The document summarizes key findings from the 2008 National Association of Realtors Profile of Home Buyers and Sellers. It found that 81% of buyers and sellers used a real estate agent, 41% of buyers were first-time home buyers, and the most important trait sought in an agent was trust. The internet has also become a primary tool for home searches, with 87% of buyers using it in 2008, up dramatically from just 2% in 1995.