The document discusses how changes in information technology have dramatically changed business over the last 20 years. It states that change is now constant and that business models must constantly evolve to keep up with new trends, customer behaviors, technologies, and market dynamics. Companies must continuously innovate, study changes and their impacts, and develop new strategies to create value for customers and remain competitive. The only constant in business is change, and business leaders must adapt their models and thinking in order to survive and succeed in this rapidly changing environment.