B-Xponential - 170210 - Systems and Automation
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This document discusses strategies for optimizing and scaling a business using a 4-stage lead optimization model. It provides examples of company descriptions, expectations for staff, frequently asked questions from customers, and values. Live workshops and overviews are mentioned as ways to continue momentum. Automation tools can help businesses start doing important tasks they are not currently doing and stop doing unnecessary tasks.
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B-Xponential - 170210 - Systems and Automation
- 3. Analyse Optimise ScaleAutomate 4 Stage Lead-Optimisation Model It’s not rocket science
- 4. Analyse
- 5. Optimise
- 6. Systems
- 9. Why do most business owners fail at systems?
- 10. Momentum stops
- 17. How do we create the momentum in our systems?
- 18. What is one System that can be highly leveraged and create momentum?
- 19. Live Workshop
- 21. Who we are and what do we do?
- 22. EXAMPLE Who we are and what do we do? Resource Recoveries & Recycling is a family owned, 10 year old commercial & industrial waste recycling station in South East Brisbane.We play an important role in the local community construction industry.We add a level of convenience for the local companies to drop off their waste and pick up recycled and virgin civil products. Our future aim is to stop a large percentage of reusable resources entering into landfills across South East Brisbane.
- 23. EXAMPLE Who we are and what do we do? Solarkraft is more of a movement than a company, SolarKraft is not just a vision of one particular individual, we are a team of professionals wanting to make a change. SolarKraft is Australia’s fastest growing solar power provider, combining state of the art technology with world-class customer service.We aren’t your average solar company, we are a group of green entrepreneurs on a mission to bring world class solar power technology to Australia.We provide solar systems and renewable energy solutions to everyday homeowners looking to offset their electricity bill, to commercial scale off grid standalone systems. Big or small, we have the solution to suit your power needs.The team at SolarKraft has made it their mission to bring power to the people; making sure that everyone, regardless of budget and preference, can reap the benefits of renewable energy.
- 24. How do we do it and why?
- 25. EXAMPLE How to we do it and why? We offer a world class standard of service to all of our customers by utilsiting the latest technology and training to revolutionise the way that solar is being delivered.We partner up with quality third parties who can provide, scalable solutions. For instance, we scrutinized the current installation market and have found the best companies to partner with for install, finance, hardware and technology.We educate all of our stakeholders on our unique vision and force everyone to adhere to our highest standards of workmanship & customer service. The founders were sick and tired of the current industry framework and the way companies were engaging in a race to the bottom with price wars resulting in massive amounts of substandard workmanship with no warranties or company stability…. So we decided to do something about it. Power to the people, Solarkrafts tagline, is about making people more self sufficient, not just in the literal sense, but also the in the empowerment sense. People shouldn’t be forced to pay exuberant prices for energy just because out-dated infrastructure and a lack of government foresight demands so. People shouldn’t have to make a choice between the environment and their back pocket just because limited options are available.We have built Solarkraft because we are passionate about changing the status quo with energy in Australia.
- 26. EXAMPLE How to we do it and why? We work hard to source the products you need for great value without sacrificing quality.We then ship the items from all corners of the planet to display them consistently for our customers. We aim to provide our customers with essential everyday products across a wide variety of household and non-household items. We get a kick out of finding incredible deals that we can pass onto our customers and create excitement when they come into our store.We go that extra mile and buck the trend when it comes to sourcing products.We carry a larger variety than our competitors.We want to give our customers the quality products that we want to put into our own homes at an affordable price.
- 27. ANYONE STUCK?
- 28. What are the staff expectations?
- 29. EXAMPLE Expectations Open Door Policy We have an open door policy. Every single person within Business is reachable for a coffee or chat including all managers and head office. It is important that we still remember the manager for you is the first port of call. If in the unlikely event, you’re having any difficulties reaching your first port of call, your next contact point is your area manager, failing that, the open door policy extends to upper management. Everyone is approachable.You can refer to our contact numbers in the store lists posted in the back office or in the contacts list in the link below.
- 30. EXAMPLE Expectations Open & transparent. We believe… we should be open and transparent in all we do, internally and externally with colleagues, customers & community. We put it to you straight, your time is valuable and ours is too.
- 31. EXAMPLE Expectations Leave your baggage at the door Something that is very important is to always leave your baggage at the office door.We are a high performing team and we need to make sure we don’t let our personal circumstances affect our work.We can’t let the team down. If anything does happen in your personal life, please do make sure you communicate with management to understand how we can help.
- 32. What are the 10 most FAQ’s from your customer?
- 34. EXAMPLE Who we are and what do we do? Resource Recoveries & Recycling is a family owned, 10 year old commercial & industrial waste recycling station in South East Brisbane.We play an important role in the local community construction industry.We add a level of convenience for the local companies to drop off their waste and pick up recycled and virgin civil products. Our future aim is to stop a large percentage of reusable resources entering into landfills across South East Brisbane.
- 35. EXAMPLE Who we are and what do we do? Resource Recoveries & Recycling is a family owned, 10 year old commercial & industrial waste recycling station in South East Brisbane.We play an important role in the local community construction industry.We add a level of convenience for the local companies to drop off their waste and pick up recycled and virgin civil products. Our future aim is to stop a large percentage of reusable resources entering into landfills across South East Brisbane.
- 37. ANYONE STUCK?
- 39. How to continue the momentum?
- 40. Modules
- 41. Other alternatives to Google Sites…
- 42. Starts at 10/m US
- 43. Example
- 44. CRM Automation
- 46. When they are not used properly.
- 47. 1. start doing what you or your staff should be doing, but aren’t. 2. stop doing what you or your staff are doing but shouldn’t be. Sales & Marketing Automation helps you…
- 48. goo.gl/XTnLgu
- 49. Live Overview
- 50. Questions
- 51. How many of you document your client conversion rate?
- 53. ANYONE STUCK?
- 55. ANYONE STUCK?
- 56. How far can you take this?