The document discusses various sources of information for businesses, including primary and secondary sources from internal and external locations. It also describes different types of information like written, oral, pictorial and graphical information. The value of information for businesses is outlined as being cost effective, objective, concise, appropriate, complete and timely. Uses of information by businesses include aiding monitoring and control, decision making, performance measuring, and identifying new opportunities. Finally, the document lists some types of information and communication technologies (ICT) used by businesses like networks, email, video conferencing, and e-commerce.