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3rd Annual

Asset Effectiveness and Reliability Excellence
Cultural Change, Optimal Maintenance and Operational Strategies to Reduce Downtimes
and Increase Asset Performance


Amsterdam, The Netherlands

25th–27th May 2011

Half-day Pre-Conference Workshop
Reliability Excellence Through Continuous
Improvement


Attending this Premier marcus evans
Conference Will Enable You to:
• Gain insights into cultural changes and its influence on your
  overall asset performance strategy                              In the Chair:
• Reduce downtimes by developing metrics to eliminate the
  actual cause of unavailability                                  Paul Tasker
                                                                  RAEng Visiting Professor, Integrated
• Realise how human factor impacts on the asset health
                                                                  System Design
  management
                                                                  Cranfield University
• Discover a mix of differentiation tools in asset maintenance
  and performance
• Achieve operational excellence by using the support of non-
  technical processes
                                                                  marcus evans Expert Speaker Panel:
• Explore the root cause features and adapt your analysis to      Eric Holmes                            Pierre Alain Saurin
  prevent repetitive failures                                     Head of Business Capabilities          Engineering Group Leader
• Learn about latest standardisation and regulatory updates       Bombardier Transportation              Syngenta
  and how they influence your asset management strategy
                                                                  Edwin Stevering                        Philip Lawson
                                                                  Manager, Decentralised Asset           Business Development Manager
Learn from Key Practical Case Studies:                            Electrabel                             Emerson Process Management
• Bombardier Transportation increase operational
  performance and significantly improve their fleet               Stephan Mohr                           Christian Parpet
  performance area                                                Nature Manager                         Director, Engineering and
• Electrabel successfully determine root cause analysis and       Danone                                 Operations
  develop measures to eliminate the effect of the causes                                                 Rockwell Collins
• Nuon Energy adopt a maintenance programme, focus on             Paul Tasker
  HAZOP analysis and RAM calculationss                            RAEng Visiting Professor in            Hans Verwiligen
• Cargill build up and monitor risk based asset management        Integrated System Design               Maintenance Development
  improvement process                                             Cranfield University                   Engineer
• Syngenta transform asset performance by adapting cultural                                              NUON Energy
  change: Connecting people, strategy and corporate               Eddie Launhardt
  objectives                                                      Senior Reliability Engineer            Jan Elen
                                                                  Scottish Power Energy                  Reliability Engineer
                                                                  Wholesale                              Flowserve Corporation

                                                                  Roy Cunningham                         Alex Thomson
                                                                  Project Manager, MSR and               Principal Consultant
                                                                  Optimisation                           Institute of Asset Management
                                                                  Scottish Power Energy
                                                                  Wholesale                              Adrian Clements
                                                                                                         General Manager, Asset Risk
                                                                  Berend Lindeman                        Management
Silver Sponsor:                                                   Reliability Leader Europe              Arcelor Mittal
                                                                  Cargill




                                                conferences
Pre-Conference Workshop


marcus evans                                                                25th May 2011


                                                                            12.45   Registration and Morning Coffee

                                                                            13.00   Workshop Leader’s Opening Remarks
   marcus evans conferences
   Producers of high quality business to business conferences designed              RELIABILITY EXCELLENCE THROUGH CONTINUOUS
   to address the strategic information needs of senior executives.                 IMPROVEMENT
   Speakers are practitioners from international blue-chip
   organisations and financial institutions, as well as business schools,           As asset intensive companies are striving to get the maximum value
   academic bodies and government ministries. More than                             out of what they have invested in their assets, this workshop will enable
                                                                                    participants to determine the right mix of tools and practices to
   1,000 conferences take place each year, attracting over
                                                                                    successfully implement an asset management strategy, achieve
   100,000 delegates and 16,000 speakers.                                           a competitive advantage and prevent downtimes and money loss. It will
                                                                                    explore best process, methodologies to improve equipment utilisation,
   marcus evans summits                                                             reliability strategy as well as better maintenance tactics.
   Producers and promoters of over 150 of the world’s leading
   business and economic summits every year for senior decision                     Topics Covered Include:
   makers at exclusive locations around the world. These events                     • Reducing operating costs by eliminating unplanned downtime
                                                                                    • The challenges of maintenance improvement to reach strategic needs
   provide attendees with a unique opportunity to access the latest                 • Strategic decision making: Outsourcing or in-house maintenance
   developments in their chosen industry and to network in                            to demonstrate a measurable return on investment
   a structured environment with leading industry practitioners.                    • Proven reliability studies
                                                                                    • Eliminating underperformance of your equipment and boosting
                                                                                      the bottom line
   marcus evans professional training                                               • The importance of the main industrial instruments including
   Sector Focused and General Management Training through high                        controlling, protecting, security and safety to reach reliability excellence
   quality courses, videos and CD-ROMs enables organisations of any
                                                                                    Led By:
   size and geographical location to benefit from working with
                                                                                    Workshop Leader to Be Appointed
   marcus evans for all their training needs. The clients’ demands
   for high quality hands-on training drives the focus for content, and             Attendees will be able to enjoy afternoon tea and networking
                                                                                    opportunities midway through the workshop at 15.15
   thorough research ensures a compatibility with current business
   concerns.                                                                17.30   Workshop Leader’s Closing Remarks

   marcus evans language training
   marcus evans linguarama offers effective training in language,
   communication and culture for business and professional people.
   With more than 30 years’ experience and over 20 centres in Europe,
   we are one of Europe’s largest business language and
   communication training organisations. Each year marcus evans
   linguarama trains people from over 60 countries worldwide and
   provides over 1,000 companies and organisations with total training
   solutions where our courses are focused entirely on the needs of the
   individual participant or group and have practical relevance to
   business and professional life.

   marcus evans corporate hospitality
   Specialists in corporate hospitality linked to the premier
   international sporting events around the world. Trading as
   The Hospitality Group (thg), Sports Marketing Group (smg) and
   International Championship Management, the event diary is
   nothing less than an international sporting directory.

   marcus evans congresses
   marcus evans congresses bring together the leading vendors and
   decision makers from a wide range of services and industries.
   Each event provides an opportunity for key suppliers to exhibit and
   demonstrate their products to the region’s key professionals.
   In addition to the exhibition format the event’s educational
   conference is attended only by delegates who are pre-qualified,
   in most cases to a minimum spend of US$5 million and many with
   budgets in excess of $50 million.




www.marcusevans.com
www.marcusevans.com
Booking Line
Day 1                                                                              John Hausman
                                                                                   Tel.: +46 (0) 8 407 2993
26th May 2011                                                                      Fax: +46 (0) 8 407 2962
                                                                                   Johnhs@marcusevansse.com


08.30   Registration and Coffee                                                    12.30   Case Study
                                                                                           Increasing Operational Performance and Profitability
09.00   Opening Address from the Chair                                                     by Restructuring the Operational Department
        Paul Tasker                                                                        • Deploying efficient tools to improve operational performance
        RAEng Visiting Professor, Integrated System Design                                 • Setting up preventive metrics across plants to enhance the performance
        Cranfield University                                                               • Accomplishing operational excellence – Facing the challenge of
                                                                                             applying conditional monitoring maintenance systems
        DRIVING ASSET PERFORMANCE THROUGH CULTURAL CHANGE                                  • Defining the roles and responsibilities of all involved departments
                                                                                           • Optimising asset availability and utilisation while balancing operational
09.10   Case Study                                                                           constraints
        People and Asset Management – Identifying Factors Driving                          Eric Holmes
        the Change Forward                                                                 Head of Business Capabilities
        • How can cultural change impact and transform your asset                          Bombardier Transportation
          performance?
        • Establishing a link between corporate objectives and asset performance   13.15   Networking Luncheon
        • Detecting and measuring the organisational standards and
          performance                                                                      PREDICTIVE MAINTENANCE OPTIMISATION TO REDUCE
        • Categorising the assessment capabilities of a company’s human and                DOWNTIMES
          physical resources
        Pierre Alain Saurin                                                        14.15   Case Study
        Engineering Group Leader                                                           Developing and Monitoring Risk Based Asset Management
        Syngenta                                                                           to Minimise Downtimes
                                                                                           • Identifying the optimal time for risk mitigation and control
09.55   The Impact of Human Factor on Asset Health Management                              • Reducing factors that aggravate hazard – Accurately forecasting
        • Ensuring competence of your human resources – Making the                           the risk of industrial accidents (fire, toxins) and taking necessary action
          right decisions based on provided data                                           • Vulnerability and risk analysis – Taking efforts to minimise
        • How to deal with the lack of right set of skills and expertise                     the probability of natural and man made risks
        • The necessity of internal communication and coordinating stakeholder             • Frequency, prediction and probability as the key features of risk
          requirements                                                                       qualification
        • Recognising the necessity of internal communication by                           • Analysing the existing levels of acceptable risks
          co-ordinating stakeholder requirements
                                                                                           Berend Lindeman
        • Ensuring the alignment and efficiency of the workforce by promoting
                                                                                           Reliability Leader Europe
          autonomy versus micro management
                                                                                           Cargill
        Paul Tasker
        RAEng Visiting Professor, Integrated System Design                         15.00   Case Study
        Cranfield University                                                               Maximising your Equipment through Implementation of
                                                                                           Lean Maintenance
10.40   Morning Coffee and Networking Break                                                • Applying proven lean tools and processes to your asset management
                                                                                             department
        SUSTAINING ASSET UTILISATION PROCESS                                               • Achieving quality in production by zero defect maintenance
                                                                                           • Harnessing smart purchase technologies to ensure organisational
11.00   Determining the Difference Between Maintenance and                                   standardisation
        Asset Performance                                                                  • Identifying possible stopping points during the implementation phase
        • Improving decision making on asset selection, maintenance and
                                                                                           Edwin Stevering
          utilisation through the use of KPIs and performance metrics
                                                                                           Manager, Decentralised Asset
        • Setting up a strategy for process improvement – Defining the steps,
                                                                                           Electrabel Netherlands
          decisions and resources involved
        • Repair or replace? – Evaluating the cost side and business needs
                                                                                   15.45   Afternoon Coffee and Networking Break
        • Avoiding the cost pitfalls – What are the hidden costs in
          the maintenance process?
        • Ensuring data analysis are transparent and accurate                      16.05   Interactive Panel Discussion
                                                                                           Uncovering the Advantages of Performing Predictive
        Philip Lawson
                                                                                           Maintenance – Best Practice and Lessons Learned
        Business Development Manager
                                                                                           • Efficiency gained by real time downturn detection
        Emerson Process Management
                                                                                           • Increasing direct costs savings when using less spare parts
                                                                                           • Ensuring more productivity by minimising the equipment downturn
11.45   Case Study                                                                         • Speaking the C level language – Ensuring your communication is
        Asset Acquisition – Optimising Equipment Purchase                                    effective and efficient to action your strategy
        and Replacement Strategies
                                                                                           Facilitated by:
        • Will the new equipment increase the efficiency and productivity
          of the workforce?                                                                Paul Tasker
        • Determining the life of assets and implementing the replacement                  RAEng Visiting Professor, Integrated System Design
          strategy                                                                         Cranfield University
        • What are the available resources helping in asset decisions?                     Panellists include:
        • Identifying the right time for asset change
        • What is the outlook for technological advances in the production                 Jan Elen
          business?                                                                        Reliability Engineer
        • Finding the potential financing alternatives                                     Flowserve Corporation

        Jan Elen                                                                   16.50   Closing Comments from the Chair
        Reliability Engineer
        Flowserve Corporation                                                      17.00   End of the Conference
Booking Line
Day 2                                                                                 John Hausman
                                                                                      Tel.: +46 (0) 8 407 2993
27th May 2011                                                                         Fax: +46 (0) 8 407 2962
                                                                                      Johnhs@marcusevansse.com


08.30   Registration and Coffee                                                       11.45   Case Study
                                                                                              Gaining Operational Integrity by Implementing Process
09.00   Opening Address from the Chair                                                        Safety Management
        Paul Tasker                                                                           • Automating your facility for better control and taking preventive action
        RAEng Visiting Professor, Integrated System Design                                    • Achieving maximum profitability by focusing on reliability asset
        Cranfield University                                                                    performance strategies
                                                                                              • Improving behavioural actions by deploying health and safety programs
        SUPPLY CHAIN MODELS TO SUPPORT MAINTENANCE                                            • Enhancing processes to guarantee employees’ overall safety
        OPTIMISATION
                                                                                      12.30   Networking Luncheon
09.10   Case Study
                                                                                              ASSET SUSTAINABILITY AS A KEY VALUE INDICATOR
        Reliability Centred Maintenance (RCM) Insights and Analysis
        to Preserve System and Equipment Function
        • Explicitly acknowledging the key types of maintenance tasks                 13.30   Panel Discussion
        • Identifying the equally important conditional probability of failures and           Becoming Environmentally Responsible and Economically
          the actual breakdown of the asset function                                          Competitive by Taking your Asset Management to
        • Indicating the growing importance of RCM analysis followed by                       the Next Level
          the consequences of the functional failures                                         • Mapping out a path that will improve asset performance and
        • Successfully implementing and adopting RCM while recognising the                      save energy
          tangible and intangible return of investment                                        • Aligning environmental responsibility with organisational strategic goals
                                                                                                – What effect do your assets have on environment and how compliant
        Hans Verwiligen
                                                                                                  you are?
        Maintenance Development Engineer
                                                                                              • Effective monitoring and measuring energy consumption and emission
        NUON Energy
                                                                                                of all your equipment and systems
                                                                                              • Implementing predictive maintenance techniques based on identified alerts
09.55   Case Study                                                                            • Upgrading and refurbishing aging equipment to increase energy efficiency
        Aiming Towards Cost Effectiveness Strategies By Including                             • Transforming your performance towards energy efficient achievements
        the whole Supply Chain Matrix                                                         • Reducing unnecessary costs as an effect of asset downturn
        • KPI’s and metrics – Identifying the importance of effort sampling to
                                                                                              Facilitated by:
          measure the productivity of your current human and machinery sources
        • Maintenance in sourcing – Recognising best partners for maintenance                 Paul Tasker
          innovation to support low cost sourcing strategies                                  RAEng Visiting Professor, Integrated System Design
        • Building win – win strategies for long term vendor relationship                     Cranfield University
          by presenting strong negotiation skills                                             Panellists Include:
        • Analysing and evaluating suppliers across categories in order to be
                                                                                              Christian Parpet
          applicable to the equipment effectiveness
                                                                                              Director, Engineering and Operations
        Adrian Clements                                                                       Rockwell Collins
        General Manager, Asset Risk Management
                                                                                              Stephan Mohr
        Arcelor Mittal
                                                                                              Nature Manager
                                                                                              Danone
10.40   Morning Coffee and Networking Break

        SAFETY COMMITMENT STRATEGIES TO MINIMISE COST                                         STANDARDISATION PERFORMANCE FOR A PROMPT
        EXPENDITURES                                                                          DEVELOPMENT

                                                                                      14.15   Complying with PAS 55 Assessment Methodology – Learning
11.00   Case Study                                                                            from the Application Guidelines
        Integrating Safety Software Solutions to Reach                                        • PAS 55 as a standardised reference for the optimal management of
        the Automation Transparency                                                              physical assets
        • Fragmented approach to safety and asset management that limits                      • Identifying the opportunities to deliver business goals more effectively
          visibility, control and effectiveness                                               • Providing a framework for long life cycle of asset performance potential
        • Effectively eliminating the lack of cohesive safety and process hazards             • Integration of asset management awareness systems for cost
          through bond software solutions                                                        optimisation
        • Emphasising asset availability while balancing the operational                      • Verifying ISO standardisations in order to develop a whole life cycle
          constraints to improve the bottom line                                                 excellence
        • Analysing the pros and cons of the automation transparency
                                                                                              Alex Thomson
        Eddie Laundhardt                                                                      Principal Consultant
        Senior Reliability Engineer                                                           Institute of Asset Management
        Scottish Power Energy Wholesale
        Roy Cunningam                                                                 15.00   Closing Comments from the Chair
        Project Manager, MSR and Optimisation
        Scottish Power Energy Wholesale                                               15.10   All participants are invited to a post-conference networking coffee break

                                                                                      15.30   End of the Conference
        Silver Sponsor



                                                                                              Business Development Opportunities:
                                                                                              Does your company have solutions or technologies that the conference
                                                                                              delegates would benefit from knowing? If so, you can find out more about
        Emerson Process Management is a leading provider of maintenance                       the exhibiting, networking and branding opportunities available
        and reliability management technologies and services that enable                      by contacting:
        organizations to effectively manage their mechanical, process,                        Rob Taylor, Sponsorship Director, marcus evans Barcelona
        instruments and valves. Emerson brings asset information across                       Tel: +34 93 393 4632
        the plant into an integrated solution that helps better decision making               Email: RobT@marcusevanses.com
        for improved asset performance and plant reliability.                                 wwww.marcusevanscz.com/asseteffectiveness
3rd Annual
6th Annual Pan – European Conference
AssetExcellence 2008 and Reliability Excellence
Brand Effectiveness
Please write in BLOCK CAPITALS                                                                                                                                                                       GM210
                                                                                                                                                                                                      BS016
marcus evans: Marcus Evans (Stockholm) Ltd                                             Registration Details
Sales Contract                                                                         CONFERENCE:                    ASSET EFFECTIVENESS AND RELIABILITY EXCELLENCE
                                                                                       DATES:                         25TH–27TH MAY 2011
PLEASE COMPLETE THIS FORM AND FAX BACK TO
                                                                                       VENUE:                         AMSTERDAM, THE NETHERLANDS
Fax: +46 (0) 8 407 2962
Name:


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Register Now
Your contact at marcus evans:       John Hausman                                       CONFIRMATION DETAILS – After receiving payment, a receipt will be issued. If you
                                    Tel.: +46 (0) 8 407 2993                           do not receive a letter outlining the conference details two weeks prior to the event,
                                                                                       please contact the Conference Coordinator at marcus evans, Tel: +46 (0) 8 407 6040
                                    Fax: +46 (0) 8 407 2962
                                    Johnhs@marcusevansse.com                           CONFERENCE DELEGATE TERMS

                                                                                       Terms & Conditions: marcus evans: Marcus Evans Ltd.

Fees                                                                                   1. Fees are inclusive of program materials and refreshments.
                                                                                       2. Payment Terms: Following completion and return of the registration form, full payment is required within 5 days from

I
                                                                                       receipt of invoice. PLEASE NOTE: payment must be received prior to the conference date. A receipt will be issued on payment.
                                                                                       Due to limited conference space, we advise early registration to avoid disappointment. A 50% cancellation fee will be

I
     2 DAY CONFERENCE + ONLINE DOCUMENTATION + WORKSHOP @ EUR 3899 (SEK 35091) + VAT
                                                                                       charged under the terms outlined below. We reserve the right to refuse admission if payment is not received on time.
                                                                                       3. Cancellation/Substitution: Provided the total fee has been paid, substitutions at no extra charge up to 14 days before the

I
     2 DAY CONFERENCE + ONLINE DOCUMENTATION @ EUR 2999 (SEK 26991) + VAT
                                                                                       event are allowed. Substitutions between 14 days and the date of the event will be allowed subject to an administration fee
     ONLINE DOCUMENTATION @ EUR 895 (SEK 8055)                                         of equal to 10% of the total fee that is to be transferred. Otherwise all bookings carry a 50% cancellation liability
                                                                                       immediately after a signed sales contract has been received by marcus evans (as defined above). Cancellations must be
                                                                                       received in writing by mail or fax six (6) weeks before the conference is to be held in order to obtain a full credit for any future
Payment is required within 5 working days.                                             marcus evans conference. Thereafter, the full conference fee is payable and is non-refundable. The service charge is
The credit card payment amount will be deducted in Swedish crowns. A 24% service       completely non-refundable and non-creditable. Payment terms are five days and payment must be made prior to the start of
charge has been added to all conference fees prior to the event and is inclusive of    the conference. Non-payment or non-attendance does not constitute cancellation. By signing this contract, the client agrees
                                                                                       that in case of dispute or cancellation of this contract that marcus evans will not be able to mitigate its losses for any less
programme materials, luncheon and refreshments. VAT will charged at the country rate   than 50% of the total contract value. If, for any reason, marcus evans decides to cancel or postpone this conference,
where the conference will be held.                                                     marcus evans is not responsible for covering airfare, hotel, or other travel costs incurred by clients. The conference fee will
                                                                                       not be refunded, but can be credited to a future conference. Event program content is subject to change without notice.
                                                                                       4. Copyright etc: All intellectual property rights in all materials produced or distributed by marcus evans in connection with
Premier Plus Package – 2.5 day conference                                              this event is expressly reserved and any unauthorized duplication, publication or distribution is prohibited.
                                                                                       5. Data Protection: Client confirms that it has requested and consented to marcus evans retaining client information on
Applies to full conference price:                                                      marcus evans group companies database to be used by marcus evans groups companies and passed to selected third
                                                                                       parties, to assist in communicating products and services which may be of interest to the client. If the client wishes to stop

I
                                                                                       receiving such information please inform marcus evans local office or email gleavep@marcusevansuk.com For training
                                                                                       and security purposes telephone calls may be recorded.

I
        3RD–4TH ATTENDEES @ EUR 3314 (SEK 29826) + VAT PER DELEGATE (15% DISCOUNT)
                                                                                       6. Important note. While every reasonable effort will be made to adhere to the advertised package, marcus evans reserves
        5TH–6TH ATTENDEES @ EUR 3119 (SEK 28071) + VAT PER DELEGATE (20% DISCOUNT)     the right to change event dates, sites or location or omit event features, or merge the event with another event, as it deems
                                                                                       necessary without penalty and in such situations no refunds, part refunds or alternative offers shall be made. In the event
                                                                                       that marcus evans permanently cancels the event for any reason whatsoever, (including, but not limited to any force
The credit card payment amount will be deducted in Swedish crowns. A 24% service       majeure occurrence) and provided that the event is not postponed to a later date nor is merged with another event, the
charge has been added to all conference fees prior to the event and is inclusive of    Client shall receive a credit note for the amount that the Client has paid to such permanently cancelled event, valid for up
programme materials, luncheon and refreshments. VAT will charged at the country rate   to six months to be used at another marcus evans event. No refunds, part refunds or alternative offers shall be made.
                                                                                       7. Governing law: This Agreement shall be governed and construed in accordance with the law of England and the parties
where the conference will be held.
                                                                                       submit to the exclusive jurisdiction of the English Courts in London. However, marcus evans only is entitled to waive this
                                                                                       right and submit to the jurisdiction of the courts in which the Client's office is located.
                                                                                       8. Client hereby acknowledges that he/she specifically authorizes that marcus evans charge the credit card listed above
                                                                                       for the amount provided herein; that this Contract is valid, binding and enforceable; and that he/she has no basis to claim
                                                                                       that any payments required under this Contract at any time are improper, disputed or unauthorized in any way. Client
                                                                                       acknowledges that they have read and understood all terms of this contract, including, without limitation, the provisions relating
                                                                                       to cancellation.

                                                 conferences

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Bs016 Sales Jh

  • 1. 3rd Annual Asset Effectiveness and Reliability Excellence Cultural Change, Optimal Maintenance and Operational Strategies to Reduce Downtimes and Increase Asset Performance Amsterdam, The Netherlands 25th–27th May 2011 Half-day Pre-Conference Workshop Reliability Excellence Through Continuous Improvement Attending this Premier marcus evans Conference Will Enable You to: • Gain insights into cultural changes and its influence on your overall asset performance strategy In the Chair: • Reduce downtimes by developing metrics to eliminate the actual cause of unavailability Paul Tasker RAEng Visiting Professor, Integrated • Realise how human factor impacts on the asset health System Design management Cranfield University • Discover a mix of differentiation tools in asset maintenance and performance • Achieve operational excellence by using the support of non- technical processes marcus evans Expert Speaker Panel: • Explore the root cause features and adapt your analysis to Eric Holmes Pierre Alain Saurin prevent repetitive failures Head of Business Capabilities Engineering Group Leader • Learn about latest standardisation and regulatory updates Bombardier Transportation Syngenta and how they influence your asset management strategy Edwin Stevering Philip Lawson Manager, Decentralised Asset Business Development Manager Learn from Key Practical Case Studies: Electrabel Emerson Process Management • Bombardier Transportation increase operational performance and significantly improve their fleet Stephan Mohr Christian Parpet performance area Nature Manager Director, Engineering and • Electrabel successfully determine root cause analysis and Danone Operations develop measures to eliminate the effect of the causes Rockwell Collins • Nuon Energy adopt a maintenance programme, focus on Paul Tasker HAZOP analysis and RAM calculationss RAEng Visiting Professor in Hans Verwiligen • Cargill build up and monitor risk based asset management Integrated System Design Maintenance Development improvement process Cranfield University Engineer • Syngenta transform asset performance by adapting cultural NUON Energy change: Connecting people, strategy and corporate Eddie Launhardt objectives Senior Reliability Engineer Jan Elen Scottish Power Energy Reliability Engineer Wholesale Flowserve Corporation Roy Cunningham Alex Thomson Project Manager, MSR and Principal Consultant Optimisation Institute of Asset Management Scottish Power Energy Wholesale Adrian Clements General Manager, Asset Risk Berend Lindeman Management Silver Sponsor: Reliability Leader Europe Arcelor Mittal Cargill conferences
  • 2. Pre-Conference Workshop marcus evans 25th May 2011 12.45 Registration and Morning Coffee 13.00 Workshop Leader’s Opening Remarks marcus evans conferences Producers of high quality business to business conferences designed RELIABILITY EXCELLENCE THROUGH CONTINUOUS to address the strategic information needs of senior executives. IMPROVEMENT Speakers are practitioners from international blue-chip organisations and financial institutions, as well as business schools, As asset intensive companies are striving to get the maximum value academic bodies and government ministries. More than out of what they have invested in their assets, this workshop will enable participants to determine the right mix of tools and practices to 1,000 conferences take place each year, attracting over successfully implement an asset management strategy, achieve 100,000 delegates and 16,000 speakers. a competitive advantage and prevent downtimes and money loss. It will explore best process, methodologies to improve equipment utilisation, marcus evans summits reliability strategy as well as better maintenance tactics. Producers and promoters of over 150 of the world’s leading business and economic summits every year for senior decision Topics Covered Include: makers at exclusive locations around the world. These events • Reducing operating costs by eliminating unplanned downtime • The challenges of maintenance improvement to reach strategic needs provide attendees with a unique opportunity to access the latest • Strategic decision making: Outsourcing or in-house maintenance developments in their chosen industry and to network in to demonstrate a measurable return on investment a structured environment with leading industry practitioners. • Proven reliability studies • Eliminating underperformance of your equipment and boosting the bottom line marcus evans professional training • The importance of the main industrial instruments including Sector Focused and General Management Training through high controlling, protecting, security and safety to reach reliability excellence quality courses, videos and CD-ROMs enables organisations of any Led By: size and geographical location to benefit from working with Workshop Leader to Be Appointed marcus evans for all their training needs. The clients’ demands for high quality hands-on training drives the focus for content, and Attendees will be able to enjoy afternoon tea and networking opportunities midway through the workshop at 15.15 thorough research ensures a compatibility with current business concerns. 17.30 Workshop Leader’s Closing Remarks marcus evans language training marcus evans linguarama offers effective training in language, communication and culture for business and professional people. With more than 30 years’ experience and over 20 centres in Europe, we are one of Europe’s largest business language and communication training organisations. Each year marcus evans linguarama trains people from over 60 countries worldwide and provides over 1,000 companies and organisations with total training solutions where our courses are focused entirely on the needs of the individual participant or group and have practical relevance to business and professional life. marcus evans corporate hospitality Specialists in corporate hospitality linked to the premier international sporting events around the world. Trading as The Hospitality Group (thg), Sports Marketing Group (smg) and International Championship Management, the event diary is nothing less than an international sporting directory. marcus evans congresses marcus evans congresses bring together the leading vendors and decision makers from a wide range of services and industries. Each event provides an opportunity for key suppliers to exhibit and demonstrate their products to the region’s key professionals. In addition to the exhibition format the event’s educational conference is attended only by delegates who are pre-qualified, in most cases to a minimum spend of US$5 million and many with budgets in excess of $50 million. www.marcusevans.com www.marcusevans.com
  • 3. Booking Line Day 1 John Hausman Tel.: +46 (0) 8 407 2993 26th May 2011 Fax: +46 (0) 8 407 2962 Johnhs@marcusevansse.com 08.30 Registration and Coffee 12.30 Case Study Increasing Operational Performance and Profitability 09.00 Opening Address from the Chair by Restructuring the Operational Department Paul Tasker • Deploying efficient tools to improve operational performance RAEng Visiting Professor, Integrated System Design • Setting up preventive metrics across plants to enhance the performance Cranfield University • Accomplishing operational excellence – Facing the challenge of applying conditional monitoring maintenance systems DRIVING ASSET PERFORMANCE THROUGH CULTURAL CHANGE • Defining the roles and responsibilities of all involved departments • Optimising asset availability and utilisation while balancing operational 09.10 Case Study constraints People and Asset Management – Identifying Factors Driving Eric Holmes the Change Forward Head of Business Capabilities • How can cultural change impact and transform your asset Bombardier Transportation performance? • Establishing a link between corporate objectives and asset performance 13.15 Networking Luncheon • Detecting and measuring the organisational standards and performance PREDICTIVE MAINTENANCE OPTIMISATION TO REDUCE • Categorising the assessment capabilities of a company’s human and DOWNTIMES physical resources Pierre Alain Saurin 14.15 Case Study Engineering Group Leader Developing and Monitoring Risk Based Asset Management Syngenta to Minimise Downtimes • Identifying the optimal time for risk mitigation and control 09.55 The Impact of Human Factor on Asset Health Management • Reducing factors that aggravate hazard – Accurately forecasting • Ensuring competence of your human resources – Making the the risk of industrial accidents (fire, toxins) and taking necessary action right decisions based on provided data • Vulnerability and risk analysis – Taking efforts to minimise • How to deal with the lack of right set of skills and expertise the probability of natural and man made risks • The necessity of internal communication and coordinating stakeholder • Frequency, prediction and probability as the key features of risk requirements qualification • Recognising the necessity of internal communication by • Analysing the existing levels of acceptable risks co-ordinating stakeholder requirements Berend Lindeman • Ensuring the alignment and efficiency of the workforce by promoting Reliability Leader Europe autonomy versus micro management Cargill Paul Tasker RAEng Visiting Professor, Integrated System Design 15.00 Case Study Cranfield University Maximising your Equipment through Implementation of Lean Maintenance 10.40 Morning Coffee and Networking Break • Applying proven lean tools and processes to your asset management department SUSTAINING ASSET UTILISATION PROCESS • Achieving quality in production by zero defect maintenance • Harnessing smart purchase technologies to ensure organisational 11.00 Determining the Difference Between Maintenance and standardisation Asset Performance • Identifying possible stopping points during the implementation phase • Improving decision making on asset selection, maintenance and Edwin Stevering utilisation through the use of KPIs and performance metrics Manager, Decentralised Asset • Setting up a strategy for process improvement – Defining the steps, Electrabel Netherlands decisions and resources involved • Repair or replace? – Evaluating the cost side and business needs 15.45 Afternoon Coffee and Networking Break • Avoiding the cost pitfalls – What are the hidden costs in the maintenance process? • Ensuring data analysis are transparent and accurate 16.05 Interactive Panel Discussion Uncovering the Advantages of Performing Predictive Philip Lawson Maintenance – Best Practice and Lessons Learned Business Development Manager • Efficiency gained by real time downturn detection Emerson Process Management • Increasing direct costs savings when using less spare parts • Ensuring more productivity by minimising the equipment downturn 11.45 Case Study • Speaking the C level language – Ensuring your communication is Asset Acquisition – Optimising Equipment Purchase effective and efficient to action your strategy and Replacement Strategies Facilitated by: • Will the new equipment increase the efficiency and productivity of the workforce? Paul Tasker • Determining the life of assets and implementing the replacement RAEng Visiting Professor, Integrated System Design strategy Cranfield University • What are the available resources helping in asset decisions? Panellists include: • Identifying the right time for asset change • What is the outlook for technological advances in the production Jan Elen business? Reliability Engineer • Finding the potential financing alternatives Flowserve Corporation Jan Elen 16.50 Closing Comments from the Chair Reliability Engineer Flowserve Corporation 17.00 End of the Conference
  • 4. Booking Line Day 2 John Hausman Tel.: +46 (0) 8 407 2993 27th May 2011 Fax: +46 (0) 8 407 2962 Johnhs@marcusevansse.com 08.30 Registration and Coffee 11.45 Case Study Gaining Operational Integrity by Implementing Process 09.00 Opening Address from the Chair Safety Management Paul Tasker • Automating your facility for better control and taking preventive action RAEng Visiting Professor, Integrated System Design • Achieving maximum profitability by focusing on reliability asset Cranfield University performance strategies • Improving behavioural actions by deploying health and safety programs SUPPLY CHAIN MODELS TO SUPPORT MAINTENANCE • Enhancing processes to guarantee employees’ overall safety OPTIMISATION 12.30 Networking Luncheon 09.10 Case Study ASSET SUSTAINABILITY AS A KEY VALUE INDICATOR Reliability Centred Maintenance (RCM) Insights and Analysis to Preserve System and Equipment Function • Explicitly acknowledging the key types of maintenance tasks 13.30 Panel Discussion • Identifying the equally important conditional probability of failures and Becoming Environmentally Responsible and Economically the actual breakdown of the asset function Competitive by Taking your Asset Management to • Indicating the growing importance of RCM analysis followed by the Next Level the consequences of the functional failures • Mapping out a path that will improve asset performance and • Successfully implementing and adopting RCM while recognising the save energy tangible and intangible return of investment • Aligning environmental responsibility with organisational strategic goals – What effect do your assets have on environment and how compliant Hans Verwiligen you are? Maintenance Development Engineer • Effective monitoring and measuring energy consumption and emission NUON Energy of all your equipment and systems • Implementing predictive maintenance techniques based on identified alerts 09.55 Case Study • Upgrading and refurbishing aging equipment to increase energy efficiency Aiming Towards Cost Effectiveness Strategies By Including • Transforming your performance towards energy efficient achievements the whole Supply Chain Matrix • Reducing unnecessary costs as an effect of asset downturn • KPI’s and metrics – Identifying the importance of effort sampling to Facilitated by: measure the productivity of your current human and machinery sources • Maintenance in sourcing – Recognising best partners for maintenance Paul Tasker innovation to support low cost sourcing strategies RAEng Visiting Professor, Integrated System Design • Building win – win strategies for long term vendor relationship Cranfield University by presenting strong negotiation skills Panellists Include: • Analysing and evaluating suppliers across categories in order to be Christian Parpet applicable to the equipment effectiveness Director, Engineering and Operations Adrian Clements Rockwell Collins General Manager, Asset Risk Management Stephan Mohr Arcelor Mittal Nature Manager Danone 10.40 Morning Coffee and Networking Break SAFETY COMMITMENT STRATEGIES TO MINIMISE COST STANDARDISATION PERFORMANCE FOR A PROMPT EXPENDITURES DEVELOPMENT 14.15 Complying with PAS 55 Assessment Methodology – Learning 11.00 Case Study from the Application Guidelines Integrating Safety Software Solutions to Reach • PAS 55 as a standardised reference for the optimal management of the Automation Transparency physical assets • Fragmented approach to safety and asset management that limits • Identifying the opportunities to deliver business goals more effectively visibility, control and effectiveness • Providing a framework for long life cycle of asset performance potential • Effectively eliminating the lack of cohesive safety and process hazards • Integration of asset management awareness systems for cost through bond software solutions optimisation • Emphasising asset availability while balancing the operational • Verifying ISO standardisations in order to develop a whole life cycle constraints to improve the bottom line excellence • Analysing the pros and cons of the automation transparency Alex Thomson Eddie Laundhardt Principal Consultant Senior Reliability Engineer Institute of Asset Management Scottish Power Energy Wholesale Roy Cunningam 15.00 Closing Comments from the Chair Project Manager, MSR and Optimisation Scottish Power Energy Wholesale 15.10 All participants are invited to a post-conference networking coffee break 15.30 End of the Conference Silver Sponsor Business Development Opportunities: Does your company have solutions or technologies that the conference delegates would benefit from knowing? If so, you can find out more about Emerson Process Management is a leading provider of maintenance the exhibiting, networking and branding opportunities available and reliability management technologies and services that enable by contacting: organizations to effectively manage their mechanical, process, Rob Taylor, Sponsorship Director, marcus evans Barcelona instruments and valves. Emerson brings asset information across Tel: +34 93 393 4632 the plant into an integrated solution that helps better decision making Email: RobT@marcusevanses.com for improved asset performance and plant reliability. wwww.marcusevanscz.com/asseteffectiveness
  • 5. 3rd Annual 6th Annual Pan – European Conference AssetExcellence 2008 and Reliability Excellence Brand Effectiveness Please write in BLOCK CAPITALS GM210 BS016 marcus evans: Marcus Evans (Stockholm) Ltd Registration Details Sales Contract CONFERENCE: ASSET EFFECTIVENESS AND RELIABILITY EXCELLENCE DATES: 25TH–27TH MAY 2011 PLEASE COMPLETE THIS FORM AND FAX BACK TO VENUE: AMSTERDAM, THE NETHERLANDS Fax: +46 (0) 8 407 2962 Name: Position: E–mail: Name: Position: Payment Method Please charge my: E–mail: Organisation: Card Billing Address: ................................................................................................................ Address: City: ..................................................................Postcode: ...................................................... VAT ID: Card Holder’ s Name: .............................................................................................................. City: Postcode: Signature: ................................................................................................................................ Phone: Fax: Card Number: .......................................................................................................................... Expiry Date: .............................................................................................................................. Date: Valid From: ......................................................Expiry Date: .................................................... Signature: Visa CVC Number or MasterCard CVV Number (Last three digits on the back of the card): This booking is invalid without a signature Register Now Your contact at marcus evans: John Hausman CONFIRMATION DETAILS – After receiving payment, a receipt will be issued. If you Tel.: +46 (0) 8 407 2993 do not receive a letter outlining the conference details two weeks prior to the event, please contact the Conference Coordinator at marcus evans, Tel: +46 (0) 8 407 6040 Fax: +46 (0) 8 407 2962 Johnhs@marcusevansse.com CONFERENCE DELEGATE TERMS Terms & Conditions: marcus evans: Marcus Evans Ltd. Fees 1. Fees are inclusive of program materials and refreshments. 2. Payment Terms: Following completion and return of the registration form, full payment is required within 5 days from I receipt of invoice. PLEASE NOTE: payment must be received prior to the conference date. A receipt will be issued on payment. Due to limited conference space, we advise early registration to avoid disappointment. A 50% cancellation fee will be I 2 DAY CONFERENCE + ONLINE DOCUMENTATION + WORKSHOP @ EUR 3899 (SEK 35091) + VAT charged under the terms outlined below. We reserve the right to refuse admission if payment is not received on time. 3. Cancellation/Substitution: Provided the total fee has been paid, substitutions at no extra charge up to 14 days before the I 2 DAY CONFERENCE + ONLINE DOCUMENTATION @ EUR 2999 (SEK 26991) + VAT event are allowed. Substitutions between 14 days and the date of the event will be allowed subject to an administration fee ONLINE DOCUMENTATION @ EUR 895 (SEK 8055) of equal to 10% of the total fee that is to be transferred. Otherwise all bookings carry a 50% cancellation liability immediately after a signed sales contract has been received by marcus evans (as defined above). Cancellations must be received in writing by mail or fax six (6) weeks before the conference is to be held in order to obtain a full credit for any future Payment is required within 5 working days. marcus evans conference. Thereafter, the full conference fee is payable and is non-refundable. The service charge is The credit card payment amount will be deducted in Swedish crowns. A 24% service completely non-refundable and non-creditable. Payment terms are five days and payment must be made prior to the start of charge has been added to all conference fees prior to the event and is inclusive of the conference. Non-payment or non-attendance does not constitute cancellation. By signing this contract, the client agrees that in case of dispute or cancellation of this contract that marcus evans will not be able to mitigate its losses for any less programme materials, luncheon and refreshments. VAT will charged at the country rate than 50% of the total contract value. If, for any reason, marcus evans decides to cancel or postpone this conference, where the conference will be held. marcus evans is not responsible for covering airfare, hotel, or other travel costs incurred by clients. The conference fee will not be refunded, but can be credited to a future conference. Event program content is subject to change without notice. 4. Copyright etc: All intellectual property rights in all materials produced or distributed by marcus evans in connection with Premier Plus Package – 2.5 day conference this event is expressly reserved and any unauthorized duplication, publication or distribution is prohibited. 5. Data Protection: Client confirms that it has requested and consented to marcus evans retaining client information on Applies to full conference price: marcus evans group companies database to be used by marcus evans groups companies and passed to selected third parties, to assist in communicating products and services which may be of interest to the client. If the client wishes to stop I receiving such information please inform marcus evans local office or email gleavep@marcusevansuk.com For training and security purposes telephone calls may be recorded. I 3RD–4TH ATTENDEES @ EUR 3314 (SEK 29826) + VAT PER DELEGATE (15% DISCOUNT) 6. Important note. While every reasonable effort will be made to adhere to the advertised package, marcus evans reserves 5TH–6TH ATTENDEES @ EUR 3119 (SEK 28071) + VAT PER DELEGATE (20% DISCOUNT) the right to change event dates, sites or location or omit event features, or merge the event with another event, as it deems necessary without penalty and in such situations no refunds, part refunds or alternative offers shall be made. In the event that marcus evans permanently cancels the event for any reason whatsoever, (including, but not limited to any force The credit card payment amount will be deducted in Swedish crowns. A 24% service majeure occurrence) and provided that the event is not postponed to a later date nor is merged with another event, the charge has been added to all conference fees prior to the event and is inclusive of Client shall receive a credit note for the amount that the Client has paid to such permanently cancelled event, valid for up programme materials, luncheon and refreshments. VAT will charged at the country rate to six months to be used at another marcus evans event. No refunds, part refunds or alternative offers shall be made. 7. Governing law: This Agreement shall be governed and construed in accordance with the law of England and the parties where the conference will be held. submit to the exclusive jurisdiction of the English Courts in London. However, marcus evans only is entitled to waive this right and submit to the jurisdiction of the courts in which the Client's office is located. 8. Client hereby acknowledges that he/she specifically authorizes that marcus evans charge the credit card listed above for the amount provided herein; that this Contract is valid, binding and enforceable; and that he/she has no basis to claim that any payments required under this Contract at any time are improper, disputed or unauthorized in any way. Client acknowledges that they have read and understood all terms of this contract, including, without limitation, the provisions relating to cancellation. conferences