This document provides an overview of IBM Bluemix Mobile Services for building omnichannel applications. It discusses IBM Bluemix services for App ID, Push Notifications, and Mobile Analytics that simplify adding authentication, push notifications, and analytics to apps. The document also includes an agenda, demo, and resources section for learning more about IBM Bluemix Mobile Services.

1. © 2017 IBM Corporation
IBM Mobile
Building Omnichannel Applications
using IBM Bluemix
Srinivasan Nanduri
Architect, IBM Mobile

2. © 2017 IBM Corporation2
IBM Mobile
Please note
IBM’s statements regarding its plans, directions, and intent are subject to change or
withdrawal without notice at IBM’s sole discretion.
Information regarding potential future products is intended to outline our general product
direction and it should not be relied on in making a purchasing decision.
The information mentioned regarding potential future products is not a commitment, promise,
or legal obligation to deliver any material, code or functionality. Information about potential
future products may not be incorporated into any contract. The development, release, and
timing of any future features or functionality described for our products remains at our sole
discretion.
Performance is based on measurements and projections using standard IBM benchmarks
in a controlled environment. The actual throughput or performance that any user will
experience will vary depending upon many factors, including considerations such as the
amount of multiprogramming in the user’s job stream, the I/O configuration, the storage
configuration, and the workload processed. Therefore, no assurance can be given that an
individual user will achieve results similar to those stated here.

3. © 2017 IBM Corporation3
IBM Mobile
Agenda
§ Prerequisites: IBM Bluemix account, a beginner
§ An overview: Mobile / Omnichannel service offerings in IBM Bluemix
§ Demo
§ How to?
§ Resources

4. © 2017 IBM Corporation4
IBM Mobile
IBM Bluemix Mobile Services
simplifying Ominchannel app development

5. © 2017 IBM Corporation5
IBM Mobile
Helps developers to easily add
authentication to their web and mobile
apps with few lines of code, and secure
their cloud-native applications & services
on Bluemix.
App ID also helps manage user specific
data that developers can use to build
personalized app experiences.
5
IBM Bluemix Mobile Services - App ID
Prebuilt functionality for social log-in
Get a sign-in flow working in
minutes
Protect your backend
resources
Deliver tailored experiences for
your users using Profiles
SDK-s and REST API-s
Quickly on-board

6. © 2017 IBM Corporation6
IBM Mobile
6
IBM Bluemix Mobile Services – Push Notifications
Controlled reach, segment users
Device and Subscription handling
Management dashboard to
configure, send notifications
Monitor the performance of
your messages
SDK-s and REST API-s
IBM Bluemix OpenWhisk ready
A completely managed, cross platform &
highly scalable push notification delivery
service with controlled reach
Helps developers to easily add Push
Notification ability to their web and
mobile apps with few lines of code.

7. © 2017 IBM Corporation7
IBM Mobile
7
IBM Bluemix Mobile Services – Mobile Analytics
Visibility of information collected from
client devices
Aggregation & presentation of
collected information
Visibility to understand why a
mobile app crashed
Receive Alert notifications for
event threshold breaches
SDK-s and REST API-s
Quickly on-board
Gain insight into how your mobile app is
performing and how it is being used. Monitor
performance and usage, quickly identify
trends and anomalies, drill down to resolve
issues and trigger alerts when key metrics
cross critical thresholds.

8. © 2017 IBM Corporation8
IBM Mobile
Demo

9. © 2017 IBM Corporation9
IBM Mobile
- Bluemix documentation
- Videos
- Omnichannel Lab app
Resources

10. © 2017 IBM Corporation10
IBM Mobile
Thank you