The document discusses building organizations that can scale. It emphasizes starting with a solid foundation by defining the organization's mission, vision, principles, practices, leadership, and metrics. It recommends adding experienced managers, autonomy, initiative, process, ownership, and relationships while removing politics, toxicity, negativity, and "not my job" attitudes. It advises worrying about issues like technology sprawl, speed, and churn but not worrying as much about duplication, culture fits, or structure. The document concludes by stressing the importance of documentation, review, continuous improvement, training, and rewarding exemplary culture.

1. BUILDING ORGANIZATIONS THAT SCALE
@ JASONCWARNER / JASONCWARNER @ GMAIL.COM
VP ENGINEERING, HEROKU/SALESFORCE

2. WHAT WE DON'T MEAN BY
"SCALE"

3. WHAT WE DO MEAN BY
"SCALE"

5. POETS AND
LIBRARIANS

6. THE SPECTRUM OF SCALE

7. TODAY WE ARE
POETS!

8. BEFORE WE GO TO FAR...
THE CULTURE SLIDE

9. IT ALL STARTS WITH A SOLID
BASE

10. START WITH THE BASE
> Mission & Vision
> Principles & Practices
> Leadership
> Authenticity
> Measurables

11. START WITH THE BASE
> Mission & Vision
> Principles & Practices
> Leadership
> Authenticity
> Measurables

12. START WITH THE BASE
> Mission & Vision
> Principles & Practices
> Leadership
> Authenticity
> Measurables

13. START WITH THE BASE
> Mission & Vision
> Principles & Practices
> Leadership
> Authenticity
> Measurables

14. START WITH THE BASE
> Mission & Vision
> Principles & Practices
> Leadership
> Authenticity
> Measurables

15. START WITH THE BASE
> Mission & Vision
> Principles & Practices
> Leadership
> Authenticity
> Measurables

17. THINGS TO ADD
THINGS TO REMOVE
THINGS TO WORRY ABOUT
THINGS TO IGNORE

18. ADD SOME
> Experienced Managers
> Autonomy & Accountability
> Highly Initiated Individuals
> Just Enough Process
> Ownership
> Disagree & Commit
> Relationships
> Positivity

19. REMOVE ALL
> Politics
> Zero Sum Games
> Wrong Pronouns
> Squeaky Wheels
> "DID MY JOB/NOT MY JOB"
> Consensus
> Negativity

20. DON'T WORRY ABOUT
> Duplication of Tooling
> "Culture fits"
> 100% alignment
> The perfect org structure
> Getting everything right

21. DO WORRY ABOUT
> Too many programming languages/frameworks
> Toxic/negative attitudes
> Political agendas
> Internal competition as survial mechanism
> Being too slow
> employee churn
> morale
> output
> Market reputation

22. FINISH IT WITH
> Writing everthing down
> Systematic review, refresh as needed
> Iterating up and to the right
> Leadership/management training
> Reward the examples of your culture

24. Great minds discus ideas; average minds
discuss events; small minds discuss
people
— Eleanor Roosevelt

25. The culture of any organization is
shaped by the worst behavior the
leader is willing to tolerate
— Gruenter and Whitaker

35. BUILDING ORGANIZATIONS THAT SCALE
@ JASONCWARNER / JASONCWARNER @ GMAIL.COM
VP ENGINEERING, HEROKU/SALESFORCE