Build a digital-first brand | Brand building framework | Branding case study for CAROL Bike
Join our free webinar to come on the journey of rebranding a fitness company and watch its transformation from a mediocre visuality to a modern, digital-first brand built based on customer insights and big idea. Learn how branding has evolved in the digital age, discover how to build a digital-first brand, and master a step-by-step brand-building framework.
Agenda
Understand the importance of brand building.
Learn about the evolution of branding.
Master a brand-building framework.
Examine the CAROL Bike case study.
13. A brand is what people
see, think, feel and say about you.
14. ”
Your brand is what other people say
about you when you're not in the room.
Jeff Bezos
15. A brand is why people should care.
Strong brands can form deep emotional
connections with customers because they
stand for something that people care
about.
16. ”
A brand is a person’s gut feeling about a
product, service or company.
Marty Neumeier
24. They have far too many choices, and their
expectations are too high to get away with
“shallow branding”.
BRANDS NOW
25. Look at me, listen to me,
this is why I’m wonderful,
pay attention.
BRANDS BEFORE
Here’s what I understand
about your needs, and here’s
how I am here to help.
BRANDS NOW
26. A brand should represent what
a business stands for and should be built
on real consumer insights.
27. In the digital age,
brand is conveyed
through every touchpoint.
28. What would get people’s attention in
a shopping aisle?
Stand-out packaging
What would get people’s attention on a
social media feed?
Design with stopping power
What would convince them to buy? Sleek website
Functional benefits
What would make them feel good about
their purchase?
The brand’s mission
What would get them talking about the brand at a
dinner party?
A brand like no other, an
emotional connection
Customer journey and branding
29. Project
Positioning: Material science company
R&D facilities in Italy
Tomorrow-Tree Fund
Collaboration-driven product line:
§ United Nations around SDGs
§ ”Protect the Species” capsule collection
§ Costa Brazil collection
§ Takashi Murakami and Bee project
Case study
31. You need a brand if :
§ You want to create or disrupt a category
§ You want to charge a premium mark-up
§ Emotions guide the decision-making in your category
You don’t need a brand if:
§ You offer a me-too, transactional product
§ You are competing on price
35. 1. Target Audience
Brand-building research
Attitudes
Behaviour
Dreams
Desires
Beliefs
Motivations
Needs
2. Key problem
What is missing from
the customers’ lives?
3. The Brand Idea
How does the brand create
a solution for the specific
problem?
It is an explanation of why
this brand will matter to
people.
36. 4. Functional Benefits
Brand-building research
A brand should be built on
product differentiation.
How are you different from
your competitors?
5. Emotional Benefits
How will the brand make them
feel?
Emotional ideas should have a
basis in your product’s
benefits.
37. Key problem: Trainers are made from some of the
most environmentally damaging materials in the
world.
Brand Idea: Create “environmentally friendly”
trainers.
Functional benefits: Environmentally friendly shoes
that are so comfortable.
Emotional benefit: Idea of exploration and emotional
territory of curiosity.
Positioning: One shoe for all you do
38. 3P Branding Framework
1. Purpose
Why the brand exists
2. Positioning
What differentiates the brand from other brands
3. Personality
If the brand were a person, how would they be
43. CASE
STUDY CASE STUDY: CAROL BIKE
CAROL Bike
CAROL is the smartest,
most effective exercise
bike with workout backed
by science.
SOURCE HERE
44. CASE
STUDY CASE STUDY: CAROL BIKE
Business challenges
Low sales
High traffic and top-of-funnel interest
Low conversion on the website
Consumer insights
Low trust: “Too good to be true”
Small community: “Will they go bust?”
Context
45. CASE
STUDY CASE STUDY: CAROL BIKE
CAROL Bike
CAROL is the smartest,
most effective exercise
bike with workout backed
by science.
SOURCE HERE