This document defines and discusses bureaucracy. It begins by defining bureaucracy as a body of nonelected government officials or an administrative policy-making group. It notes bureaucracies have a hierarchical structure and specific responsibilities. The term "bureaucracy" originated from the French words "bureau" meaning office and "kratos" meaning rule. Key characteristics of bureaucracies include specialization, hierarchy, rules, technical competence, being impersonal, and formal written communication. The document discusses advantages like standardization, expertise, accountability and coordination, and problems like size and coordination challenges. It concludes by outlining the main functions of bureaucracies as implementation, regulation, and administration.