Improving BT's web presence
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Dave Barrett's presentation at Browsealoud's accessibility event on 13 May 2010. Dave is BT's Senior Accessibility and Inclusion Manager.
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Improving BT's web presence
- 1. Improving BT’s web presence www.bt.com www.bt.com/inclusion www.btplc.com/inclusion/btsign/
- 2. Who am I? David Barrett Senior Accessibility and Inclusion manager
- 6. The moment of truth
- 14. BSL……. phase1
- 15. BSL phase1……. what we learnt Who should do the Signing New signs needed Background to be changed Supporting text altered People wanted more information
- 18. BSL…….. the next phase
- 19. Audio option “Talking” website
- 20. Audio option “Talking” website Simple No cost to customers Secure Potential to work with all BT Sites
- 22. A work in progress
- 23. Any Questions
Editor's Notes
- David Barrett Senior accessibility and inclusion manager 35 plus years with BT The last 15 years dealing with accessibility
- Showing people the whole video of how a screen reader uses the web and the barriers that they can face was enough – the sharing of a users story was very powerfull
- Obtained budget to do a preliminary audit on bt.com Commissioned AbilityNet to test both the code and also the user experience Invited website owners to define the order journeys and observe the audit taking place Provided feedback to the owners
- Senior managers and site owners involved , delivers better understanding of accessibility Accessibility part of procurement process Created a BT specification with AbilityNet for web builders to follow (ties back to W3C guidelines) Training with external agencies and AbilityNet
- Research showed the deaf community wanted to learn more about Broadband Reviewed our broadband content and put it into a “stand-alone” version that could be signed Hosted a questionnaire to see what BSL users thought and what else they would like to see
- Signers dress, native BSL users