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Breakfast
Service
Sequence
Introduction of the Speaker
At the end of the discussion :
 1. identify the key steps in serving
breakfast.
 2. know what the things needs to be
done.
 3. learn the advantages of having a loyal
customer.
We will be able to:
Goal:
To build guest
LOYALTY
Steps for EXCELLENT
breakfast service.
7 steps
Step 1
GREET
THE GUEST
Step 2
SEATTHE GUEST
STEP 3
OFFER
TEA OR COFFEE
If the coffee or tea was not
served…
STEP 4
DISH OUT
SOILED PLATES
STEP 5
REFILL
TEA OR COFFEE
STEP 6
PRESENT
THE BILL
STEP 7
BID
FAREWELL
DO NOT
forget the basics
 Greet
 Eye contact
 Stay in the dining area as often as
possible
 Use the guest name if possible
LOYAL
GUESTS!
QUESTIONS?
STUDY MATERIALS
BOOKS:
FOOD AND BEVERAGE SERVICE FUNDAMENTALS
by: Lucio D. De Asis
F 642.6 D34
FOOD AND BEVERAGE SERVICE MANUAL
by: Maria Lutgarda Punay
F 642.6 P96
SLIDES UPLOADED TO:
 www.slideshare.net
Account: lightbluecar@rocketmail.com
Title: Breakfast Service Sequence

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Breakfast Service Sequence