It includes details like hotel names, room rates, addresses, pictures, nearby restaurants and transport links. Information is provided for hotels like Marina Mandarin Hotel, Hotel Grand Central, Berjaya Hotel, Singapore Marriott Hotel, Raffles Hotel and Conrad Centennial Hotel. Nearby restaurants and attractions mentioned include Ramenten Restaurant, Tiong Bahru Pau, Orchard Road, Tanjong Pagar Plaza and more. Maps and pictures are also included for some hotels and locations.
The document discusses various brands and their range of products. It includes URLs and images related to clothing brands like Vans, Fred Perry, Converse; sportswear brands like Nike, Adidas; electronics brands like Apple; automotive brands like Lamborghini, Audi; and food service brands like Pizza Hut and Long John Silver's. The document establishes that these brands produce and market a variety of goods and services to consumers.
The document contains summaries from multiple students describing direct and indirect business competition. Many students identified movie theaters, handphones, computers, shoes and food as products with direct competition. Indirect competition included items like shirts, screen protectors, and food courts. Direct competition was defined as competing for the same customers, while indirect competition targeted different customer groups.
This document discusses key aspects of customer service and the selling process. It covers approaching customers, making sales presentations, handling questions and objections, closing the sale, and providing after-sales service. The three main points made are:
1. There are three common approaches to engaging customers - greeting, service, and product. It's important to make customers feel welcomed.
2. An effective sales presentation involves demonstrating the product, highlighting its features and benefits, and addressing any customer concerns.
3. Good after-sales service includes repairs, customer support, and resolving returns or refunds to keep customers satisfied over the long term.
Presenting a product to customers is an important step in the selling process. It allows customers to understand how the product can benefit them, making them more likely to purchase it. The document provides techniques for effective product presentation, such as telling customers about unique features and benefits, demonstrating product use, answering customer questions, using positive words to describe features, and repeating key information to address customer needs. Proudly holding the product also shows customers the seller's confidence in it.
- Students are instructed to thoroughly review slides before attempting 3 worksheets to submit to their math teacher
- The document covers simple and compound interest, including definitions and formulas
- Examples are provided to demonstrate calculating simple interest based on principal, rate, and time, and compound interest calculated annually over multiple time periods
This document outlines key characteristics of a confident person, self-directed learner, concerned citizen, and active contributor. It also discusses 21st century student outcomes and competencies, focusing on traits like independent thinking, effective communication, responsibility, empathy, initiative, resilience, and high standards.
This document discusses the importance of racial harmony in Singaporean society. It defines racial harmony as different nationalities living and working together in peace to avoid conflicts between races. It emphasizes the need to respect one another, educate younger generations about other cultures, stop stereotypes, and hold multi-racial activities to strengthen bonds between races. The goal is to make Singapore a democratic society with peace and harmony.
The document contains information about various hotels, restaurants and attractions in Singapore. It includes details like hotel names, room rates, addresses, pictures, nearby restaurants and transport links. Information is provided for hotels like Marina Mandarin Hotel, Hotel Grand Central, Berjaya Hotel, Singapore Marriott Hotel, Raffles Hotel and Conrad Centennial Hotel. Nearby restaurants and attractions mentioned include Ramenten Restaurant, Tiong Bahru Pau, Orchard Road, Tanjong Pagar Plaza and more. Maps and pictures are also included for some hotels and locations.
The document discusses various brands and their range of products. It includes URLs and images related to clothing brands like Vans, Fred Perry, Converse; sportswear brands like Nike, Adidas; electronics brands like Apple; automotive brands like Lamborghini, Audi; and food service brands like Pizza Hut and Long John Silver's. The document establishes that these brands produce and market a variety of goods and services to consumers.
The document contains summaries from multiple students describing direct and indirect business competition. Many students identified movie theaters, handphones, computers, shoes and food as products with direct competition. Indirect competition included items like shirts, screen protectors, and food courts. Direct competition was defined as competing for the same customers, while indirect competition targeted different customer groups.
The document discusses leveraging ICT in English language teaching and learning. It describes using e-videos to reinforce skills and allow self-directed learning. Chroma key technology and green screens allow students to create digital stories. Pbworks is proposed as a collaborative platform to provide instruction, assignments, feedback and student engagement through wikis on various English language topics like writing, oral exams, and project-based learning.
The document discusses effective communication methods and telephone skills for customer service. It covers answering, transferring, and placing telephone calls as well as taking messages. Face-to-face, written, and telephone communication are examined. Principles for handling difficult callers are provided. The importance of personal grooming in customer service is also explained.
This document lists various methods of communication including online conferencing, pagers, walkie-talkies, online chatting, telelifts, public address systems, intercoms, handphones, email, and fax machines. It also notes there are 2 unread email messages in the inbox.
Communication involves the passing of messages from a sender to a receiver using various methods. Effective communication is important for business success and requires good oral, listening, and writing skills. Different types of communication equipment and systems exist to facilitate communication, including telephone, email, and video conferencing.
Internal communication occurs within a company between supervisors, subordinates, and colleagues, and can flow downward from supervisors to staff, upward from staff to supervisors, or horizontally between colleagues. External communication happens outside the company between staff, customers, suppliers, and the public, such as a salesperson interacting with customers, distributing brochures, or a manager promoting products through advertisements. Effective communication, whether internal or external, is important for businesses to get work done, tell others about their products and services, and discuss new ideas.
Good speaking and listening skills are important for effective communication. The document outlines four aspects of good speaking: complete content, clarity, simple words and short sentences, and proper pronunciation and presentation. It also emphasizes the importance of listening to receive messages and discusses the "three As" of active, attentive, and accurate listening - thinking about information, being alert and interested, and taking notes. Overall, the document stresses practicing both good speaking habits and effective listening techniques to ensure smooth communication.
1) Effective product presentation involves demonstrating the product's unique features and benefits to customers, allowing them to hold or use the product to understand it better.
2) Presenters should listen to customers' questions and provide answers, using positive words to describe features while holding the product carefully to show pride in it.
3) Repeating the product's key features and benefits several times can help customers understand why it meets their needs.
Having good product knowledge allows salespeople to confidently present and sell products to customers, build trust in the customer relationship, and ensure the right product matches the customer's needs by recommending suitable options and reducing returns. It also helps salespeople make better demonstrations, overcome objections, and provide good after-sales service.
The document discusses product knowledge and ways for customer service representatives to learn about products. It recommends representatives understand the product background, manufacturer, features, benefits, and proper use and care. Representatives should also know what materials the product is made of and how it is assembled. To learn about products, representatives are advised to gather information from websites, talk to suppliers, read product labels and catalogues. The document provides an example mini product presentation assignment asking students to create a 5 slide PowerPoint on a product, its manufacturer, features, pricing, and after sales service using online research.
The document provides guidance on handling customer inquiries, product returns, difficult customers, and complaints. It stresses the importance of listening to customers, clarifying issues, providing correct information, and resolving problems to ensure quality customer service. Quality customer service creates loyal customers who will return and recommend the business to others.
This document discusses different types of market survey methods including observation surveys, personal surveys, telephone surveys, internet surveys, and postal surveys. Observation surveys involve observing customer behavior in stores to collect data on how customers move through the store and spend their time. Personal surveys require meeting with respondents face-to-face to ask them questions using a questionnaire. Conducting personal surveys involves introducing yourself, explaining the purpose, asking if the respondent is willing to answer questions, reading the questions, recording responses, and thanking the respondent.
The document discusses various sales promotion techniques including discount coupons, price discounts, contests, gifts, samples, and loyalty reward programs. Discount coupons are designed for print advertisements and allow customers to claim savings. Price discounts let customers buy products at a lower price. Contests offer prizes for customers who complete contest forms. Gifts are offered for purchases over a certain value. Samples provide small amounts of products free. Loyalty programs encourage repeat purchases by offering points that can be redeemed for gifts or discounts.
This document discusses various advertising techniques that can be used to promote products and attract customers. It outlines television, print, radio, cinema and outdoor advertising. Television advertising can reach large audiences as most households have a TV. Print advertising uses colorful images and slogans in newspapers, magazines and brochures. Radio advertising is an affordable way to reach many listeners as people listen in various locations. Cinema advertising targets moviegoers using audiovisuals. Outdoor advertising repeatedly exposes audiences through billboards and public transport displays.
Branding involves using a name, symbol or design to identify a product and build customer loyalty. Packaging protects and contains a product while also promoting the brand. Pricing considers costs, competitors, and what customers are willing to pay, using techniques like bundling related products or offering occasional discounts to increase sales.
This document discusses branding and packaging for different products including a Big Mac burger, mobile phone, sports shoes, video games, and groceries. For each product type, it provides a picture of the product, brand or logo, packaging details, web address where the picture was sourced from, and a brief product description.
The document discusses various aspects of marketing, focusing on pricing strategies. It describes the four Ps of marketing - product, place, price, and promotion. For pricing, it explains the three Cs - costs, competitors' prices, and customers' willingness to pay. It then outlines different pricing techniques like odd-even pricing, optional product pricing, product bundle pricing, and promotional pricing. It also discusses factors to consider for location/place like target customers and competition. Finally, it briefly touches on different promotion methods like advertising, sales promotions, public relations, personal selling, and direct marketing.
The document defines common terms used in the hospitality industry such as spas, accommodation, lodging, hospitality, concierge, valet, and amenities. Spas provide fitness and health services while accommodation and lodging refer to places for guests to stay. Hospitality describes a warm welcome for guests. A concierge assists with guest needs and requests, a valet parks cars, and amenities are items provided in hotel rooms for guest comfort.
The document discusses different types of food and beverage service operations. It describes a Singapore Sling cocktail and lists examples of alcoholic and non-alcoholic beverages. It then defines several types of restaurants and food service establishments like fine dining restaurants, theme restaurants, ethnic restaurants, family restaurants, buffet restaurants, fast food restaurants, coffee houses, food courts, and catering services. It provides brief descriptions of each type.
The document discusses key considerations for planning an effective travel itinerary, including timing, routing, suppliers, and accommodating clients' interests and needs. It provides an example 4-day Singapore sightseeing itinerary that includes activities each day along with meals. The itinerary incorporates a mix of attractions, sights, and leisure time while utilizing local transportation and suppliers. Effective itineraries balance full and partial days of activity with adequate rest and consider clients' preferences.
Tourists have several sources of information available to learn about travel destinations including brochures, maps, guidebooks, and the internet. These sources provide details on locations, attractions, transportation, restaurants, and lodging. As an exercise, students imagine working as tour guides and plan a one-day trip for tourists with a particular interest, such as shopping or sightseeing. Their itinerary should include transportation, meals, and activities from 9am to 10pm.
Philippine Edukasyong Pantahanan at Pangkabuhayan (EPP) CurriculumMJDuyan
(𝐓𝐋𝐄 𝟏𝟎𝟎) (𝐋𝐞𝐬𝐬𝐨𝐧 𝟏)-𝐏𝐫𝐞𝐥𝐢𝐦𝐬
𝐃𝐢𝐬𝐜𝐮𝐬𝐬 𝐭𝐡𝐞 𝐄𝐏𝐏 𝐂𝐮𝐫𝐫𝐢𝐜𝐮𝐥𝐮𝐦 𝐢𝐧 𝐭𝐡𝐞 𝐏𝐡𝐢𝐥𝐢𝐩𝐩𝐢𝐧𝐞𝐬:
- Understand the goals and objectives of the Edukasyong Pantahanan at Pangkabuhayan (EPP) curriculum, recognizing its importance in fostering practical life skills and values among students. Students will also be able to identify the key components and subjects covered, such as agriculture, home economics, industrial arts, and information and communication technology.
𝐄𝐱𝐩𝐥𝐚𝐢𝐧 𝐭𝐡𝐞 𝐍𝐚𝐭𝐮𝐫𝐞 𝐚𝐧𝐝 𝐒𝐜𝐨𝐩𝐞 𝐨𝐟 𝐚𝐧 𝐄𝐧𝐭𝐫𝐞𝐩𝐫𝐞𝐧𝐞𝐮𝐫:
-Define entrepreneurship, distinguishing it from general business activities by emphasizing its focus on innovation, risk-taking, and value creation. Students will describe the characteristics and traits of successful entrepreneurs, including their roles and responsibilities, and discuss the broader economic and social impacts of entrepreneurial activities on both local and global scales.
The document discusses leveraging ICT in English language teaching and learning. It describes using e-videos to reinforce skills and allow self-directed learning. Chroma key technology and green screens allow students to create digital stories. Pbworks is proposed as a collaborative platform to provide instruction, assignments, feedback and student engagement through wikis on various English language topics like writing, oral exams, and project-based learning.
The document discusses effective communication methods and telephone skills for customer service. It covers answering, transferring, and placing telephone calls as well as taking messages. Face-to-face, written, and telephone communication are examined. Principles for handling difficult callers are provided. The importance of personal grooming in customer service is also explained.
This document lists various methods of communication including online conferencing, pagers, walkie-talkies, online chatting, telelifts, public address systems, intercoms, handphones, email, and fax machines. It also notes there are 2 unread email messages in the inbox.
Communication involves the passing of messages from a sender to a receiver using various methods. Effective communication is important for business success and requires good oral, listening, and writing skills. Different types of communication equipment and systems exist to facilitate communication, including telephone, email, and video conferencing.
Internal communication occurs within a company between supervisors, subordinates, and colleagues, and can flow downward from supervisors to staff, upward from staff to supervisors, or horizontally between colleagues. External communication happens outside the company between staff, customers, suppliers, and the public, such as a salesperson interacting with customers, distributing brochures, or a manager promoting products through advertisements. Effective communication, whether internal or external, is important for businesses to get work done, tell others about their products and services, and discuss new ideas.
Good speaking and listening skills are important for effective communication. The document outlines four aspects of good speaking: complete content, clarity, simple words and short sentences, and proper pronunciation and presentation. It also emphasizes the importance of listening to receive messages and discusses the "three As" of active, attentive, and accurate listening - thinking about information, being alert and interested, and taking notes. Overall, the document stresses practicing both good speaking habits and effective listening techniques to ensure smooth communication.
1) Effective product presentation involves demonstrating the product's unique features and benefits to customers, allowing them to hold or use the product to understand it better.
2) Presenters should listen to customers' questions and provide answers, using positive words to describe features while holding the product carefully to show pride in it.
3) Repeating the product's key features and benefits several times can help customers understand why it meets their needs.
Having good product knowledge allows salespeople to confidently present and sell products to customers, build trust in the customer relationship, and ensure the right product matches the customer's needs by recommending suitable options and reducing returns. It also helps salespeople make better demonstrations, overcome objections, and provide good after-sales service.
The document discusses product knowledge and ways for customer service representatives to learn about products. It recommends representatives understand the product background, manufacturer, features, benefits, and proper use and care. Representatives should also know what materials the product is made of and how it is assembled. To learn about products, representatives are advised to gather information from websites, talk to suppliers, read product labels and catalogues. The document provides an example mini product presentation assignment asking students to create a 5 slide PowerPoint on a product, its manufacturer, features, pricing, and after sales service using online research.
The document provides guidance on handling customer inquiries, product returns, difficult customers, and complaints. It stresses the importance of listening to customers, clarifying issues, providing correct information, and resolving problems to ensure quality customer service. Quality customer service creates loyal customers who will return and recommend the business to others.
This document discusses different types of market survey methods including observation surveys, personal surveys, telephone surveys, internet surveys, and postal surveys. Observation surveys involve observing customer behavior in stores to collect data on how customers move through the store and spend their time. Personal surveys require meeting with respondents face-to-face to ask them questions using a questionnaire. Conducting personal surveys involves introducing yourself, explaining the purpose, asking if the respondent is willing to answer questions, reading the questions, recording responses, and thanking the respondent.
The document discusses various sales promotion techniques including discount coupons, price discounts, contests, gifts, samples, and loyalty reward programs. Discount coupons are designed for print advertisements and allow customers to claim savings. Price discounts let customers buy products at a lower price. Contests offer prizes for customers who complete contest forms. Gifts are offered for purchases over a certain value. Samples provide small amounts of products free. Loyalty programs encourage repeat purchases by offering points that can be redeemed for gifts or discounts.
This document discusses various advertising techniques that can be used to promote products and attract customers. It outlines television, print, radio, cinema and outdoor advertising. Television advertising can reach large audiences as most households have a TV. Print advertising uses colorful images and slogans in newspapers, magazines and brochures. Radio advertising is an affordable way to reach many listeners as people listen in various locations. Cinema advertising targets moviegoers using audiovisuals. Outdoor advertising repeatedly exposes audiences through billboards and public transport displays.
Branding involves using a name, symbol or design to identify a product and build customer loyalty. Packaging protects and contains a product while also promoting the brand. Pricing considers costs, competitors, and what customers are willing to pay, using techniques like bundling related products or offering occasional discounts to increase sales.
This document discusses branding and packaging for different products including a Big Mac burger, mobile phone, sports shoes, video games, and groceries. For each product type, it provides a picture of the product, brand or logo, packaging details, web address where the picture was sourced from, and a brief product description.
The document discusses various aspects of marketing, focusing on pricing strategies. It describes the four Ps of marketing - product, place, price, and promotion. For pricing, it explains the three Cs - costs, competitors' prices, and customers' willingness to pay. It then outlines different pricing techniques like odd-even pricing, optional product pricing, product bundle pricing, and promotional pricing. It also discusses factors to consider for location/place like target customers and competition. Finally, it briefly touches on different promotion methods like advertising, sales promotions, public relations, personal selling, and direct marketing.
The document defines common terms used in the hospitality industry such as spas, accommodation, lodging, hospitality, concierge, valet, and amenities. Spas provide fitness and health services while accommodation and lodging refer to places for guests to stay. Hospitality describes a warm welcome for guests. A concierge assists with guest needs and requests, a valet parks cars, and amenities are items provided in hotel rooms for guest comfort.
The document discusses different types of food and beverage service operations. It describes a Singapore Sling cocktail and lists examples of alcoholic and non-alcoholic beverages. It then defines several types of restaurants and food service establishments like fine dining restaurants, theme restaurants, ethnic restaurants, family restaurants, buffet restaurants, fast food restaurants, coffee houses, food courts, and catering services. It provides brief descriptions of each type.
The document discusses key considerations for planning an effective travel itinerary, including timing, routing, suppliers, and accommodating clients' interests and needs. It provides an example 4-day Singapore sightseeing itinerary that includes activities each day along with meals. The itinerary incorporates a mix of attractions, sights, and leisure time while utilizing local transportation and suppliers. Effective itineraries balance full and partial days of activity with adequate rest and consider clients' preferences.
Tourists have several sources of information available to learn about travel destinations including brochures, maps, guidebooks, and the internet. These sources provide details on locations, attractions, transportation, restaurants, and lodging. As an exercise, students imagine working as tour guides and plan a one-day trip for tourists with a particular interest, such as shopping or sightseeing. Their itinerary should include transportation, meals, and activities from 9am to 10pm.
Philippine Edukasyong Pantahanan at Pangkabuhayan (EPP) CurriculumMJDuyan
(𝐓𝐋𝐄 𝟏𝟎𝟎) (𝐋𝐞𝐬𝐬𝐨𝐧 𝟏)-𝐏𝐫𝐞𝐥𝐢𝐦𝐬
𝐃𝐢𝐬𝐜𝐮𝐬𝐬 𝐭𝐡𝐞 𝐄𝐏𝐏 𝐂𝐮𝐫𝐫𝐢𝐜𝐮𝐥𝐮𝐦 𝐢𝐧 𝐭𝐡𝐞 𝐏𝐡𝐢𝐥𝐢𝐩𝐩𝐢𝐧𝐞𝐬:
- Understand the goals and objectives of the Edukasyong Pantahanan at Pangkabuhayan (EPP) curriculum, recognizing its importance in fostering practical life skills and values among students. Students will also be able to identify the key components and subjects covered, such as agriculture, home economics, industrial arts, and information and communication technology.
𝐄𝐱𝐩𝐥𝐚𝐢𝐧 𝐭𝐡𝐞 𝐍𝐚𝐭𝐮𝐫𝐞 𝐚𝐧𝐝 𝐒𝐜𝐨𝐩𝐞 𝐨𝐟 𝐚𝐧 𝐄𝐧𝐭𝐫𝐞𝐩𝐫𝐞𝐧𝐞𝐮𝐫:
-Define entrepreneurship, distinguishing it from general business activities by emphasizing its focus on innovation, risk-taking, and value creation. Students will describe the characteristics and traits of successful entrepreneurs, including their roles and responsibilities, and discuss the broader economic and social impacts of entrepreneurial activities on both local and global scales.
हिंदी वर्णमाला पीपीटी, hindi alphabet PPT presentation, hindi varnamala PPT, Hindi Varnamala pdf, हिंदी स्वर, हिंदी व्यंजन, sikhiye hindi varnmala, dr. mulla adam ali, hindi language and literature, hindi alphabet with drawing, hindi alphabet pdf, hindi varnamala for childrens, hindi language, hindi varnamala practice for kids, https://www.drmullaadamali.com
বাংলাদেশের অর্থনৈতিক সমীক্ষা ২০২৪ [Bangladesh Economic Review 2024 Bangla.pdf] কম্পিউটার , ট্যাব ও স্মার্ট ফোন ভার্সন সহ সম্পূর্ণ বাংলা ই-বুক বা pdf বই " সুচিপত্র ...বুকমার্ক মেনু 🔖 ও হাইপার লিংক মেনু 📝👆 যুক্ত ..
আমাদের সবার জন্য খুব খুব গুরুত্বপূর্ণ একটি বই ..বিসিএস, ব্যাংক, ইউনিভার্সিটি ভর্তি ও যে কোন প্রতিযোগিতা মূলক পরীক্ষার জন্য এর খুব ইম্পরট্যান্ট একটি বিষয় ...তাছাড়া বাংলাদেশের সাম্প্রতিক যে কোন ডাটা বা তথ্য এই বইতে পাবেন ...
তাই একজন নাগরিক হিসাবে এই তথ্য গুলো আপনার জানা প্রয়োজন ...।
বিসিএস ও ব্যাংক এর লিখিত পরীক্ষা ...+এছাড়া মাধ্যমিক ও উচ্চমাধ্যমিকের স্টুডেন্টদের জন্য অনেক কাজে আসবে ...
How to Make a Field Mandatory in Odoo 17Celine George
In Odoo, making a field required can be done through both Python code and XML views. When you set the required attribute to True in Python code, it makes the field required across all views where it's used. Conversely, when you set the required attribute in XML views, it makes the field required only in the context of that particular view.
Chapter wise All Notes of First year Basic Civil Engineering.pptxDenish Jangid
Chapter wise All Notes of First year Basic Civil Engineering
Syllabus
Chapter-1
Introduction to objective, scope and outcome the subject
Chapter 2
Introduction: Scope and Specialization of Civil Engineering, Role of civil Engineer in Society, Impact of infrastructural development on economy of country.
Chapter 3
Surveying: Object Principles & Types of Surveying; Site Plans, Plans & Maps; Scales & Unit of different Measurements.
Linear Measurements: Instruments used. Linear Measurement by Tape, Ranging out Survey Lines and overcoming Obstructions; Measurements on sloping ground; Tape corrections, conventional symbols. Angular Measurements: Instruments used; Introduction to Compass Surveying, Bearings and Longitude & Latitude of a Line, Introduction to total station.
Levelling: Instrument used Object of levelling, Methods of levelling in brief, and Contour maps.
Chapter 4
Buildings: Selection of site for Buildings, Layout of Building Plan, Types of buildings, Plinth area, carpet area, floor space index, Introduction to building byelaws, concept of sun light & ventilation. Components of Buildings & their functions, Basic concept of R.C.C., Introduction to types of foundation
Chapter 5
Transportation: Introduction to Transportation Engineering; Traffic and Road Safety: Types and Characteristics of Various Modes of Transportation; Various Road Traffic Signs, Causes of Accidents and Road Safety Measures.
Chapter 6
Environmental Engineering: Environmental Pollution, Environmental Acts and Regulations, Functional Concepts of Ecology, Basics of Species, Biodiversity, Ecosystem, Hydrological Cycle; Chemical Cycles: Carbon, Nitrogen & Phosphorus; Energy Flow in Ecosystems.
Water Pollution: Water Quality standards, Introduction to Treatment & Disposal of Waste Water. Reuse and Saving of Water, Rain Water Harvesting. Solid Waste Management: Classification of Solid Waste, Collection, Transportation and Disposal of Solid. Recycling of Solid Waste: Energy Recovery, Sanitary Landfill, On-Site Sanitation. Air & Noise Pollution: Primary and Secondary air pollutants, Harmful effects of Air Pollution, Control of Air Pollution. . Noise Pollution Harmful Effects of noise pollution, control of noise pollution, Global warming & Climate Change, Ozone depletion, Greenhouse effect
Text Books:
1. Palancharmy, Basic Civil Engineering, McGraw Hill publishers.
2. Satheesh Gopi, Basic Civil Engineering, Pearson Publishers.
3. Ketki Rangwala Dalal, Essentials of Civil Engineering, Charotar Publishing House.
4. BCP, Surveying volume 1
Walmart Business+ and Spark Good for Nonprofits.pdfTechSoup
"Learn about all the ways Walmart supports nonprofit organizations.
You will hear from Liz Willett, the Head of Nonprofits, and hear about what Walmart is doing to help nonprofits, including Walmart Business and Spark Good. Walmart Business+ is a new offer for nonprofits that offers discounts and also streamlines nonprofits order and expense tracking, saving time and money.
The webinar may also give some examples on how nonprofits can best leverage Walmart Business+.
The event will cover the following::
Walmart Business + (https://business.walmart.com/plus) is a new shopping experience for nonprofits, schools, and local business customers that connects an exclusive online shopping experience to stores. Benefits include free delivery and shipping, a 'Spend Analytics” feature, special discounts, deals and tax-exempt shopping.
Special TechSoup offer for a free 180 days membership, and up to $150 in discounts on eligible orders.
Spark Good (walmart.com/sparkgood) is a charitable platform that enables nonprofits to receive donations directly from customers and associates.
Answers about how you can do more with Walmart!"
Temple of Asclepius in Thrace. Excavation resultsKrassimira Luka
The temple and the sanctuary around were dedicated to Asklepios Zmidrenus. This name has been known since 1875 when an inscription dedicated to him was discovered in Rome. The inscription is dated in 227 AD and was left by soldiers originating from the city of Philippopolis (modern Plovdiv).
LAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UPRAHUL
This Dissertation explores the particular circumstances of Mirzapur, a region located in the
core of India. Mirzapur, with its varied terrains and abundant biodiversity, offers an optimal
environment for investigating the changes in vegetation cover dynamics. Our study utilizes
advanced technologies such as GIS (Geographic Information Systems) and Remote sensing to
analyze the transformations that have taken place over the course of a decade.
The complex relationship between human activities and the environment has been the focus
of extensive research and worry. As the global community grapples with swift urbanization,
population expansion, and economic progress, the effects on natural ecosystems are becoming
more evident. A crucial element of this impact is the alteration of vegetation cover, which plays a
significant role in maintaining the ecological equilibrium of our planet.Land serves as the foundation for all human activities and provides the necessary materials for
these activities. As the most crucial natural resource, its utilization by humans results in different
'Land uses,' which are determined by both human activities and the physical characteristics of the
land.
The utilization of land is impacted by human needs and environmental factors. In countries
like India, rapid population growth and the emphasis on extensive resource exploitation can lead
to significant land degradation, adversely affecting the region's land cover.
Therefore, human intervention has significantly influenced land use patterns over many
centuries, evolving its structure over time and space. In the present era, these changes have
accelerated due to factors such as agriculture and urbanization. Information regarding land use and
cover is essential for various planning and management tasks related to the Earth's surface,
providing crucial environmental data for scientific, resource management, policy purposes, and
diverse human activities.
Accurate understanding of land use and cover is imperative for the development planning
of any area. Consequently, a wide range of professionals, including earth system scientists, land
and water managers, and urban planners, are interested in obtaining data on land use and cover
changes, conversion trends, and other related patterns. The spatial dimensions of land use and
cover support policymakers and scientists in making well-informed decisions, as alterations in
these patterns indicate shifts in economic and social conditions. Monitoring such changes with the
help of Advanced technologies like Remote Sensing and Geographic Information Systems is
crucial for coordinated efforts across different administrative levels. Advanced technologies like
Remote Sensing and Geographic Information Systems
9
Changes in vegetation cover refer to variations in the distribution, composition, and overall
structure of plant communities across different temporal and spatial scales. These changes can
occur natural.
ISO/IEC 27001, ISO/IEC 42001, and GDPR: Best Practices for Implementation and...PECB
Denis is a dynamic and results-driven Chief Information Officer (CIO) with a distinguished career spanning information systems analysis and technical project management. With a proven track record of spearheading the design and delivery of cutting-edge Information Management solutions, he has consistently elevated business operations, streamlined reporting functions, and maximized process efficiency.
Certified as an ISO/IEC 27001: Information Security Management Systems (ISMS) Lead Implementer, Data Protection Officer, and Cyber Risks Analyst, Denis brings a heightened focus on data security, privacy, and cyber resilience to every endeavor.
His expertise extends across a diverse spectrum of reporting, database, and web development applications, underpinned by an exceptional grasp of data storage and virtualization technologies. His proficiency in application testing, database administration, and data cleansing ensures seamless execution of complex projects.
What sets Denis apart is his comprehensive understanding of Business and Systems Analysis technologies, honed through involvement in all phases of the Software Development Lifecycle (SDLC). From meticulous requirements gathering to precise analysis, innovative design, rigorous development, thorough testing, and successful implementation, he has consistently delivered exceptional results.
Throughout his career, he has taken on multifaceted roles, from leading technical project management teams to owning solutions that drive operational excellence. His conscientious and proactive approach is unwavering, whether he is working independently or collaboratively within a team. His ability to connect with colleagues on a personal level underscores his commitment to fostering a harmonious and productive workplace environment.
Date: May 29, 2024
Tags: Information Security, ISO/IEC 27001, ISO/IEC 42001, Artificial Intelligence, GDPR
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ISO/IEC 27001, ISO/IEC 42001, and GDPR: Best Practices for Implementation and...
by Yi Wei
1. Sungei Buloh Sungei Buloh is a interesting place for tourist to go. Sungei Buloh charmed people from all strata of society to support the cause. Sungei Buloh is opened by Mr Goh Chok Tong on 6 December 1993.