These slides were presented by Tom Baker at the Digital Health and Well-Being Festival as part of our evening speeches.

1. © British Telecommunications plc 1
BT > Connected Future Cities
We use the power of communications to make a better world.
Focusing on all of our futures

2. © British Telecommunications plc 2
BT’s areas of activity
Smart Technology
Sensors, microchips, gateways SIM Modules, low power radio
Infrastructure to deliver smart services
Service Platforms,
IT systems, applications
Networks , Superfast Broadband &
Wireless connectivity
Information Platforms
THE SMART ECONOMY – Delivering successful outcomes, enabled by advanced ICT
• Transport
• Energy
• Insight
Connected Cities
• Services for Healthcare
• Local & Devolved Govt
• Central Government
Connected Government
Eg. Trace, Teleheath : Common Information Platform

3. © British Telecommunications plc 3
Wide Partnering &
Collaboration
Outcome-driven
Real Potential
for Growth
Maximum Possible
Engagement
Trust is critical
Interoperable
BT : Bringing it Together

4. © British Telecommunications plc
Connected Cities

5. 5
Smart Transport
• Traffic counting provides accurate and timely road condition information
• Using street lighting sensors that sit around the lights can figure out where
a parking spot is and whether there’s a car in it.
• A high street light outdoors could see 12 to 15 spots.
Potential Smart City Cloud Based Platform Applications
Video Security
• Cost-effective city-wide video platform for public safety and security
• Embedded cameras and analytics identify incidents real-time and alert authorities,
asset management. Mount 3rd party camera
• Sophisticated sensors can measure pollution levels, radiation, and particulate
matter (for air quality levels) to monitor and reduce CO2 emissions.
• Sensors for temperature, humidity, sunlight, rainfall, radiation wind linked to
apps
Environment
Audio/Motion
• Audio sensors to isolate the precise location of noise or disturbance e.g. of a
gunshot within seconds. Traffic noise
WiFi/Femto
• Build out WiFi/Femto on top of Street Lighting infrastructure to improve
coverage and meet demand for city wide mobile broadband
• Accelerates payback time for Street lighting infrastructure
BT Sense – Proposition Outline
Smart Lighting becomes the
Platform for Applications
Lighting Management
Platform
City wide network
powering new apps
Platform for Future Smart
city Apps+ + +
Creating the smart and connected city,
starting with Street Lighting
The street lighting platform provides a
distributed network of smart devices deployed
throughout the city and already paid for due to
the energy and lighting benefits, allowing for a
range of new city infrastructure management
applications at low incremental cost

6. Potential levies
<£300M
© British Telecommunications plc 6
Smart Cities to Future Cities
StadiaRail transport
Realtime
Transport
Information
Smartphone
applications
Management of
Utility Assets
Refuse
collection
Maintenance, Repair & Operations
Logistics Operations
Blue light
services
Education
Controllable
lighting
Air Quality
sensing
Annual cost to Health Service :
>£600M
National
Health Service
> 74000 emergency
admissions
Citizens

7. © British Telecommunications plc 7
Example: Smart Parking - save £105m and reduce congestion
• Guide citizens to parking available reasonably
close to their destinations
• Instead of congestion around prime spots that
are full
• Saved 7000-10000 new build spaces at £15K
each
• Saved >£105m whilst reducing congestion and
pollution

8. Emergency Services
Network
EE to deliver critical new 4G voice and
data to UK emergency services300,000 Emergency Services end users, including
Police, Fire and Rescue, and Ambulance, to benefit
from nationwide 4G voice and data services for the
first time
EE to invest in building more than 500 new 4G sites
and deploying highly resilient new core system to
deliver ground-breaking critical communications
network
EE has already committed to spend £1.5 billion on its
network up to 2017, and will increase that
investment in order to deliver the Emergency
Services Network.

9. All insights shared are anonymised and aggregated
mData
Explained
DEVICE
LOCATION
BILLIONS
OF DAILY
DATA
POINTS
CUSTOMER
& HANDSET
PROFILE
BEHAVIOUR

10. Commercial in confidence

11. Bluewater
Heatmaps : Catchment Area
Where are European visitors?:
Shopping trips to
Soho for the French,
Germans and
Spanish!
The Irish like Goodge
Street

12. BT Integrated Solutions
Driving transformation by
connecting people and
organisations

13. How do we overcome islands of information
so information follows the service user?
How do we focus resources on people who need
them most?
How can we drive integrated health and social
care across our whole care economy?
How can we better manage people with long
term conditions, mental health and age-related
conditions in the community?
THE INTEGRATION CHALLENGE
The main barrier to integrated care is
information. In particular, the information flows
between organisations, and to service users.“ Enablers and Barriers to Integrated Care
June 2012, Frontier Economics Ltd / Monitor
“
13

14. Diagram adapted from Alzheimer’s Society
http://www.nationalvoices.org.uk/webs-care
JOINING UP THE WEB OF CARE
Malcolm &
Barbara
Out of hours
service
Consultant
Continence
advisor
GP
District nurses
Speech & Language
Therapist
Dietician
Community
dentist
Occupational
therapist
Community
equipment service
Physiotherapist
Wheelchair
service
Pressure relieving
mattress technician
Oxygen
service
2 Live-in carers
replacement carer
emergency carer
Care team
Social
worker
Direct
payments
team
Alzheimer’s
Society Outreach
worker
Dementia
advisory
nurse
14
Last 7 years

15. WHY INTEGRATED SOLUTIONS FROM BT?
Managed service that brings
interactions with citizens
across agencies together in
one place on screen
Connect all rather
than replace all
Your existing systems
will interface with each
other so you’ll continue
to realise the value of
your investment
Secure and reliable
with role-based access
and business continuity
services as standard
High quality at lower
cost as you can observe
and control your own
services end-to-end
Available anywhere
through standard
Web browsers and mobile
devices
Incrementally change and
grow at your own pace
without having to stretch
your budgets
15

16. INTEGRATED SOLUTIONS DELIVERING INTEGRATED CARE
16
Community pharmacist
Podiatrist
Diabetes physician
Lab supervisor
Ophthalmologist
Through the online
patient portal, Mary can
check her care plan, make
appointments, and get
expert advice 24/7.She
likes using the web-based
educational tools. Mary
updates her social care
arrangements online too.
She feels more in control.
Mary is glad that
everyone she sees knows
her story, and this also
helps her feel safe in
case of an emergency.
MARY, AGE 67
diabetic
GEORGE - Psychiatrist +
JAMES - Optometrist +
MIKE - GP +
KAREN - Paramedic +EMILY - Emergency physician+
LISA - Social worker+
JOE - Service commissioner+
JOAN - Community nurse +

17. We’ll bring together our
heritage, expertise and
some of the best people in
the healthcare industry,
across the globe
We’ll work with you to
examine the issues you
face, ensuring change
is designed and
managed to drive
success
Business transformation
is second nature to BT –
we’ve done it for
ourselves and for many
of our clients. Now you
can benefit from our
experience
£4b investment in global
R&D in the past 5 years
to help empower and
support your
organisation with new
technologies now and in
the future
We’ll help your people
keep pace throughout
change to ensure
complex transformation
is managed simply and
positively for all
A strong line-up of ICT
and healthcare partners,
suppliers and innovators
Part of BT Global
Services, a leader
in managed
networked IT
services in
170+ countries
Trusted partner of the UK’s
National Health Service for
more than 65 years.
Depends on our technology
and support to keep critical
services running
One team, many specialties
– including clinicians who
have worked in the NHS
and private healthcare
before joining BT
We’re ready for your challenges. Today and tomorrow, we’ll be there for you
17
BT GLOBAL HEALTH