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CALLS & LINES /
IMMEDIATE cAll SAVINGS /
fREE bIll ANAlySIS /
RISK-fREE MIGRATIoN /
pRoVEN TRAcK REcoRD /
SAVINGS wIThIN SAVINGS /
cuSToMER SERVIcE ToolS /
SAVINGS fRoM SIp VS ISDN /
upGRADE To ouR clouD /
chAllENGE uS /
WHY CHOOSE INTECHNOLOGY?
IMMEDIATE SAVINGS of up To
40% AT No RISK, No coST AND
VIRTuAlly No EffoRT /

INTEchNoloGy MAKE uS
fEEl VAluED* /




*SouRcE /
 MIDlANDS co-op /
The mosT compleTe TelephoNY service /

InTechnology is a Telecommunications Service provider with a 25 year proven track record. we have our
own £100m infrastructure including a next generation fibre network, state-of-the-art data centres and a
24/365 manned Network operations centre. we manage complex voice estates for some of the uK’s largest
businesses and, critically, have supported their evolution from traditional architecture to the new era of Ip
telephony and cost-effective cloud based delivery models.

oUr calls & liNes proposiTioN /
we offer everything from standard analogue lines through ISDN to the latest SIp trunk technology and a fully managed Ip telephony solution
via our ‘unity’ voice proposition. we also offer geographic and non-geographic number inbound services, network features such as call Divert,
call waiting, caller line Identity, Number porting and some of the most competitive tariffs in the uK.


  InTechnology’s calls & lines proposition is                Immediate call tariff savings – immediate and substantial cost savings in
                                                     1       calls & lines via our tariff analysis service
  designed to deliver four compelling benefits
  in easy-to-follow steps, at a pace that fits
                                                             Enhanced customer service tools – via ‘INbouND’, our call routing, monitoring
  your business requirements:                        2       and management portal

                                                             Savings from SIP versus ISDN – we’ll show you how to migrate from expensive
                                                     3       ISDN lines to the latest SIp trunks

                                                             Future-proofing – via our straightforward upgrade path to the full benefits of
                                                     4       cloud based computing




  Short and long-term
  gains: while we can
  help you make some
  quick wins in your calls
  & lines spend, we can
  also work with you to
  migrate from your
  on-premise server and
  pbX infrastructure.
YoUr calls & liNes /

 1                                                                                               save Up To*

                                                                                                 40%
           Immediate call tariff savings
                                                                                                                    bT calls price                     InTechnology calls price
This is one of the quickest and simplest
                                                     line to local and National Total                               £2,151.00                          £968.70
wins for any business looking to cut costs
without any degradation to service. After            line to Mobile Total                                           £836.50                            £633.20
scrutinising your call spend, we’ll provide          line to International Total                                    £96.80                             £20.00
you with a clear and concise report detailing
                                                     line to other Total (inc. special calls)                       £729.10                            £646.50
the immediate savings to be had. There is
no set-up charge; no cost to transfer the            Total Call Costs                                               £3,813.40                          £2,268.40
lines or service; no cost for the review and         InTechnology Savings per Month                                                                    £1,545.00
report and absolutely no risk to call quality.
                                                     InTechnology % Savings per Month                                                                  £40.52%

                                                  * based on ideal customer spend profile of £2,000+ per month.
Savings within savings
As well as identifying the quick wins within your core traffic, we’ll show you how to drill into the bill via our user-friendly portal. This is updated daily
and provides immediate visibility of the call traffic across your estate to help you manage your spend. we can also help you re-route expensive 118
calls to cheaper alternatives; identify calls to premium rate numbers and block them if necessary; run reports to identify Top 10 number spend;
monitor calls to expensive conference bridge numbers and much more besides.




  2         Enhanced customer service tools

we’ve introduced ‘INbouND’ as a new service within our portfolio.
It’s a telephony service for both geographic and non-geographic
numbers that provides online access to a full range of call routing,
monitoring and managing solutions – empowering businesses with
the perfect customer service tools.



  3         Savings from SIP versus ISDN

The traditional IT & Comms infrastructure:                                                                                                           PBX


It’s estimated that approximately 90% of the uK’s call traffic is                            PSTN                  ISDN2 / ISDN30 / ANALOGUE

                                                                                                                          (VOICE PATH)
carried over ISDN lines, a long established technology that is
considerably more expensive than the latest SIp trunk alternative
– a staggering 70% more expensive in some cases. A SIp trunk                                                                                      SERVER ROOM


simply connects your existing telephone system (the pbX) to your                             WAN                  ETHERNET / ADSL / LEASED LINE

                                                                                                                          (DATA PATH)
data path (Ethernet /ADSl /leased line). It’s a first step on the path
to convergence.



  our high speed, high availability network lies at the heart of everything we do.
Free speND & sTraTeGY revieW: 0800 983 2522 /

The converged IT & Comms infrastructure:
SIp connectivity offers a classic double whammy of benefits. by linking your telephone system to our cloud (our nationwide network ring) you protect
your investment in your pbX. And by dropping the dependency on ISDN you can tap into savings of up to 70%. we call this service ‘pbX connect’.


  ISDN 30                                £18**                                                save Up To**

  SIP TRUNK                              £4.75**
                                                                                              70       %                                   PBX




Most modern telephone systems will have built-in SIp connectivity.                                               SIP CONNECTION


And even if yours doesn’t, we can work with you to explore other                                                                       SERVER ROOM


options. one solution may be to install a SIp gateway (a smart box that                            ETHERNET / ADSL / LEASED LINE

                                                                                      Cloud                 (DATA PATH)
plugs into the pbX) but another more sensible option – particularly if
your pbX is aged – may be to remove the pbX completely and consider
InTechnology’s hosted voice solution.                                                                                                                 ** per channel per month.




   InTechnology can often supply a brand new telephone system for around the
   same price as the maintenance costs of your existing one.


   4        Future-proofing: The managed services upgrade path
                                                                                                  HUGE†
our pay-as-you-go service removes the need for an expensive                                       SAVINGS
on-premise telephone system and its associated upgrade, maintenance
and replacement costs. Savings can run into hundreds of thousands of
pounds, but the possibilities go beyond just pbX replacement.
                                                                                                     ETHERNET / ADSL / LEASED LINE

                                                                                       Cloud                  (DATA PATH)

As a pioneer of cloud based computing we deliver a full portfolio of IT
& comms services from within our network ring, including hosted voice,
data and unified communications services. In connecting to our cloud,
you’ll release talented IT resource to focus on front-end systems and
                                                                                                                            † huge saving from virtualised servers and hosted pbX.
ensure competitive advantage and agility at the time it’s needed most.



                                     challeNGe Us /
                                     calls & lines is just one of the value-adding propositions within our managed services portfolio.
                                     To learn more about how we could help you cut cost, build agility and increase productivity put us
                                     to the test and ask for a FREE Spend & Strategy Review.

                                     Call: 0800 983 2522
    Roy fARRow /                     email: challenge@intechnology.com
    DIVISIoNAl DIREcToR /
    cAllS & lINES /                  Visit: www.intechnology.com

                                                                                                                                        all content correct at time of going to press.
InTechnology Head Office     InTechnology Reading            InTechnology London
Central House                Commensus House                 17 St. Helen’s Place
Beckwith Knowle              3-5 Worton Drive                Bishopsgate
Harrogate                    Reading                         London
HG3 1UG                      RG2 0TG                         EC3A 6DG
Tel: +44 (0)1423 850 000     Tel: +44 (0)870 777 7778        Tel: +44 (0)20 30 40 50 00
Fax: +44 (0)1423 850 001     Fax: +44 (0)870 777 7779        Fax: +44 (0)20 30 40 50 01

challenge@intechnology.com   challenge@intechnology.com      challenge@intechnology.com
www.intechnology.com         www.intechnology.com            www.intechnology.com




 Network           Data                             Data              Unified              Calls    Instant
                                IP Telephony
                Management                         Centres            Comms               & Lines   Comms

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Business Calls And Lines Services

  • 1. CALLS & LINES / IMMEDIATE cAll SAVINGS / fREE bIll ANAlySIS / RISK-fREE MIGRATIoN / pRoVEN TRAcK REcoRD / SAVINGS wIThIN SAVINGS / cuSToMER SERVIcE ToolS / SAVINGS fRoM SIp VS ISDN / upGRADE To ouR clouD / chAllENGE uS /
  • 2. WHY CHOOSE INTECHNOLOGY? IMMEDIATE SAVINGS of up To 40% AT No RISK, No coST AND VIRTuAlly No EffoRT / INTEchNoloGy MAKE uS fEEl VAluED* / *SouRcE / MIDlANDS co-op /
  • 3. The mosT compleTe TelephoNY service / InTechnology is a Telecommunications Service provider with a 25 year proven track record. we have our own £100m infrastructure including a next generation fibre network, state-of-the-art data centres and a 24/365 manned Network operations centre. we manage complex voice estates for some of the uK’s largest businesses and, critically, have supported their evolution from traditional architecture to the new era of Ip telephony and cost-effective cloud based delivery models. oUr calls & liNes proposiTioN / we offer everything from standard analogue lines through ISDN to the latest SIp trunk technology and a fully managed Ip telephony solution via our ‘unity’ voice proposition. we also offer geographic and non-geographic number inbound services, network features such as call Divert, call waiting, caller line Identity, Number porting and some of the most competitive tariffs in the uK. InTechnology’s calls & lines proposition is Immediate call tariff savings – immediate and substantial cost savings in 1 calls & lines via our tariff analysis service designed to deliver four compelling benefits in easy-to-follow steps, at a pace that fits Enhanced customer service tools – via ‘INbouND’, our call routing, monitoring your business requirements: 2 and management portal Savings from SIP versus ISDN – we’ll show you how to migrate from expensive 3 ISDN lines to the latest SIp trunks Future-proofing – via our straightforward upgrade path to the full benefits of 4 cloud based computing Short and long-term gains: while we can help you make some quick wins in your calls & lines spend, we can also work with you to migrate from your on-premise server and pbX infrastructure.
  • 4. YoUr calls & liNes / 1 save Up To* 40% Immediate call tariff savings bT calls price InTechnology calls price This is one of the quickest and simplest line to local and National Total £2,151.00 £968.70 wins for any business looking to cut costs without any degradation to service. After line to Mobile Total £836.50 £633.20 scrutinising your call spend, we’ll provide line to International Total £96.80 £20.00 you with a clear and concise report detailing line to other Total (inc. special calls) £729.10 £646.50 the immediate savings to be had. There is no set-up charge; no cost to transfer the Total Call Costs £3,813.40 £2,268.40 lines or service; no cost for the review and InTechnology Savings per Month £1,545.00 report and absolutely no risk to call quality. InTechnology % Savings per Month £40.52% * based on ideal customer spend profile of £2,000+ per month. Savings within savings As well as identifying the quick wins within your core traffic, we’ll show you how to drill into the bill via our user-friendly portal. This is updated daily and provides immediate visibility of the call traffic across your estate to help you manage your spend. we can also help you re-route expensive 118 calls to cheaper alternatives; identify calls to premium rate numbers and block them if necessary; run reports to identify Top 10 number spend; monitor calls to expensive conference bridge numbers and much more besides. 2 Enhanced customer service tools we’ve introduced ‘INbouND’ as a new service within our portfolio. It’s a telephony service for both geographic and non-geographic numbers that provides online access to a full range of call routing, monitoring and managing solutions – empowering businesses with the perfect customer service tools. 3 Savings from SIP versus ISDN The traditional IT & Comms infrastructure: PBX It’s estimated that approximately 90% of the uK’s call traffic is PSTN ISDN2 / ISDN30 / ANALOGUE (VOICE PATH) carried over ISDN lines, a long established technology that is considerably more expensive than the latest SIp trunk alternative – a staggering 70% more expensive in some cases. A SIp trunk SERVER ROOM simply connects your existing telephone system (the pbX) to your WAN ETHERNET / ADSL / LEASED LINE (DATA PATH) data path (Ethernet /ADSl /leased line). It’s a first step on the path to convergence. our high speed, high availability network lies at the heart of everything we do.
  • 5. Free speND & sTraTeGY revieW: 0800 983 2522 / The converged IT & Comms infrastructure: SIp connectivity offers a classic double whammy of benefits. by linking your telephone system to our cloud (our nationwide network ring) you protect your investment in your pbX. And by dropping the dependency on ISDN you can tap into savings of up to 70%. we call this service ‘pbX connect’. ISDN 30 £18** save Up To** SIP TRUNK £4.75** 70 % PBX Most modern telephone systems will have built-in SIp connectivity. SIP CONNECTION And even if yours doesn’t, we can work with you to explore other SERVER ROOM options. one solution may be to install a SIp gateway (a smart box that ETHERNET / ADSL / LEASED LINE Cloud (DATA PATH) plugs into the pbX) but another more sensible option – particularly if your pbX is aged – may be to remove the pbX completely and consider InTechnology’s hosted voice solution. ** per channel per month. InTechnology can often supply a brand new telephone system for around the same price as the maintenance costs of your existing one. 4 Future-proofing: The managed services upgrade path HUGE† our pay-as-you-go service removes the need for an expensive SAVINGS on-premise telephone system and its associated upgrade, maintenance and replacement costs. Savings can run into hundreds of thousands of pounds, but the possibilities go beyond just pbX replacement. ETHERNET / ADSL / LEASED LINE Cloud (DATA PATH) As a pioneer of cloud based computing we deliver a full portfolio of IT & comms services from within our network ring, including hosted voice, data and unified communications services. In connecting to our cloud, you’ll release talented IT resource to focus on front-end systems and † huge saving from virtualised servers and hosted pbX. ensure competitive advantage and agility at the time it’s needed most. challeNGe Us / calls & lines is just one of the value-adding propositions within our managed services portfolio. To learn more about how we could help you cut cost, build agility and increase productivity put us to the test and ask for a FREE Spend & Strategy Review. Call: 0800 983 2522 Roy fARRow / email: challenge@intechnology.com DIVISIoNAl DIREcToR / cAllS & lINES / Visit: www.intechnology.com all content correct at time of going to press.
  • 6. InTechnology Head Office InTechnology Reading InTechnology London Central House Commensus House 17 St. Helen’s Place Beckwith Knowle 3-5 Worton Drive Bishopsgate Harrogate Reading London HG3 1UG RG2 0TG EC3A 6DG Tel: +44 (0)1423 850 000 Tel: +44 (0)870 777 7778 Tel: +44 (0)20 30 40 50 00 Fax: +44 (0)1423 850 001 Fax: +44 (0)870 777 7779 Fax: +44 (0)20 30 40 50 01 challenge@intechnology.com challenge@intechnology.com challenge@intechnology.com www.intechnology.com www.intechnology.com www.intechnology.com Network Data Data Unified Calls Instant IP Telephony Management Centres Comms & Lines Comms