This document discusses customer experience and how it is evolving. It touches on understanding customers, the importance of brand, reaching customers on mobile platforms, and how mobile growth will impact customer experience going forward. The document poses the question of where mobile growth will take customer experience.
This document discusses a project called Digital Social Innovation that has three objectives: defining and understanding digital social innovation's potential, crowdmapping organizations working in the field, and developing policy recommendations to better support it. The project will map over 1,000 organizations across Europe involved in digital social innovation through open knowledge, open networks, open data and open hardware. It will analyze the network connections and identify strong and weak networks. The findings will feed into recommendations for the European Commission to better support this area. The project website is digitalsocial.eu, which aims to be a long-term resource for the digital social innovation community.
e²gen Message Management Overview
e²gen message management (MM) is a multibank, multicurrency solution that provides 24 x 7 payments processing capabilities. It provides an integrated user desktop for the management of all message types passing through your banking systems, such as SWIFT or preparatory internal standards of an organisation.
The user desktop features a queuing and viewing environment, automatic message routing, processing and printing amongst other functionality. Any messages that need to be manually created can be controlled as required.
Providing the foundation layer for the e²gen product range, MM integrates your Back Office System with third party applications and external messaging services, MM is a single integrated solution that;
• Simplifies your institutions IT architecture
• Initiates End of and Start of Day processing
• Provides Back up
•Provides Disaster Recovery and high availability
• Reduces operational overhead
This core module provides an exceptions processing environment, alerting users via email notification to any exceptions that need to be managed. SWIFT query and answer and internal query and answer management is a standard feature. Additionally, MM saves messages for the length of time required by your institution and can be purged from the on-line archive. Comprehensive search facilities allow users to locate and display any related messages in the system as well as being able to provide an intuitive and well commended auditing system.
e²gen Message Management communicates with industry standard message services such as SWIFT Alliance by the use of e²gen gateway processes. Proprietary messages services are configurable. e²gen business processing modules integrate with MM allowing the solution to be configured to meet specific business requirements, its integration adapters are also available for third part products, such as Reuters, OMGEO, local clearing etc
The document discusses the rise of robots and automation and its impact on jobs and the customer experience. It notes that robots will increasingly take over more jobs as capital becomes more powerful. Middle-skill jobs like accounting will be among the first to go. However, robots also cannot consume goods and services. The document also discusses how customer experience is increasingly emotional and engagement drives over 50% of experience, yet most organizations focus only on rational/transactional aspects. It questions companies on measuring their emotional engagement and value.
IBM has successfully rebranded itself from a hardware company to a data analytics and consulting firm through its "Smarter Planet" initiative. This initiative highlights how smarter systems can help achieve goals like economic growth, energy efficiency, and sustainability. A key part of this rebranding involved IBM's supercomputer Watson competing on Jeopardy in 2011, which introduced cognitive computing capabilities to a mass audience and established IBM as a leader in this field. Through Smarter Planet, IBM aims to demonstrate how data analytics can improve various aspects of life from transportation to access to safe water. This rebranding has been highly successful in growing IBM's business and brand value.
The document discusses the history of oil container development and proposes a new container called Can-2000. Early containers used to transport oil were vulnerable to spills due to their open design. Metal cans were then implemented but required tools to open. Plastic containers with removable caps were introduced in 1947 but still had the risk of spills if caps were misplaced. The document proposes Can-2000 as a new container concept that provides both personal and professional use while ensuring safety and protecting the environment from oil spills.
Indian retail is booming. The future depends on the conditions governing the inflow of FDIs into single-brand and multi-brand retail. Read on to know more.
e²gen Message ManagementAqua Global has identified that message dictionaries have become richer and more reusable; this fact givesfinancial institutions the.
This document discusses customer experience and how it is evolving. It touches on understanding customers, the importance of brand, reaching customers on mobile platforms, and how mobile growth will impact customer experience going forward. The document poses the question of where mobile growth will take customer experience.
This document discusses a project called Digital Social Innovation that has three objectives: defining and understanding digital social innovation's potential, crowdmapping organizations working in the field, and developing policy recommendations to better support it. The project will map over 1,000 organizations across Europe involved in digital social innovation through open knowledge, open networks, open data and open hardware. It will analyze the network connections and identify strong and weak networks. The findings will feed into recommendations for the European Commission to better support this area. The project website is digitalsocial.eu, which aims to be a long-term resource for the digital social innovation community.
e²gen Message Management Overview
e²gen message management (MM) is a multibank, multicurrency solution that provides 24 x 7 payments processing capabilities. It provides an integrated user desktop for the management of all message types passing through your banking systems, such as SWIFT or preparatory internal standards of an organisation.
The user desktop features a queuing and viewing environment, automatic message routing, processing and printing amongst other functionality. Any messages that need to be manually created can be controlled as required.
Providing the foundation layer for the e²gen product range, MM integrates your Back Office System with third party applications and external messaging services, MM is a single integrated solution that;
• Simplifies your institutions IT architecture
• Initiates End of and Start of Day processing
• Provides Back up
•Provides Disaster Recovery and high availability
• Reduces operational overhead
This core module provides an exceptions processing environment, alerting users via email notification to any exceptions that need to be managed. SWIFT query and answer and internal query and answer management is a standard feature. Additionally, MM saves messages for the length of time required by your institution and can be purged from the on-line archive. Comprehensive search facilities allow users to locate and display any related messages in the system as well as being able to provide an intuitive and well commended auditing system.
e²gen Message Management communicates with industry standard message services such as SWIFT Alliance by the use of e²gen gateway processes. Proprietary messages services are configurable. e²gen business processing modules integrate with MM allowing the solution to be configured to meet specific business requirements, its integration adapters are also available for third part products, such as Reuters, OMGEO, local clearing etc
The document discusses the rise of robots and automation and its impact on jobs and the customer experience. It notes that robots will increasingly take over more jobs as capital becomes more powerful. Middle-skill jobs like accounting will be among the first to go. However, robots also cannot consume goods and services. The document also discusses how customer experience is increasingly emotional and engagement drives over 50% of experience, yet most organizations focus only on rational/transactional aspects. It questions companies on measuring their emotional engagement and value.
IBM has successfully rebranded itself from a hardware company to a data analytics and consulting firm through its "Smarter Planet" initiative. This initiative highlights how smarter systems can help achieve goals like economic growth, energy efficiency, and sustainability. A key part of this rebranding involved IBM's supercomputer Watson competing on Jeopardy in 2011, which introduced cognitive computing capabilities to a mass audience and established IBM as a leader in this field. Through Smarter Planet, IBM aims to demonstrate how data analytics can improve various aspects of life from transportation to access to safe water. This rebranding has been highly successful in growing IBM's business and brand value.
The document discusses the history of oil container development and proposes a new container called Can-2000. Early containers used to transport oil were vulnerable to spills due to their open design. Metal cans were then implemented but required tools to open. Plastic containers with removable caps were introduced in 1947 but still had the risk of spills if caps were misplaced. The document proposes Can-2000 as a new container concept that provides both personal and professional use while ensuring safety and protecting the environment from oil spills.
Indian retail is booming. The future depends on the conditions governing the inflow of FDIs into single-brand and multi-brand retail. Read on to know more.
e²gen Message ManagementAqua Global has identified that message dictionaries have become richer and more reusable; this fact givesfinancial institutions the.
Indian retail will continue to offer exciting and lucrative job opportunities. View to know more about the bright career prospects and diverse opportunities.
Esther Oyetunde's monthly budget allocates $5346 (72%) for housing, $200 (3%) for transportation, $300 (4%) for personal expenses, $150 (2%) for furniture and electronics, $982 (13%) for retirement and college savings, and $450 (6%) for general savings. The document also notes that on a salary of $16576 per month, Esther feels she would be able to afford housing, transportation, clothing, entertainment, and save appropriately by watching her spending.
Force Motors is an Indian automaker headquartered in Pune, Maharashtra. It has two manufacturing plants located in Pune and Madhya Pradesh. The company manufactures commercial vehicles, multi-utility vehicles, light trucks, tractors, and buses. Force Motors also entered the personal vehicle segment in 2011 with the launch of its SUV called Force One. The company was founded in 1958 and is led by Chairman Abhay Firodia and Managing Director Prasan Firodia.
Unsur transisi periode 4 dapat ditemukan dalam alam sebagai bijih mineral dan memiliki sifat kimia dan fisika khas. Proses ekstraksi dan pemurnian logam dari bijih melibatkan reduksi, pemisahan konsentrasi, dan elektrolisis untuk memperoleh logam murni yang bermanfaat untuk berbagai aplikasi.
Unsur-unsur transisi periode keempat meliputi skandium, titanium, vanadium, kromium, mangan, besi, kobalt, nikel, tembaga dan seng. Mereka memiliki sifat logam, titik leleh dan didih yang tinggi, serta mampu membentuk berbagai senyawa berwarna.
Unsur transisi periode keempat meliputi skandium, titanium, vanadium, kromium, dan mangan. Unsur-unsur ini memiliki sifat yang mirip seperti kemampuan untuk membentuk ikatan dengan elektron pada kulit luar dan dalamnya, serta memiliki lebih dari satu bilangan oksidasi.
Kelompok 3 mempresentasikan tentang unsur titanium. Titanium ditemukan pada tahun 1791 dan memiliki sifat fisika seperti keras, ringan, dan tahan korosi. Secara kimia, titanium bereaksi dengan oksigen membentuk oksida titanium dan dapat digunakan sebagai pigmen putih. Titanium memiliki berbagai penerapan seperti di industri pesawat terbang dan peralatan medis.
Aktinida adalah kelompok unsur kimia yang mencakup 15 unsur antara aktinium dan lawrensium, dengan nomor atom antara 89 sampai 103. unsur-unsur aktinida merupakan unsur transisi dalam. Sifat fisika dan kimia golongan aktanida, konfigurasi elektron setiap unsur, kelimpahan di alam, dan pemanfaatan unsur golongan aktanida. Hanya dua aktinida yang ditemukan dalam jumlah yang cukup besar dikerak bumi adalah Thorium dan Uranium. Sejumlah kecil Plutonium dan neptunium hadir dalam ordo uranium. Aktinium dan Protaktinium terjadi sebagai produk peluruhan dari isotop Thorium dan Uranium tertentu. Aktinida lainnya dianggap sebagai elemen sintesis. Jika mereka terjadi secara alami, itu adalah bagian dari skema peluruhan elemen yang lebih berat.
Kegunaan lawrensium belum diketahui pasti karena waktu paruh yang dimiliki pendek dan merupakan unsur buatan (sintesis). Lawrensium sebagian besar hanya digunakan untuk penelitian.
Unsur-unsur transisi periode 4 seperti titanium dan besi memiliki sifat yang memungkinkan banyak aplikasi industri, seperti pesawat terbang, kimia, dan konstruksi. Metode ekstraksi meliputi reduksi oksida dan hidrometalurgi.
Indian retail will continue to offer exciting and lucrative job opportunities. View to know more about the bright career prospects and diverse opportunities.
Esther Oyetunde's monthly budget allocates $5346 (72%) for housing, $200 (3%) for transportation, $300 (4%) for personal expenses, $150 (2%) for furniture and electronics, $982 (13%) for retirement and college savings, and $450 (6%) for general savings. The document also notes that on a salary of $16576 per month, Esther feels she would be able to afford housing, transportation, clothing, entertainment, and save appropriately by watching her spending.
Force Motors is an Indian automaker headquartered in Pune, Maharashtra. It has two manufacturing plants located in Pune and Madhya Pradesh. The company manufactures commercial vehicles, multi-utility vehicles, light trucks, tractors, and buses. Force Motors also entered the personal vehicle segment in 2011 with the launch of its SUV called Force One. The company was founded in 1958 and is led by Chairman Abhay Firodia and Managing Director Prasan Firodia.
Unsur transisi periode 4 dapat ditemukan dalam alam sebagai bijih mineral dan memiliki sifat kimia dan fisika khas. Proses ekstraksi dan pemurnian logam dari bijih melibatkan reduksi, pemisahan konsentrasi, dan elektrolisis untuk memperoleh logam murni yang bermanfaat untuk berbagai aplikasi.
Unsur-unsur transisi periode keempat meliputi skandium, titanium, vanadium, kromium, mangan, besi, kobalt, nikel, tembaga dan seng. Mereka memiliki sifat logam, titik leleh dan didih yang tinggi, serta mampu membentuk berbagai senyawa berwarna.
Unsur transisi periode keempat meliputi skandium, titanium, vanadium, kromium, dan mangan. Unsur-unsur ini memiliki sifat yang mirip seperti kemampuan untuk membentuk ikatan dengan elektron pada kulit luar dan dalamnya, serta memiliki lebih dari satu bilangan oksidasi.
Kelompok 3 mempresentasikan tentang unsur titanium. Titanium ditemukan pada tahun 1791 dan memiliki sifat fisika seperti keras, ringan, dan tahan korosi. Secara kimia, titanium bereaksi dengan oksigen membentuk oksida titanium dan dapat digunakan sebagai pigmen putih. Titanium memiliki berbagai penerapan seperti di industri pesawat terbang dan peralatan medis.
Aktinida adalah kelompok unsur kimia yang mencakup 15 unsur antara aktinium dan lawrensium, dengan nomor atom antara 89 sampai 103. unsur-unsur aktinida merupakan unsur transisi dalam. Sifat fisika dan kimia golongan aktanida, konfigurasi elektron setiap unsur, kelimpahan di alam, dan pemanfaatan unsur golongan aktanida. Hanya dua aktinida yang ditemukan dalam jumlah yang cukup besar dikerak bumi adalah Thorium dan Uranium. Sejumlah kecil Plutonium dan neptunium hadir dalam ordo uranium. Aktinium dan Protaktinium terjadi sebagai produk peluruhan dari isotop Thorium dan Uranium tertentu. Aktinida lainnya dianggap sebagai elemen sintesis. Jika mereka terjadi secara alami, itu adalah bagian dari skema peluruhan elemen yang lebih berat.
Kegunaan lawrensium belum diketahui pasti karena waktu paruh yang dimiliki pendek dan merupakan unsur buatan (sintesis). Lawrensium sebagian besar hanya digunakan untuk penelitian.
Unsur-unsur transisi periode 4 seperti titanium dan besi memiliki sifat yang memungkinkan banyak aplikasi industri, seperti pesawat terbang, kimia, dan konstruksi. Metode ekstraksi meliputi reduksi oksida dan hidrometalurgi.
4. Tembaga (Cu)
Kobalt (Co)
Mangan (Mn)
Vanadium (V)
Skandium (Sc)
Seng (Zn)
Nikel (Ni)
Besi (Fe)
Krom (Cr)
Titanium (Ti)
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5. Sc terutama pada
mineral tortveitil
(~34% Sc), wikit,
bijih Sn, dan tungsten.
Bentuk dasar adalah
Sc2O3. Logam Sc
diperoleh sebagai
produk samping
pemurnian uranium.
1. Skandium
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6. Kelimpahan titanium
menepati urutan ke-10
terbanyak di kerak bumi.
Ti umumnya terdapat pada
mineral ilmenit (FeTiO3
atau rutile (TiO2).
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7. Vanadium terdapat di
kerak bumi dengan
kadar ~0,02%.
Vanadium terdapat pada
mineral patronit (VS4),
vanadinit [Pb5(VO4)3Cl],
dan kamotit
[K2(UO2)2(VO4)2.3H2O].
3. Vanadium
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8. 4. Kromiun
Cr terdapat pada mineral kromit
[Fe,Mg(CrO4)]. Walaupun
Kelimpahannya dikulit bumi
hanya 0,0122% namun kromiun
merupakan salah satu komponen
paling dalam industri logam .
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9. Mn terutama terdapat pada
pirolusit (MnO2), psilomelan
[(Ba,H2O)2Mn5O10], dan
rodokrosit (MnCO3). Logam
Mn diekstrasi dari pirolusit
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10. Fe merupakan unsur kedua
terbanyak di alam. Besi
ditemukan dalam mineral
hematite (Fe2O3), magnetit
(Fe3O4), siderite (FeCO3),
limonit (2Fe2O3.3H2O), dan
pirit (FeS2).
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11. 7. Kobalt
Co berada sebagai
senyawa kobaltin
(CoAsS) dan lineit
(Co3S4), Co murni
dihasilkan dari produk
samping pemurnian Ni,
Cu, dan Fe.
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12. 8. Nikel
Ni ditemukan dalam mineral
pentlandit [(Ni,Fe)9S8]. Logam
Ni diperoleh dengan
memanaskan bijih besi dalam
tungku pembakaran. Dengan
cara ini, unsur S dalam senyawa
digantikan oleh unsur O. Oksida
yang terbentuk kemudian
dicampur dengan asam yang
bereaksi dengan Fe, tetapi tidak
dengan Ni.
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13. Cu ditemukan dalam bentuk
unsur maupun sebagai senyawa
sulfida dalam mineral
kalkopirit (CuFeS2) , kovelin
(CuS), kalkosit (Cu2O), atau
oksida seperti kuprit (Cu2O).
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14. 10. Seng
Back to home
Zn ditemukan dalam
mineral
zinkblende/spalerit
(ZnS), kalamin,
franklinit, smitsonit
(ZnCO3), wilemit,
dan zincite (ZnO).
