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1. Business Operational
Planning Process
Your C ompany N ame
1

2. 11
12
13
14
15
06
07
08
09
10
01
02
03
04
05
2
Content
Vision & Mission
Goals & Objectives
Operational Highlights
Milestones Achieved
Executive Summary
Business Operating Plan
Key Performan6e Indicators
Financial Summary
Operating Plan Initiatives
Operational Challenges
Hiring Plan
Team Goals
Sources of Revenue
Product Roadmap
Risk & Mitigation Plan

3. Executive Summary
2,022
3,184
3,476
4,621
6,168
19%
22%
23%
17%
19%
2%
9%
10%
5%
7%
0%
5%
10%
15%
20%
25%
30%
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
FY13 FY14 FY15 FY16 FY17
USDMillion
R – Revenue NI - Net Income E - EBITDA
CAGR R: 32% E: 30% NI: 83%
Financial
Highlights
Vision MissionCompany’s
› Add details on company’s history
› Previous line of services
› How it all started etc.
› Other key points
Background
› Key services offered/Production capacity
› Milestones achieved in services offered/production
› Key projects handled
Capabilities
› List of main accreditation, if any
Accreditation
› One liner on CMD’s background
› One liner on CEO’s background
› One liner of company’s key shareholder; e.g. PE investor
Promoters and Shareholding
3

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Vision
Mission
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Our Vision and Mission
4

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Our Goals and Objectives
BusinessPlan1
BusinessPlan2
ProgrammersForStrategicObjectives
Systems&Solutions
OperationofSolution
5

6. Operational Highlights
Text Here
01 02
0304
Highlight 1
You can mention any
significant developments that
happened during this period.
Highlight 4
You can mention any
significant developments that
happened during this period.
Highlight 3
You can mention any
significant developments that
happened during this period.
Highlight 2
You can mention any
significant developments that
happened during this period.
Q1 FY18
Q4 FY18 Q3 FY18
Q2 FY18
6

7. Milestones Achieved
01 02
03 04
05 06
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7

8. Key Performance Indicators
8
Day Sales Outstanding
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Cost of Goods Sold
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Net Promoter Score
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% Sales Lost to Active Customers
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Customer Retention Rate
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9. Financials Summary: Base vs. Stretch Plan
Base Plan Stretch Plan Comments
KPI1 Text Here Text Here Text Here
KPI1 Text Here Text Here Text Here
KPI3 Text Here Text Here Text Here
Revenue Text Here Text Here Text Here
Cost of Sales Text Here Text Here Text Here
Gross Profit Text Here Text Here Text Here
Customer Acquisition Cost Text Here Text Here Text Here
Other Operating Expense Text Here Text Here Text Here
Operating Profit Text Here Text Here Text Here
Change in Cash Text Here Text Here Text Here
Ending Cash Text Here Text Here Text Here
Employees (FTEs) Text Here Text Here Text Here
9

10. Financials Summary: Base Plan
1Q 17 2Q 17 3Q 17 4Q 17 2017
KPI1 Text Here Text Here Text Here Text Here Text Here
KPI1 Text Here Text Here Text Here Text Here Text Here
KPI3 Text Here Text Here Text Here Text Here Text Here
Revenue Text Here Text Here Text Here Text Here Text Here
Cost of Sales Text Here Text Here Text Here Text Here Text Here
Gross Profit Text Here Text Here Text Here Text Here Text Here
Customer Acquisition Cost Text Here Text Here Text Here Text Here Text Here
Other Operating Expense Text Here Text Here Text Here Text Here Text Here
Operating Profit Text Here Text Here Text Here Text Here Text Here
Change in Cash Text Here Text Here Text Here Text Here Text Here
Ending Cash Text Here Text Here Text Here Text Here Text Here
Employees (FTEs) Text Here Text Here Text Here Text Here Text Here
10

11. Financials Summary: Stretch Plan
1Q 17 2Q 17 3Q 17 4Q 17 2017
KPI1 Text Here Text Here Text Here Text Here Text Here
KPI1 Text Here Text Here Text Here Text Here Text Here
KPI3 Text Here Text Here Text Here Text Here Text Here
Revenue Text Here Text Here Text Here Text Here Text Here
Cost of Sales Text Here Text Here Text Here Text Here Text Here
Gross Profit Text Here Text Here Text Here Text Here Text Here
Customer Acquisition Cost Text Here Text Here Text Here Text Here Text Here
Other Operating Expense Text Here Text Here Text Here Text Here Text Here
Operating Profit Text Here Text Here Text Here Text Here Text Here
Change in Cash Text Here Text Here Text Here Text Here Text Here
Ending Cash Text Here Text Here Text Here Text Here Text Here
Employees (FTEs) Text Here Text Here Text Here Text Here Text Here
11

12. Business Operational Plan
Strategic
Intent
Objective
Performance
Indicator
Budget Timeline Responsibility Progress
Text Here Text Here Text Here Text Here Text Here Text Here Text Here
Text Here Text Here Text Here Text Here Text Here Text Here Text Here
Text Here Text Here Text Here Text Here Text Here Text Here Text Here
Text Here Text Here Text Here Text Here Text Here Text Here Text Here
Text Here Text Here Text Here Text Here Text Here Text Here Text Here
Text Here Text Here Text Here Text Here Text Here Text Here Text Here
Text Here Text Here Text Here Text Here Text Here Text Here Text Here
Text Here Text Here Text Here Text Here Text Here Text Here Text Here
12

13. Category Key Initiatives Prioritization Project Lead
Sales Text Here Text Here Text Here
Marketing Text Here Text Here Text Here
R & D Text Here Text Here Text Here
Operations Text Here Text Here Text Here
People Text Here Text Here Text Here
Financial & Admin Text Here Text Here Text Here
Operating Plan Initiatives
13

14. Operational Challenges
03
04
01
02
Customer Care
/ CRM
Partners &
Alliances
Organizational /
Operations Setup
Optimize Revenue
Sources
Customer Facing Back-Office
Operations
Challenges have been divided in to two parts:
1. Customer facing 2. back office challenges which are further classified in to 5 sub-categories
Entering the Market:
Sales / Marketing / PR
14

15. Team
SMART Goal
Strategies &
Action Steps
Who is
Responsible
Target Date
or Timeline
Evidence of
Effectiveness
Team Goals
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15

16. Hiring Plan: Positions by Quarter
20
22
33
39
49
0
10
20
30
40
50
60
4Q17 1Q17 2Q17 3Q17 4Q18
Engineering Sales Marketing Product Support Finance/Admin
16

17. Current Sources of Revenue
Text Here
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30%
25%
20%
15%
10%
17

18. 5%
15%
25%45%
10%
Potential
Sources Of
Revenue
Potential Sources of Revenue
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18

19. 01
04
03
02
05
Product Roadmap
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19

20. Category Identified Risk Mitigation Plan
Client Management
➢ Miscommunication with sponsor/client regarding
project requirement and expectations
➢ Update client more frequently along the way with
project progress.
➢ Create Buffer Time to cater for amendment if there is
mismatch
Server
➢ Server is down which causes project to be slightly
delayed due to application not able to load
➢ Perform periodical check on server status
Technical
➢ Popular web browsers or bootstrap may get an update
that will discontinue support for features used in our
development as we are using responsive bootstrap.
This will lead to changes in development plan & will
delay our progress
➢ Monitor any updates on popular web browsers and/or
bootstrap and make sure all UI design works as
intended on updated web browsers or responsive
bootstrap
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Risk Mitigation Plan
20

21. Risk Response Matrix
Risk Event Response Contingency Plan Trigger Who is Responsible
Interface problems Mitigate: Test prototype Work around until help comes Not solved within 24 hours John
System freezing Mitigate: Test prototype Reinstall OS Still frozen after one hour Louise
User backlash
Mitigate: Prototype
Demonstration
Increase staff support Call from top management Helen
Hardware
malfunctioning
Mitigate: Select reliable
vendor Transfer: Warranty
Order replacement Equipment fails Tom
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22. Business Operational Planning Process Icons Slide
22

23. Additional
Slides
23

24. Coffee Break
11:00am-11:15am
24

25. Pie Chart
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20%
15%
25%
17%
13%
10%
25

26. Bar Chart
0 20 40 60 80 100
2014
2015
2016
2017
2018
Product 1
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based on data. Just left click on it and select “Edit Data”.
Product 2
This graph/chart is linked to excel, and changes automatically
based on data. Just left click on it and select “Edit Data”.
26

27. Area Chart
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
DecNovOctSepAugJulJunMayAprMarFebJan
Product 1
This graph/chart is linked to excel, and changes automatically
based on data. Just left click on it and select “Edit Data”.
Product 2
This graph/chart is linked to excel, and changes automatically
based on data. Just left click on it and select “Edit Data”.
27

28. Team Members
Our Team
Name Here
Designation
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Name Here
Designation
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Name Here
Designation
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Name Here
Designation
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28

29. About Us
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Premium Services
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Target Audiences
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Audiences
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Values Client
29

30. World Map With Sales Revenue Locations
40% 50%
20%
80%
Canada
Africa
Russia
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31. Comparison Icon Shown with Two Different
Entities on a Scale
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32. Idea and Bulb
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33. Timeline
2016
2015
2017
2018
2014
2019
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34. Puzzle
01 02
0304
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35. Venn
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36. Financial
Maximum
60%
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Medium
20%
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30%
Minimum
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37. Mind map
0606
05
04
01
02
03
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38. Post It
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38

39. Quotes
An investment in knowledge
pays the best interest.
Benjamin
Franklin
Thomas
Edison
Opportunity is missed by most
people because it dresses in
overalls and looks like work.
39

40. Thank
You
Address
# street number, city, state
Contact Number
0123456789
Email Address
emailaddress@123gmail.com
40