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JISC CETIS 2013 Conference: Analytics and Institutional Capabilities




Building Analytics
Capability @open.edu
Simon Buckingham Shum
Professor of Learning Informatics
Knowledge Media Institute, The Open University, UK
http://simon.buckinghamshum.net
@sbskmi
bit.ly/OULAprof	
  
Same	
  outcomes,	
    	
  
        but	
  higher	
  scores?	
  
                           	
  
           Learning	
  Analy=cs	
  as	
  
                                        	
  
         Evolu&onary	
  Technology.          	
  
Same	
  training	
  +	
  educa=onal	
  paradigms  	
  
                           	
  
                    •	
  more	
  engaging  	
  
                    •	
  beBer	
  assessed   	
  
                 •	
  beBer	
  outcomes           	
  
3	
  
               •	
  deliverable	
  at	
  scale	
  
Learning	
  dynamics	
  we	
  
                            	
  
couldn’t	
  assess	
  before?	
  
                           	
  
         Learning	
  Analy=cs	
  as	
  	
  
    Revolu&onary	
  Technology.             	
  
   A	
  vehicle	
  for	
  paradigm	
  shiF?      	
  
                           	
  
    •	
  interpersonal	
  learning	
  networks                  	
  
      •	
  quality	
  of	
  discourse	
  +	
  wri=ng	
     	
  
         •	
  lifelong	
  learning	
  disposi=ons       	
  
          •	
  problem	
  solving	
  strategies    	
  
                   •	
  lifewide	
  learning  	
  
open.edu
BI perspective

                 5
OU	
  data	
  warehouse	
  (in	
  progress)	
  

           IT corral key
institutional data in the                            IT provide data
     central warehouse      1                   2    dictionary




                                                           IT provide data
Business data
users propose       5             Data	
             3     marts and cubes
        action                  Warehouse	
                for commonly used
                                                           data sets

   “Data Wranglers”
      assist staff in
   understanding BI                  4                           OU Analytics
                                                                    Board
                     Explore the challenge/issue/problem/
                 opportunity/question using SAS/preferred tool
open.edu
   VLE
perspective
              7
VLE	
  Analy;cs	
  @	
  the	
  OU	
  
                  Virtual	
  
                 Learning	
  
               Environment	
                                    Data	
  
                                                              Warehouse	
  




   Usage	
  sta;s;cs	
  at	
  system,	
  faculty	
  and	
           ‘Par;cipa;on	
  Tracking’	
  func;on	
  to	
  track	
  
     module	
  level	
  –	
  general	
  paCerns	
                 individual	
  students’	
  interac;on	
  with	
  specific	
  
                                                                             online	
  learning	
  ac;vi;es	
  
                                                                                                       In	
  pilot	
  2012/13	
  
VLE	
  Analy;cs	
  @	
  the	
  OU	
  
                  Virtual	
  
                 Learning	
  
               Environment	
                                    Data	
  
                                                              Warehouse	
  




   Usage	
  sta;s;cs	
  at	
  system,	
  faculty	
  and	
           ‘Par;cipa;on	
  Tracking’	
  func;on	
  to	
  track	
  
     module	
  level	
  –	
  general	
  paCerns	
                 individual	
  students’	
  interac;on	
  with	
  specific	
  
                                                                             online	
  learning	
  ac;vi;es	
  
                                                                                                       In	
  pilot	
  2012/13	
  
VLE	
  Analy;cs	
  @	
  the	
  OU	
  
                  Virtual	
  
                 Learning	
  
               Environment	
                                    Data	
  
                                                              Warehouse	
  




   Usage	
  sta;s;cs	
  at	
  system,	
  faculty	
  and	
           ‘Par;cipa;on	
  Tracking’	
  func;on	
  to	
  track	
  
     module	
  level	
  –	
  general	
  paCerns	
                 individual	
  students’	
  interac;on	
  with	
  specific	
  
                                                                             online	
  learning	
  ac;vi;es	
  
                                                                                                       In	
  pilot	
  2012/13	
  
open.edu
predictive
modelling
             11
Predictive analytics
    Demo-­‐              VLE	
  
   graphics	
        interac=on	
  




                                             ?
 Registra=on	
         Library	
  
   PaBern	
          interac=on	
                How early can we predict
                                                 likelihood of dropout, formal
    CRM	
            OpenLearn	
                 withdrawal, failure?
   contact	
         interac=on	
  
                                                 Now exploring conventional
 Assignment	
       Futurelearn	
                statistics, machine learning
   grades	
         interac=on	
                 and growing datasets

  OU	
  track	
     Social	
  App	
  X	
         New fees regime may well
   record	
          interac=on	
                change student behaviour…
OU Analytics: Predictive modelling

§  Probability models help us to
    identify patterns of success that vary
    between:
     §  student groups / areas of
         curriculum / study methods                                     Best predictors of
§  Benefits                                                             future success:
                                                                        previous OU study
     §  provide a more robust comparison of                              data – quantity
         module pass rates                                                 and results
     §  support the institution in identifying
         aspects of good performance that
         can be shared, and aspects where
         improvement could be realised

OU Student Statistics & Surveys Team, Institute of Educational Technology                13
Improving student retention with
   predictive analytics



                                                4 predictive models:
                                                 final result (pass/fail)
             Demo-                               final numerical score
            graphics                             drop in the next TMA
                                                score of the next TMA
                   Previous
                    results


                            VLE
                           activity


A.L. Wolff and Z. Zdrahal (2012). Improving Retention by Identifying and Supporting “At-risk” Students. EDUCAUSE Review Online, July-
August 2012. http://www.educause.edu/ero/article/improving-retention-identifying-and-supporting-risk-students
open.edu
  Library
perspective
              15
Learning Analytics – the Library dimension

            Student achievement
                                                                                   Recommender services
                   Library use


                                                                              ‘Students who looked at this article also
                                                                                       looked at this article’
                                                                              ‘Students on your course are looking at
                                                                                          these articles’
                         Library Impact Data Project
                         – Huddersfield University




http://www.flickr.com/photos/davepattern/6928727645/sizes/o/in/photostream/
open.edu
 Research
perspective
              17
Visualizing	
  and	
  filtering	
  social	
  ;es	
  in	
  
  SocialLearn	
  by	
  topic	
  and	
  type	
  




Schreurs,	
  B.,	
  Teplovs,	
  C.,	
  Ferguson,	
  R.,	
  De	
  Laat,	
  M.	
  and	
  Buckingham	
  Shum,	
  S.,	
  Visualizing	
  Social	
  Learning	
  
Ties	
  by	
  Type	
  and	
  Topic:	
  Ra;onale	
  and	
  Concept	
  Demonstrator.	
  In:	
  Proc.	
  3rd	
  Interna6onal	
  Conference	
  on	
  
Learning	
  Analy6cs	
  &	
  Knowledge	
  (Leuven,	
  BE,	
  8-­‐12	
  April,	
  2013).	
  ACM	
  
hCps://dl.dropbox.com/u/15264330/papers/Schreurs-­‐etal-­‐LAK2013.pdf	
  
Discourse analytics on webinar textchat

                                           Given a 2.5 hour webinar, where in the
                                           live textchat were the most effective
                                           learning conversations?
    Sheffield, UK not as
    sunny as yesterday - still             Not at the start and end of a webinar, but                                       See you!
    warm
    Greetings from Hong
                                           if we zoom in on a peak…                                                         bye for now!
    Kong                                                                                                                    bye, and thank you
         80
    Morning from Wiltshire,                                                                                                 Bye all for now
    sunny here!
         60

         40

         20

          0
                 9:28
                 9:32




               10:13




                11:48


               12:00


               12:05
               12:04
                9:36
                9:40
                9:41
                9:46
                9:50
                9:53
                9:56
               10:00
               10:05
               10:07
               10:07
               10:09

               10:17
               10:23
               10:27
               10:31
               10:35
               10:40
               10:45
               10:52
               10:55
               11:04
               11:08
               11:11
               11:17
               11:20
               11:24
               11:26
               11:28
               11:31
               11:32
               11:35
               11:36
               11:38
               11:39
               11:41
               11:44
               11:46

               11:52
               11:54

               12:03
         -20

         -40
                                                                Average Exploratory
         -60
Ferguson, R., Wei, Z., He, Y. and Buckingham Shum, S., An Evaluation of Learning Analytics to Identify Exploratory Dialogue in Online Discussions.
In: Proc. 3rd International Conference on Learning Analytics & Knowledge (Leuven, BE, 8-12 April, 2013). ACM. http://oro.open.ac.uk/36664
Discourse analytics on webinar textchat



      Given a 2.5 hour
      webinar, where in
      the live textchat
      were the most
      effective learning
                                                                                                                                      Classified
      conversations?                                                                                                                      as
                                                                                                                                     “exploratory
                                                                                                                                        talk”

    100                                                                                                                                  (more
                                                                                                                                     substantive
      50                                                                                                                             for learning)
       0
             9:28




                                                                                                                                       “non-
            9:40
            9:50
           10:00
           10:07
           10:17
           10:31
           10:45
           11:04
           11:17
           11:26
           11:32
           11:38
           11:44
           11:52
           12:03




     -50                                                                                                                             exploratory
                         Averag
                                                                                                                                          ”
    -100


Ferguson, R., Wei, Z., He, Y. and Buckingham Shum, S., An Evaluation of Learning Analytics to Identify Exploratory Dialogue in Online Discussions.
In: Proc. 3rd International Conference on Learning Analytics & Knowledge (Leuven, BE, 8-12 April, 2013). ACM. http://oro.open.ac.uk/36664
Discourse analytics on webinar textchat
          Visualizing by individual user. The gradient of the threshold line is
            adjusted to every 5 posts in 6 classified as “Exploratory Talk”




Ferguson, R., Wei, Z., He, Y. and Buckingham Shum, S., An Evaluation of Learning Analytics to Identify Exploratory Dialogue in Online Discussions.
In: Proc. 3rd International Conference on Learning Analytics & Knowledge (Leuven, BE, 8-12 April, 2013). ACM. http://oro.open.ac.uk/36664
Analytics for “21st Century
   Competencies & Learning Dispositions”

                                                                                                             Different social
    Questioning and                                                                                        network patterns in
  challenging may load                                                                                      different contexts
  onto Critical Curiosity                                                                                    may load onto
                                                                                                                 Learning
                                                                                                              Relationships




                                                                                                         Repeated attempts to
                                                                                                          pass an online test
    Sharing relevant                                                                                        may load onto
  resources from other                                                                                        Resilience
   contexts may load
  onto Meaning Making


Buckingham Shum, S. and Deakin Crick, R. (2012). Learning Dispositions and Transferable Competencies: Pedagogy, Modelling and
Learning Analytics. Proc. 2nd Int. Conf. Learning Analytics & Knowledge. (29 Apr-2 May, Vancouver). Eprint: http://oro.open.ac.uk/32823
open.edu
coming
soon…
           23
On the horizon…
 MOOCs + Analytics…
                                                        Educ Research
                                                          at SCALE



                                                            Partnerships/
                                                               Collab
      What                                                   Research
      Data?           Biz Models
                       ‘vs’ Open             Ethics



http://people.kmi.open.ac.uk/sbs/2013/01/emerging-mooc-data-analytics-ecosystem
On the horizon…
Educational Data Scientists

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Building Analytics Capability @open.edu

  • 1. JISC CETIS 2013 Conference: Analytics and Institutional Capabilities Building Analytics Capability @open.edu Simon Buckingham Shum Professor of Learning Informatics Knowledge Media Institute, The Open University, UK http://simon.buckinghamshum.net @sbskmi
  • 3. Same  outcomes,     but  higher  scores?     Learning  Analy=cs  as     Evolu&onary  Technology.   Same  training  +  educa=onal  paradigms     •  more  engaging   •  beBer  assessed   •  beBer  outcomes   3   •  deliverable  at  scale  
  • 4. Learning  dynamics  we     couldn’t  assess  before?     Learning  Analy=cs  as     Revolu&onary  Technology.   A  vehicle  for  paradigm  shiF?     •  interpersonal  learning  networks   •  quality  of  discourse  +  wri=ng     •  lifelong  learning  disposi=ons   •  problem  solving  strategies   •  lifewide  learning  
  • 6. OU  data  warehouse  (in  progress)   IT corral key institutional data in the IT provide data central warehouse 1 2 dictionary IT provide data Business data users propose 5 Data   3 marts and cubes action Warehouse   for commonly used data sets “Data Wranglers” assist staff in understanding BI 4 OU Analytics Board Explore the challenge/issue/problem/ opportunity/question using SAS/preferred tool
  • 7. open.edu VLE perspective 7
  • 8. VLE  Analy;cs  @  the  OU   Virtual   Learning   Environment   Data   Warehouse   Usage  sta;s;cs  at  system,  faculty  and   ‘Par;cipa;on  Tracking’  func;on  to  track   module  level  –  general  paCerns   individual  students’  interac;on  with  specific   online  learning  ac;vi;es   In  pilot  2012/13  
  • 9. VLE  Analy;cs  @  the  OU   Virtual   Learning   Environment   Data   Warehouse   Usage  sta;s;cs  at  system,  faculty  and   ‘Par;cipa;on  Tracking’  func;on  to  track   module  level  –  general  paCerns   individual  students’  interac;on  with  specific   online  learning  ac;vi;es   In  pilot  2012/13  
  • 10. VLE  Analy;cs  @  the  OU   Virtual   Learning   Environment   Data   Warehouse   Usage  sta;s;cs  at  system,  faculty  and   ‘Par;cipa;on  Tracking’  func;on  to  track   module  level  –  general  paCerns   individual  students’  interac;on  with  specific   online  learning  ac;vi;es   In  pilot  2012/13  
  • 12. Predictive analytics Demo-­‐ VLE   graphics   interac=on   ? Registra=on   Library   PaBern   interac=on   How early can we predict likelihood of dropout, formal CRM   OpenLearn   withdrawal, failure? contact   interac=on   Now exploring conventional Assignment   Futurelearn   statistics, machine learning grades   interac=on   and growing datasets OU  track   Social  App  X   New fees regime may well record   interac=on   change student behaviour…
  • 13. OU Analytics: Predictive modelling §  Probability models help us to identify patterns of success that vary between: §  student groups / areas of curriculum / study methods Best predictors of §  Benefits future success: previous OU study §  provide a more robust comparison of data – quantity module pass rates and results §  support the institution in identifying aspects of good performance that can be shared, and aspects where improvement could be realised OU Student Statistics & Surveys Team, Institute of Educational Technology 13
  • 14. Improving student retention with predictive analytics 4 predictive models: final result (pass/fail) Demo- final numerical score graphics drop in the next TMA score of the next TMA Previous results VLE activity A.L. Wolff and Z. Zdrahal (2012). Improving Retention by Identifying and Supporting “At-risk” Students. EDUCAUSE Review Online, July- August 2012. http://www.educause.edu/ero/article/improving-retention-identifying-and-supporting-risk-students
  • 16. Learning Analytics – the Library dimension Student achievement Recommender services Library use ‘Students who looked at this article also looked at this article’ ‘Students on your course are looking at these articles’ Library Impact Data Project – Huddersfield University http://www.flickr.com/photos/davepattern/6928727645/sizes/o/in/photostream/
  • 18. Visualizing  and  filtering  social  ;es  in   SocialLearn  by  topic  and  type   Schreurs,  B.,  Teplovs,  C.,  Ferguson,  R.,  De  Laat,  M.  and  Buckingham  Shum,  S.,  Visualizing  Social  Learning   Ties  by  Type  and  Topic:  Ra;onale  and  Concept  Demonstrator.  In:  Proc.  3rd  Interna6onal  Conference  on   Learning  Analy6cs  &  Knowledge  (Leuven,  BE,  8-­‐12  April,  2013).  ACM   hCps://dl.dropbox.com/u/15264330/papers/Schreurs-­‐etal-­‐LAK2013.pdf  
  • 19. Discourse analytics on webinar textchat Given a 2.5 hour webinar, where in the live textchat were the most effective learning conversations? Sheffield, UK not as sunny as yesterday - still Not at the start and end of a webinar, but See you! warm Greetings from Hong if we zoom in on a peak… bye for now! Kong bye, and thank you 80 Morning from Wiltshire, Bye all for now sunny here! 60 40 20 0 9:28 9:32 10:13 11:48 12:00 12:05 12:04 9:36 9:40 9:41 9:46 9:50 9:53 9:56 10:00 10:05 10:07 10:07 10:09 10:17 10:23 10:27 10:31 10:35 10:40 10:45 10:52 10:55 11:04 11:08 11:11 11:17 11:20 11:24 11:26 11:28 11:31 11:32 11:35 11:36 11:38 11:39 11:41 11:44 11:46 11:52 11:54 12:03 -20 -40 Average Exploratory -60 Ferguson, R., Wei, Z., He, Y. and Buckingham Shum, S., An Evaluation of Learning Analytics to Identify Exploratory Dialogue in Online Discussions. In: Proc. 3rd International Conference on Learning Analytics & Knowledge (Leuven, BE, 8-12 April, 2013). ACM. http://oro.open.ac.uk/36664
  • 20. Discourse analytics on webinar textchat Given a 2.5 hour webinar, where in the live textchat were the most effective learning Classified conversations? as “exploratory talk” 100 (more substantive 50 for learning) 0 9:28 “non- 9:40 9:50 10:00 10:07 10:17 10:31 10:45 11:04 11:17 11:26 11:32 11:38 11:44 11:52 12:03 -50 exploratory Averag ” -100 Ferguson, R., Wei, Z., He, Y. and Buckingham Shum, S., An Evaluation of Learning Analytics to Identify Exploratory Dialogue in Online Discussions. In: Proc. 3rd International Conference on Learning Analytics & Knowledge (Leuven, BE, 8-12 April, 2013). ACM. http://oro.open.ac.uk/36664
  • 21. Discourse analytics on webinar textchat Visualizing by individual user. The gradient of the threshold line is adjusted to every 5 posts in 6 classified as “Exploratory Talk” Ferguson, R., Wei, Z., He, Y. and Buckingham Shum, S., An Evaluation of Learning Analytics to Identify Exploratory Dialogue in Online Discussions. In: Proc. 3rd International Conference on Learning Analytics & Knowledge (Leuven, BE, 8-12 April, 2013). ACM. http://oro.open.ac.uk/36664
  • 22. Analytics for “21st Century Competencies & Learning Dispositions” Different social Questioning and network patterns in challenging may load different contexts onto Critical Curiosity may load onto Learning Relationships Repeated attempts to pass an online test Sharing relevant may load onto resources from other Resilience contexts may load onto Meaning Making Buckingham Shum, S. and Deakin Crick, R. (2012). Learning Dispositions and Transferable Competencies: Pedagogy, Modelling and Learning Analytics. Proc. 2nd Int. Conf. Learning Analytics & Knowledge. (29 Apr-2 May, Vancouver). Eprint: http://oro.open.ac.uk/32823
  • 24. On the horizon… MOOCs + Analytics… Educ Research at SCALE Partnerships/ Collab What Research Data? Biz Models ‘vs’ Open Ethics http://people.kmi.open.ac.uk/sbs/2013/01/emerging-mooc-data-analytics-ecosystem
  • 25. On the horizon… Educational Data Scientists