BULK SMS: A BUSINESS ANALYSISPRESENTED BY:PRASHANT SAXENA
INDIAN MARKET OPPORTUNITYPerceived Value - Perceived value of a VAS depends on perceived rather than the actual utility to the end user: BRAND ASSOCIATIONSPractical Value - Practical value is completely based on tangible benefits derived from the service: REVENUE SHARINGSource - MobilePundit, IMRB, Isuppli
BULKSMS APPLICATION AREAS
Internet PortalPayment FacilitatorEnterpriseContent DeveloperApplication Service ProviderMobile AdvertisingBuyersMobile PortalContent DeveloperContent ProviderContent AggregatorWholesale SMS Value NetworkTerminal VendorNetwork VendorGateway ProviderMobile Network OperatorService ProviderMobile Virtual Network OperatorSellers
BULK SMS CONSUMER DRIVERS
Message Success Factors:ContentPersonalizationConsumer ControlSuccess Measure:Consumer AttentionConsumer BehaviorCost RatiosBULK SMS CRITICAL SUCCESS FACTORSMedia Success Factors:Device TechnologyTransmission Process Product FitMedia CostEFFECTIVE SMS MARKETING MODEL
INDIAN MARKET CHALLENGES
CONSUMER BEHAVIOR PERSPECTIVE
BEHAVIOR BELIEFSATTITUTDE TOWARDS FOR BEHAVIORNORMATIVEBELIEF SUBJECTIVE NORMINTENTIONBEHAVIORCONSUMER BEHAVIOR FOR BULK SMSCONTROLBELIEFSPERCEIVEDBEHAVIORALCONTROLACTUAL BEHAVIORALCONTROL
CONSUMER BEHAVIOR FOR BULK SMSTOTAL BEHAVIORAL ATTITUDE –SUM OF PRODUCT OF STREGTH FACTORS & PROBABILTY OF OCCURANCE(3*0.8) + (-5*0.9) + (-4*0.6) + (2*0.8) + (4*0.9) + (-3*0.6) = -1.1 (Slightly Negative)Source: Theory of Planned Behavior, ICEK AIZENScale Used: -5 to +5 Likert Unit
CONSUMER BEHAVIOR FOR BULK SMSTOTAL SUBJECTIVE NORM –SUM OF PRODUCT OF STREGTH FACTORS & PROBABILTY OF OCCURANCE(4*0.7) + (-2*0.9) + (3*0.5) + (3*0.3) = 3.4 (Moderately Positive)Source: Theory of Planned Behavior, ICEK AIZENScale Used: -5 to +5 Likert Unit
CONSUMER PREFERENCE FACTORS
CONSUMER PREFERENCE SCENARIOS
MARKET PLAYERS
Visionary LeadershipCorporate Memberships, SMS Surveys, User Generated Product Ideas, etcPhoneLinx Communications, Solix Technologies, Innova Health Systems Ltd, Netstart Technologies & Eastern Michigan UniversityFuturistic ProspectsINDYAROCKS  Core Values & ConceptsK-Capital, Hyderabad 10k Marathon, TiE-ISB Connect, Online short film festival and VLSI International ConferenceCustomer- Driven ExcellenceSocial Money – SMS & Video No  SPAMMING“Friends Network" onlyHighly Targeted & Profile BasedValuing Partners
SENDING SMS or UPLOADS – 10 PBULK SMS PORTALSMS OR VIDEO SERVICESRECEIVING SMS or VIEWS – 10 PREVENUE SHARING PER SMSINDYAROCKS  SOCIAL MONEYTELECOM PROVIDERADVERTISER“40% ACTIVE SMS USERSPAID BLOGS5 – 10 sec & 40 Characters Ads2 Million Users & 28 min average time spend” – KALYAN MANYAM
Social Money Introduction – 20 Sept, 2007User Revenue sharing program for Fropper?SOCIAL MONEY IMPACT
MyToday - SNAPSHOTS
Subscription DetailsUpdates
Mass & Targeted AdvertisingInvited Advertising
MyToday - SNAPSHOTS
SMSGUPSHUP - ORIGINS
SMSGUPSHUP UPDATES
SMSGUPSHUP - MISSOUTS
PEOPLE GROUP – BULK SMS SUGGESTIONS
MessageConsumer AttentionConsumer AttitudesContentPersonalizationConsumer  ControlConsumer IntentionPerceivedMediaUsefulnessEase of UseConsumer BehaviorDevice TechnologyTransmission ProcessProduct FitMedia Cost SMS ADVERTISING MODELPeer InfluenceTHE CORPORATE BULKSMS ADVERTSING MODEL – A PERSPECTIVE
 SMS ADVERTISING MODEL – MESSAGE CONTENTSource: P. Barwise, C. Strong, Permission-based mobile advertising, Journal of Interactive Marketing
 SMS ADVERTISING MODEL – MESSAGE PERSONALIZATIONSource: R.T. Watson, et al., Electronic Commerce: The Strategic Perspective, Dryden, Fort Worth, TX, 2000.
 SMS ADVERTISING MODEL – CONSUMER CONTROLSource: CNN, New Switching Rules May Trash Millions of Cell Phones, Cable Network News (October 31), 2003.
 SMS ADVERTISING MODEL – DEVICE TECHNOLOGYSource: H.M. Yunos, J.Z. Gao, S. Shim, Wireless advertising challenges and opportunities,
 SMS ADVERTISING MODEL – DEVICE TECHNOLOGYSource: F. Newell, K.N. Lemon, Wireless Rules – New Marketing  Strategies for CRM
 SMS ADVERTISING MODEL – PRODUCT FITSource: P. Barwise, C. Strong, Permission-based mobile advertising, Journal of Interactive Marketing
 SMS ADVERTISING MODEL – PRODUCT FIT*Source: Windwire, First-to-Wireless: Capabilities and Benefits of Wireless Marketing and Advertising Based on the First National Mobile Marketing Trial, 2000.
 SMS ADVERTISING MODEL – CONSUMER BEHAVIOR*Source: Windwire, First-to-Wireless: Capabilities and Benefits of Wireless Marketing and Advertising Based on the First National Mobile Marketing Trial, 2000.
Health:e.g. Honey with milk is a good combination for health & vigour. Have one glass of milk with one spoon of honey daily!Spirituality:e.g. Guru FatehPyaareo, SannuApneDostan - Rishteydara De Number SMS Karo Te Ohna Nu Vi SikhNetworkDaHissaBanao               .News:e.g. Pakistan confirms delay in election,US diplomat killed in Sudan,80 revellers molest 2 girls on New Year in Mumbai .Finance:e.g. TAXALERTS: 5TH JANUARY 2008 IS DUE DATE FOR SERVICE TAX PAYMENT FOR MONTH / QUARTER ENDING DEC 07.Music:e.g. On January 17, 1996, Pink Floyd was inducted into the Rock and Roll Hall of Fame by The Smashing Pumpkins frontman Billy Corgan..Gaming:e.g. Get ready for ursemifinals today @ 5.30 ,chkurscedule in www.onlineleague.net ,team rakion .SMSGUPSHUP CORPORATE ANGLEParty:e.g. Begin ur new years(2008) party season from TONITE @*premium hotel in juhu*.til3am..finally a place widmuzik u like.. dhaval 98xxxxxxxxSports:e.g. Villa scored a late winner against Spurs & moved to 5th position. Today's Matches: BBurn-Sund, Bolt-Derb, Liv-Wigan, Newc-ManCEducation:e.g. Revision Session for E4C 2006-08 Batch (II nd Yr) on Jan 02, 2008 will be on Functions, Limits and Continuity by Chide Sir..
THANK YOU

Bulk SMS Market in India

  • 1.
    BULK SMS: ABUSINESS ANALYSISPRESENTED BY:PRASHANT SAXENA
  • 2.
    INDIAN MARKET OPPORTUNITYPerceivedValue - Perceived value of a VAS depends on perceived rather than the actual utility to the end user: BRAND ASSOCIATIONSPractical Value - Practical value is completely based on tangible benefits derived from the service: REVENUE SHARINGSource - MobilePundit, IMRB, Isuppli
  • 3.
  • 4.
    Internet PortalPayment FacilitatorEnterpriseContentDeveloperApplication Service ProviderMobile AdvertisingBuyersMobile PortalContent DeveloperContent ProviderContent AggregatorWholesale SMS Value NetworkTerminal VendorNetwork VendorGateway ProviderMobile Network OperatorService ProviderMobile Virtual Network OperatorSellers
  • 5.
  • 6.
    Message Success Factors:ContentPersonalizationConsumerControlSuccess Measure:Consumer AttentionConsumer BehaviorCost RatiosBULK SMS CRITICAL SUCCESS FACTORSMedia Success Factors:Device TechnologyTransmission Process Product FitMedia CostEFFECTIVE SMS MARKETING MODEL
  • 7.
  • 8.
  • 9.
    BEHAVIOR BELIEFSATTITUTDE TOWARDSFOR BEHAVIORNORMATIVEBELIEF SUBJECTIVE NORMINTENTIONBEHAVIORCONSUMER BEHAVIOR FOR BULK SMSCONTROLBELIEFSPERCEIVEDBEHAVIORALCONTROLACTUAL BEHAVIORALCONTROL
  • 10.
    CONSUMER BEHAVIOR FORBULK SMSTOTAL BEHAVIORAL ATTITUDE –SUM OF PRODUCT OF STREGTH FACTORS & PROBABILTY OF OCCURANCE(3*0.8) + (-5*0.9) + (-4*0.6) + (2*0.8) + (4*0.9) + (-3*0.6) = -1.1 (Slightly Negative)Source: Theory of Planned Behavior, ICEK AIZENScale Used: -5 to +5 Likert Unit
  • 11.
    CONSUMER BEHAVIOR FORBULK SMSTOTAL SUBJECTIVE NORM –SUM OF PRODUCT OF STREGTH FACTORS & PROBABILTY OF OCCURANCE(4*0.7) + (-2*0.9) + (3*0.5) + (3*0.3) = 3.4 (Moderately Positive)Source: Theory of Planned Behavior, ICEK AIZENScale Used: -5 to +5 Likert Unit
  • 12.
  • 13.
  • 14.
  • 15.
    Visionary LeadershipCorporate Memberships,SMS Surveys, User Generated Product Ideas, etcPhoneLinx Communications, Solix Technologies, Innova Health Systems Ltd, Netstart Technologies & Eastern Michigan UniversityFuturistic ProspectsINDYAROCKS Core Values & ConceptsK-Capital, Hyderabad 10k Marathon, TiE-ISB Connect, Online short film festival and VLSI International ConferenceCustomer- Driven ExcellenceSocial Money – SMS & Video No SPAMMING“Friends Network" onlyHighly Targeted & Profile BasedValuing Partners
  • 16.
    SENDING SMS orUPLOADS – 10 PBULK SMS PORTALSMS OR VIDEO SERVICESRECEIVING SMS or VIEWS – 10 PREVENUE SHARING PER SMSINDYAROCKS SOCIAL MONEYTELECOM PROVIDERADVERTISER“40% ACTIVE SMS USERSPAID BLOGS5 – 10 sec & 40 Characters Ads2 Million Users & 28 min average time spend” – KALYAN MANYAM
  • 17.
    Social Money Introduction– 20 Sept, 2007User Revenue sharing program for Fropper?SOCIAL MONEY IMPACT
  • 18.
  • 19.
  • 20.
    Mass & TargetedAdvertisingInvited Advertising
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
    PEOPLE GROUP –BULK SMS SUGGESTIONS
  • 26.
    MessageConsumer AttentionConsumer AttitudesContentPersonalizationConsumer ControlConsumer IntentionPerceivedMediaUsefulnessEase of UseConsumer BehaviorDevice TechnologyTransmission ProcessProduct FitMedia Cost SMS ADVERTISING MODELPeer InfluenceTHE CORPORATE BULKSMS ADVERTSING MODEL – A PERSPECTIVE
  • 27.
    SMS ADVERTISINGMODEL – MESSAGE CONTENTSource: P. Barwise, C. Strong, Permission-based mobile advertising, Journal of Interactive Marketing
  • 28.
    SMS ADVERTISINGMODEL – MESSAGE PERSONALIZATIONSource: R.T. Watson, et al., Electronic Commerce: The Strategic Perspective, Dryden, Fort Worth, TX, 2000.
  • 29.
    SMS ADVERTISINGMODEL – CONSUMER CONTROLSource: CNN, New Switching Rules May Trash Millions of Cell Phones, Cable Network News (October 31), 2003.
  • 30.
    SMS ADVERTISINGMODEL – DEVICE TECHNOLOGYSource: H.M. Yunos, J.Z. Gao, S. Shim, Wireless advertising challenges and opportunities,
  • 31.
    SMS ADVERTISINGMODEL – DEVICE TECHNOLOGYSource: F. Newell, K.N. Lemon, Wireless Rules – New Marketing Strategies for CRM
  • 32.
    SMS ADVERTISINGMODEL – PRODUCT FITSource: P. Barwise, C. Strong, Permission-based mobile advertising, Journal of Interactive Marketing
  • 33.
    SMS ADVERTISINGMODEL – PRODUCT FIT*Source: Windwire, First-to-Wireless: Capabilities and Benefits of Wireless Marketing and Advertising Based on the First National Mobile Marketing Trial, 2000.
  • 34.
    SMS ADVERTISINGMODEL – CONSUMER BEHAVIOR*Source: Windwire, First-to-Wireless: Capabilities and Benefits of Wireless Marketing and Advertising Based on the First National Mobile Marketing Trial, 2000.
  • 35.
    Health:e.g. Honey withmilk is a good combination for health & vigour. Have one glass of milk with one spoon of honey daily!Spirituality:e.g. Guru FatehPyaareo, SannuApneDostan - Rishteydara De Number SMS Karo Te Ohna Nu Vi SikhNetworkDaHissaBanao .News:e.g. Pakistan confirms delay in election,US diplomat killed in Sudan,80 revellers molest 2 girls on New Year in Mumbai .Finance:e.g. TAXALERTS: 5TH JANUARY 2008 IS DUE DATE FOR SERVICE TAX PAYMENT FOR MONTH / QUARTER ENDING DEC 07.Music:e.g. On January 17, 1996, Pink Floyd was inducted into the Rock and Roll Hall of Fame by The Smashing Pumpkins frontman Billy Corgan..Gaming:e.g. Get ready for ursemifinals today @ 5.30 ,chkurscedule in www.onlineleague.net ,team rakion .SMSGUPSHUP CORPORATE ANGLEParty:e.g. Begin ur new years(2008) party season from TONITE @*premium hotel in juhu*.til3am..finally a place widmuzik u like.. dhaval 98xxxxxxxxSports:e.g. Villa scored a late winner against Spurs & moved to 5th position. Today's Matches: BBurn-Sund, Bolt-Derb, Liv-Wigan, Newc-ManCEducation:e.g. Revision Session for E4C 2006-08 Batch (II nd Yr) on Jan 02, 2008 will be on Functions, Limits and Continuity by Chide Sir..
  • 36.