Software development lifecycle (SDLC) has traditionally been used for in-house systems
or custom-developed software. Capability Maturity Model Integration (CMMI) has been
used specifically in software engineering to demonstrate the maturity of an organization's
software development process. Implementations of packaged enterprise software bring a
unique set of challenges that need to be viewed from the different perspectives of SDLC
and CMMI. This presentation demonstrates how ERP managers can articulate their
development and support process within the context of SDLC and CMMI.