SlideShare a Scribd company logo
Business Value
Stephan Hochhaus
Agiler Stammtisch Ruhr 17.03.2022
Estimated value
6,3 Mio €
Johann Dalman
Bishop of Strängnäs – not the customer
Trash Can
Contains increment
We need to talk! How can we utilize business value to prevent our work
from ending up in the trash can?
But first…
The principles behind the agile manifesto state:
• Our highest priority is to satisfy the customer
through early and continuous delivery
of valuable software.
• Business people and developers must work
together daily throughout the project.
• Working software is the primary measure of
progress.
Our agenda
• In order to measure progress, you
must expand the development
team’s horizon!
• Agile teams are business teams!
• Business value should not be
assessed in every detail but be
always present!
• Value changes over time, it depends
on context and lifecycle phase!
Products benefit from a guiding North Star Metric
The only metric everybody talks about, are story points.
Measuring
Progress
Produce output,
aim for impact
Source:
https://blog.crisp.se/2019/10/16/christopheachouia
ntz/output-vs-outcome-vs-impact
“The Business”
Self-organizing teams cannot succeed,
if they are disconnected from the business.
Development
Who’s “the business” anyway?
Translate
business
value to
something
meaningful
• Increased revenue
• Increased sales
• Increased customer retention
• Increased active users/time spent on product
• Reduced operating cost
• Reduced churn
• Reduced time-to-market
• Reduced cycle-times
Business value on a story-level is near impossible due to shared cost.
The Kano-Model may be good enough
for identifying business value.
Don’t estimate basics, discover reverse
and indifferent, focus on performance
and excitement
Kano-Model
Context determines value.
Don’t let your backlog hold you back!
• Translate business value
according to your lifecycle
phase
• Check that market
demands still exist
• Re-assess value
Dankeschön!
´

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Business Value - Stop working for the trash can

  • 1. Business Value Stephan Hochhaus Agiler Stammtisch Ruhr 17.03.2022
  • 3. Johann Dalman Bishop of Strängnäs – not the customer Trash Can Contains increment
  • 4. We need to talk! How can we utilize business value to prevent our work from ending up in the trash can?
  • 5. But first… The principles behind the agile manifesto state: • Our highest priority is to satisfy the customer through early and continuous delivery of valuable software. • Business people and developers must work together daily throughout the project. • Working software is the primary measure of progress.
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  • 7. Our agenda • In order to measure progress, you must expand the development team’s horizon! • Agile teams are business teams! • Business value should not be assessed in every detail but be always present! • Value changes over time, it depends on context and lifecycle phase!
  • 8. Products benefit from a guiding North Star Metric The only metric everybody talks about, are story points.
  • 9. Measuring Progress Produce output, aim for impact Source: https://blog.crisp.se/2019/10/16/christopheachouia ntz/output-vs-outcome-vs-impact
  • 10. “The Business” Self-organizing teams cannot succeed, if they are disconnected from the business. Development Who’s “the business” anyway?
  • 11. Translate business value to something meaningful • Increased revenue • Increased sales • Increased customer retention • Increased active users/time spent on product • Reduced operating cost • Reduced churn • Reduced time-to-market • Reduced cycle-times
  • 12. Business value on a story-level is near impossible due to shared cost.
  • 13. The Kano-Model may be good enough for identifying business value. Don’t estimate basics, discover reverse and indifferent, focus on performance and excitement Kano-Model
  • 15. Don’t let your backlog hold you back! • Translate business value according to your lifecycle phase • Check that market demands still exist • Re-assess value