Brand identity is the collection of elements that a company uses to portray itself to consumers. It includes visual elements like name, logo, fonts and images that create recognition. Brand identity is important as it differentiates a brand from others through distinguishable elements and gives rise to the brand experience. Convergence media, which merges communication outlets through digitization and the internet, allows brands to integrate social media into promotions to build followers and communicate brand messages to audiences. This creates a stronger connection between brands and audiences.