The document describes the responsibilities of a Broker's Assistant Position at The Master InsuranceAgency, Inc. The position involves various administrative duties like answering phones, filing, copying and faxing. Additional responsibilities include updating files and policies, obtaining quotes and renewals, making certificates of insurance, contacting clients, processing claims, cancellations and more. The ideal candidate will have business or insurance experience but training will be provided. Fluency in Mandarin, Cantonese or Korean is preferred. The full-time position requires working about 70 hours per week Monday through Friday.