Brand ailures
SERVICES
Sohaib Afzal Rana
Mohsin Ali Sadiq
ailure
Nature of Service – Coffee Shop
Nature of Failure – Cultural Failure
Pakistanis’ preferred hot beverage - Tea
Coffee consumed as a byproduct to some dessert – CB
Research
Product Offering did not include
desserts
Also failed in India
ailure
Nature of Service – Banking & Finance
Nature of Failure – People’s Failure
Temasek Holdings, Singaporean state-owned
institutional investor, invested $540 million into
NIB Bank
NIB Bank Losses - $400 million
Being Acquired by ICBC – World’s most
profitable bank
ailure
Nature of Service – Telecommunication
Nature of Failure – Tired Brand
Failure to keep up with technology –
GSM
ailure
Nature of Service – Auction Website
Nature of Failure – Idea Failure
Unable to create customer trend of online
purchasing and auctioning
Inappropriate model – B2C instead of the
orthodox C2C
ailure
Nature of Service – Arcade and Kid’s
Entertainment
Nature of Failure – Tired Brand
Advanced Gaming Consoles
Portability
Gaming Industry - Choices
ailure
Nature of Service – Air Travel
Nature of Failure – People’s Failure
Leased B 737-200s in 1993 - grounded after it
started losing money and failed to clear
CAA dues.
Relaunched operations in 2012 after 12
years gap
Arshad Jalil appointed as managing
director - former CEO of Shaheen Air and
owns an aircraft maintenance company
Nature of Service – Theme
based dining
Nature of Failure – Idea Failure
A large proportion of the
population is unfamiliar with
Hollywood (except certain
characters such as Rambo)
ailure
ailure
Nature of Service – Casual Dining
Nature of Failure – Cultural Failure
Ahead of its time
Expensive dining for the younger
generation
Stools for seating – problems for
older generation
Nature of Service – Air Travel
Nature of Failure – People’s Failure
May 2007 - CAA suspended its
operations
Issues related to the safety of
operations and passenger
convenience.
ailure
ailure
Nature of Service – Dining
Nature of Failure – Idea Failure
Boasted Better Ingredients – Traditional
Pizza with Thin Crust and Dough
Pizza Hut had changed people’s
expectations of Pizza – Thick Crust,
Greasy, Localized flavors etc.
QUESTIONS

Brand failures in Pakistan - Services

  • 1.
  • 2.
    ailure Nature of Service– Coffee Shop Nature of Failure – Cultural Failure Pakistanis’ preferred hot beverage - Tea Coffee consumed as a byproduct to some dessert – CB Research Product Offering did not include desserts Also failed in India
  • 3.
    ailure Nature of Service– Banking & Finance Nature of Failure – People’s Failure Temasek Holdings, Singaporean state-owned institutional investor, invested $540 million into NIB Bank NIB Bank Losses - $400 million Being Acquired by ICBC – World’s most profitable bank
  • 4.
    ailure Nature of Service– Telecommunication Nature of Failure – Tired Brand Failure to keep up with technology – GSM
  • 5.
    ailure Nature of Service– Auction Website Nature of Failure – Idea Failure Unable to create customer trend of online purchasing and auctioning Inappropriate model – B2C instead of the orthodox C2C
  • 6.
    ailure Nature of Service– Arcade and Kid’s Entertainment Nature of Failure – Tired Brand Advanced Gaming Consoles Portability Gaming Industry - Choices
  • 7.
    ailure Nature of Service– Air Travel Nature of Failure – People’s Failure Leased B 737-200s in 1993 - grounded after it started losing money and failed to clear CAA dues. Relaunched operations in 2012 after 12 years gap Arshad Jalil appointed as managing director - former CEO of Shaheen Air and owns an aircraft maintenance company
  • 8.
    Nature of Service– Theme based dining Nature of Failure – Idea Failure A large proportion of the population is unfamiliar with Hollywood (except certain characters such as Rambo) ailure
  • 9.
    ailure Nature of Service– Casual Dining Nature of Failure – Cultural Failure Ahead of its time Expensive dining for the younger generation Stools for seating – problems for older generation
  • 10.
    Nature of Service– Air Travel Nature of Failure – People’s Failure May 2007 - CAA suspended its operations Issues related to the safety of operations and passenger convenience. ailure
  • 11.
    ailure Nature of Service– Dining Nature of Failure – Idea Failure Boasted Better Ingredients – Traditional Pizza with Thin Crust and Dough Pizza Hut had changed people’s expectations of Pizza – Thick Crust, Greasy, Localized flavors etc.
  • 12.