10. "An organization's ability to
learn, and translate that learning
into action rapidly, is the ultimate
competitive advantage."
Jack Welch
CEO 1981-2001
General Electric
18. "Drive out fear, so that everyone may work effectively for the company." W. Edwards Deming
Fear
cc: stuant63 - https://www.flickr.com/photos/68134711@N00
20. Performance mgmt
• 90% of appraisal systems were not
successful
• Only 5% of H.R. professionals were
"very satisfied" with their systems
• 48% of those who had reviews called
them “second-guessing sessions”
George Carlin: “Most people work just hard enough not to get fired and get paid just enough money not to quit."
Survey results from Gallup "Worldwide, 13% of Employees Are Engaged at Work" by Steve Crabtree (Oct 8, 2013)
Source: http://www.gallup.com/poll/165269/worldwide-employees-engaged-work.aspx
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APQC 2015 KNOWLEDGE MANAGEMENT PRIORITIES
35% of respondents said their KM program is effectively achieving goals.
Between December 2014 and January 2015,
524 people participated in APQC’s 2015
Knowledge Management Priorities survey
Source: https://community.getklever.com/posts/1000332-2015-knowledge-management-priorities
Managers spend up to two hours a day searching for information, and more than 50 percent of the information they obtain has no value to them.
Nearly three out of five respondents (59 percent) said that as a consequence of poor information distribution, they miss information that might be valuable to their jobs almost every day because it exists somewhere else in the company and they just can not find it. In addition, 42 percent of respondents said they accidentally use the wrong information at least once a week,
https://newsroom.accenture.com/subjects/technology/managers-say-majority-information-obtained-for-their-work-is-useless-accenture-survey-finds.htm
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28% of work week from Report| McKinsey Global Institute: The social economy: Unlocking value and productivity through social technologies
July 2012 | byMichael Chui, James Manyika, Jacques Bughin, Richard Dobbs, Charles Roxburgh, Hugo Sarrazin, Geoffrey Sands and Magdalena Westergren
http://www.mckinsey.com/insights/high_tech_telecoms_internet/the_social_economy
"Office workers are interrupted—or self-interrupt—roughly every three minutes, academic studies have found, with numerous distractions coming in both digital and human forms. Once thrown off track, it can take some 23 minutes for a worker to return to the original task, says Gloria Mark, a professor of informatics at the University of California, Irvine, who studies digital distraction."
Source: Wall Street Journl "Workplace Distractions: Here's Why You Won't Finish This Article" By RACHEL EMMA SILVERMAN Updated Dec. 11, 2012
http://www.wsj.com/news/articles/SB10001424127887324339204578173252223022388?mg=reno64-wsj&url=http%3A%2F%2Fonline.wsj.com%2Farticle%2FSB10001424127887324339204578173252223022388.html
Transforming collaboration with social tools; in Technology Forecast; 2011 Issue 3.
Source:
https://www.pwc.com/us/en/technology-forecast/2011/issue3/assets/transforming-collaboration-with-social-tools.pdf
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Kanban explained in 60s https://youtu.be/ueVXZUaWhYw?t=20s