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Managing knowledge work KMWorld 2015

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How to manage knowledge work using visual management technique - kanban

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Managing knowledge work KMWorld 2015

  1. 1. Managing knowledge work Gordon Vala-Webb Gordon “at” BuildingSmarterOrganizations.com cc: vancouverfilmschool - https://www.flickr.com/photos/38174668@N05
  2. 2. Agenda • Introductions • Context: smarter organizations • What is the problem? • How kanban works • Projects • Processes • Wrap up
  3. 3. Who are we? Introductions cc: porschelinn - https://www.flickr.com/photos/54144062@N03
  4. 4. Introductions • Name • Role • Organization • Location • KM years
  5. 5. Problem? cc: Celestine Chua - https://www.flickr.com/photos/69065182@N00
  6. 6. Building Smarter Organizations cc: kmakice - https://www.flickr.com/photos/8330434@N05
  7. 7. Make the work visible cc: marianbeck - https://www.flickr.com/photos/89253915@N07
  8. 8. Work = dark matter
  9. 9. Black book and email How we organize ourselves and others cc: caruba - https://www.flickr.com/photos/71005308@N00
  10. 10. Why email is broken cc: Scorpions and Centaurs - https://www.flickr.com/photos/62736719@N00
  11. 11. Everyone uses it but . . . • Hyper-siloed (no access for non-recipients) • Overwhelming volume –No categorization –Little context • Discussions are really hard to read • Interrupts constantly (usually unnecessarily) • Multiple copies multiply quickly –Now everyone has to file / organize –Duplicates proliferate
  12. 12. Visual mgmtcc: o.tacke - https://www.flickr.com/photos/89882948@N05
  13. 13. Processcc: rbrwr - https://www.flickr.com/photos/38411862@N00
  14. 14. Kanban secretscc: blentley - https://www.flickr.com/photos/8675898@N03
  15. 15. Set limits to work in progress WIP Limits cc: Phil's 1stPix - https://www.flickr.com/photos/44034115@N08
  16. 16. Not multi-tasking but switch-tasking Distractions cc: e_monk - https://www.flickr.com/photos/10676369@N07
  17. 17. See them, fix them Bottlenecks cc: Phil's 1stPix - https://www.flickr.com/photos/44034115@N08
  18. 18. BOTTLENECKS http://upload.wikimedia.org/wikipedia/commons/thumb/a/a1/Bottleneck.svg/ 451px-Bottleneck.svg.png
  19. 19. . . . not push Pull cc: Redrock Junction - https://www.flickr.com/photos/81608541@N08
  20. 20. Flexibility Start from where people are cc: wsilver - https://www.flickr.com/photos/24949967@N08
  21. 21. Policies Clear lines cc: tanakawho - https://www.flickr.com/photos/28481088@N00
  22. 22. Make the board the centre cc: Daniela Hartmann (alles-schlumpf) - https://www.flickr.com/photos/29487767@N02
  23. 23. Adapt the board
  24. 24. Keep it simple KISS cc: jurvetson - https://www.flickr.com/photos/44124348109@N01
  25. 25. Example – Content publishing http://blog.mention.com/7-basic-tools-for-media-content/
  26. 26. Example – RFP response
  27. 27. Example – Project
  28. 28. Source: https://trello.com/b/N4CDrrz8/project-pipeline Example – Project pipeline
  29. 29. Making the change? Steath shaping cc: MTSOfan - https://www.flickr.com/photos/8628862@N05
  30. 30. Questions? Gordon "at" BuildingSmarterOrganizations.com cc: kaddisudhi - https://www.flickr.com/photos/68808592@N00

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