This document contains 30 multiple choice questions about topics related to business, finance, diversity, and compensation. The questions cover issues like types of discrimination women may face in the workplace, definitions of empathy, arguments for why diversity increases competitiveness, strategies for dealing with diversity, determining relative job value, types of benefits, and laws regarding pensions.

1. Bus 310 quiz 6 | Business & Finance homework help
Question 1 Pam has been a highly valued production manager for a national grocery store
chain for the last ten years, but she has been unable to move into the top management jobs,
positions that are all held by men. What is Pam likely facing? Poor evaluations Career
tracking Reverse discrimination Glass ceiling Mother syndromeQuestion 2 Which of the
following is the BEST definition of empathy? Understanding that differences exist among
people Tolerating behavior of others even though you do not understand it Openly
discussing problems that you have with others Understanding the perspectives of others
who are different Treating people fairly and equitablyQuestion 3 The creativity argument
suggests that more diverse organizations will be more competitive because they will be
better able to understand different market segments. be characterized by
multiple perspectives and ways of thinking. be better able to respond to changes in
environment. become known among women and minorities as good places to work. have
higher levels of productivity and lower levels of turnover and absenteeism.Question 4 The
systems flexibility argument suggests that more diverse organizations will be more
competitive because they will be better able to understand different market segments. be
characterized by multiple perspectives and ways of thinking. be better able to respond to
changes in environment. become known among women and minorities as good places to
work. have higher levels of productivity and lower levels of turnover and
absenteeism.Question 5 The average age of the U.S. workforce is increasing because of
higher legal age limits for mandatory retirement. increasing because of immigration
of older workers from other countries. increasing because more minorities are becoming
part of the workforce. decreasing because of earlier retirement ages. decreasing because of
immigration of younger workers from other countries.Question 6 Which of the following is
NOT true about older workers? Older workers tend to be more stable. Accident rates are
lower for older workers. Older workers require higher levels of insurance coverage and
medical benefits. Older workers can make greater contributions to productivity. Older
workers tend to have more experience.Question 7 Which of the following is a major
dimension of diversity? Sexual preference Personality Political
outlook Gender Management styleQuestion 8 For which of the following characteristics
must employers make reasonable accommodations? Race National
origin Gender Age DisabilityQuestion 9 Sung says, “My employer assigns a mentor to each
new hire. Employees can discuss racial or sexual harassment issues with the mentor in
confidentiality. If there is any wrongdoing, my employer’s rules require a thorough

2. investigation.” Sung’s employer is using which organizational strategy for dealing with
diversity? Organizational policies Diversity training Organizational practices Individual
differences Organization cultureQuestion 10 The process by which a company adapts to its
environment is called organizational pluralism organizational conflict organizational
integration organizational synergy organizational learningQuestion 11 The problem-solving
argument suggests that more diverse organizations will be more competitive because they
will be better able to understand different market segments. have a larger pool of
unique information. be better able to respond to changes in its environment. become
known among women and minorities as good places to work. have higher levels of
productivity and lower levels of turnover and absenteeism.Question 12 Sometimes
managers must realize that individual differences cause employees to act in very different
ways, which suggests that workers cannot all be treated similarly. Which of the following is
the BEST individual strategy for dealing with this
issue? Understanding Communication Empathy Tolerance TrainingQuestion 13 Which of
the following kinds of treatments play a role in diversity management? Preferential
treatment Equal treatment Identical treatment Equitable treatment Differential
treatmentQuestion 14 Which of the following BEST represents a multicultural
organization? A corporation that does business in many different countries A company
that hires people of all races An organization where the top managers are all female A
business that does not discriminate in providing services to its customers A firm that
capitalizes on diversity and has few diversity problemsQuestion 15 Andy, a director of
human resource management with a restaurant firm says, “Diversity in our organization
results in higher job performance and lower turnover.” Andy is using which argument to
justify how diversity contributes to competitiveness? The resource acquisition
argument The problem-solving argument The cost argument The creativity argument The
systems flexibility argumentQuestion 16 What is the general method used to determine the
relative value or worth of jobs to an organization? Job analysis Comparable worth Job
evaluation Compensable factors Pay compressionQuestion 17 All of the following are
nonmandated benefits except: paid time off workers’ compensation health
insurance defined benefit plan defined contribution planQuestion 18 Which of the following
is NOT a mandated benefit? workers’ compensation social security unemployment
insurance private pension planQuestion 19 A special program that helps prevent employee
sickness is called a(n) defined contribution plan employee assistance plan wellness
program defined benefit plan workers’ compensationQuestion 20 ____ refers to all of the pay
and benefits provided to employees for the completion of work. Salary Pay
substructure Total compensation Fair labor standards IncentivesQuestion 21 Which of the
following would be considered a DISADVANTAGE of the use of above-market
compensation? It may encourage voluntary turnover. It is less costly to the organization. It
may create a culture of competitive superiority. It may not attract the highest-quality
employees. It may encourage a sense of entitlement among employees.Question
22 Organizations are MOST likely to be able to pay below-market compensation rates in an
area with high unemployment. high cost of living. high wage levels. high labor costs. highly
skilled workers.Question 23 How does the United States rank in terms of the cost of benefits

3. relative to that of other countries around the globe? Much higher A small percentage
higher About the same Lower Costs cannot be compared across countries.Question 24 A
laborer who is responsible for landscaping a local golf course likely receives a salary. a
wage. broad incentive pay. no overtime. a pension but no worker’s comp.Question 25 When
is pay compression MOST likely to develop? When employee skill levels increase faster
than managerial skill levels When the market rate for starting salaries increases faster than
organizations can give raises to existing employees When an organization’s
internal resources increase faster than it is able to hire new employees When the
organization can provide monetary rewards more easily than intangible benefits When
existing employees make more than new entrants in the organizationQuestion 26 A
program that allows employees to select the benefits they want is called a(n) cafeteria-style
benefits plan employee assistance plan wellness program defined benefit plan workers’
compensationQuestion 27 A special program that helps employees with drug or alcohol
problems is called a(n) cafeteria-style benefits plan employee assistance plan wellness
program defined benefit plan workers’ compensationQuestion 28 When Piccadilly
Cafeterias filed for bankruptcy protection in the fall of 2003, its pension fund did not have
enough assets to cover expected future payments. Which law ensures that retirees will
receive their pensions as promised? Tax Reform Act of 1986 Tax Reform Act of
1997 ERISA FMLA Economic Recovery Tax ActQuestion 29 The job evaluation system that
results in a number of job grades is called job ranking. the classification system. the point
system. the factor comparison method. job analysis.Question 30 Which mandated type of
insurance covers individuals who suffer a job-related illness or accident? Unemployment
insurance Social security Workers’ compensation Health insurance Accidental death and
dismemberment insurance