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Developing Digital Communities
Introduction
Geoff Main
Head Berry, Passionberry Marketing
Chief Marketing Officer, Nabo
geoff@passionberrymarketing.com
geoff@nabo.com.au
Boutique Marketing Agency
Australia’s #1 Social Network for
Neighbourhoods
Principles
Community is a shared purpose,
owned by others
Community is a shared purpose,
owned by others
Digital communities,
thrive in real life
Know the Segment Lifecycle
- Customise your Marketing
Best Lifecycle chart
Lifecycle Marketing
Small Cell Virus Activity
Diffusion of Innovation Theory +
Mavens, Connectors & Salespeople
Segments:
Cricket Passionates
Older Purists
Cricket Players
Local Multicultural Fans
Sports Fans/Players
Young Eventers
Overseas Fans
Children/Teens
Sporty Families
Example: Cricket World Cup Segments
You are the conductor of the orchestra
You are the conductor of the
Orchestra
Focus on building
a community of 1000
Growing
Nabo communities
through engagement
and Gasoline
Hyper-local. Engaged. Community-focused. Action-oriented
Over 360,000 households,
Australia’s largest social network for neighbourhoods;
Enables local residents, businesses & community organisations to
easily connect with each other online.
Requires real world addresses – making it safer for neighbours to
connect & share local news, events & recommendations.
Nabo is about making things happen in the real world,
The social network for neighbourhoods
Developing the Nabo Community
More Messages, Better Content
Partner with similar communities
Target Marketing on Key Locations
Incentivised User Generated Content
Take a Theme and localise it
Developing the Nabo Community
Bigger Partnerships
Empower Members
Incentivise your members
Link your activities to your purpose –
consistency
Personalise + WIIFM + Emotion
Challenges in the Next 2 years
Suburb Leads & Community Managers
Automated, Personalised Campaigns
Government & Councils
Safe Platform
Still testing Suburb Lifecycle campaigns
Orchestrating our Community
“ Never doubt that a small group
of thoughtful committed
citizens can change the world.
It’s the only thing that ever has.”
Margaret Mead
GEOFF MAIN
Director, Passionberry Marketing
Chief Marketing Officer, Nabo
geoff@passionberrymarketing.com
geoff@nabo.com.au
Developing Digital Communities

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Building communities - Passionberry Marketing - Sept 2018

  • 2. Introduction Geoff Main Head Berry, Passionberry Marketing Chief Marketing Officer, Nabo geoff@passionberrymarketing.com geoff@nabo.com.au Boutique Marketing Agency Australia’s #1 Social Network for Neighbourhoods
  • 4. Community is a shared purpose, owned by others Community is a shared purpose, owned by others
  • 6.
  • 7. Know the Segment Lifecycle - Customise your Marketing
  • 9. Small Cell Virus Activity Diffusion of Innovation Theory + Mavens, Connectors & Salespeople
  • 10. Segments: Cricket Passionates Older Purists Cricket Players Local Multicultural Fans Sports Fans/Players Young Eventers Overseas Fans Children/Teens Sporty Families Example: Cricket World Cup Segments
  • 11. You are the conductor of the orchestra You are the conductor of the Orchestra
  • 12. Focus on building a community of 1000
  • 13.
  • 15. Hyper-local. Engaged. Community-focused. Action-oriented Over 360,000 households, Australia’s largest social network for neighbourhoods; Enables local residents, businesses & community organisations to easily connect with each other online. Requires real world addresses – making it safer for neighbours to connect & share local news, events & recommendations. Nabo is about making things happen in the real world, The social network for neighbourhoods
  • 16. Developing the Nabo Community More Messages, Better Content Partner with similar communities Target Marketing on Key Locations Incentivised User Generated Content Take a Theme and localise it
  • 17. Developing the Nabo Community Bigger Partnerships Empower Members Incentivise your members Link your activities to your purpose – consistency Personalise + WIIFM + Emotion
  • 18. Challenges in the Next 2 years Suburb Leads & Community Managers Automated, Personalised Campaigns Government & Councils Safe Platform Still testing Suburb Lifecycle campaigns Orchestrating our Community
  • 19. “ Never doubt that a small group of thoughtful committed citizens can change the world. It’s the only thing that ever has.” Margaret Mead
  • 20. GEOFF MAIN Director, Passionberry Marketing Chief Marketing Officer, Nabo geoff@passionberrymarketing.com geoff@nabo.com.au Developing Digital Communities