Walgreens has a long history of innovation in pharmacy services. Mobile apps are now an important part of their business strategy and omni-channel customer experience. Over 40% of Walgreens customers use their app in stores, and their first mobile app allowing prescription refills via photo scan was hugely popular, driving over 50% of online refills. Walgreens is now focused on using mobile apps to inspire customers through features like photo sharing and printing, and to transform their business through new platforms for health services and developing an API for other developers.
8th CEE Retail Banking Conference, 11 October 2011, Budapest
Organized by Fleming Europe
Presentation given by Sotiris Sirmakezis, Deputy General Manager, Piraeus Bank
8th CEE Retail Banking Conference, 11 October 2011, Budapest
Organized by Fleming Europe
Presentation given by Sotiris Sirmakezis, Deputy General Manager, Piraeus Bank
From Retail to Wetail: the future of retail communicationAlessandro Panella
The retail landscape has changed dramatically over the last 10 years. New technologies have forced retailers to rethink their business models and the way they will engage with consumers and shoppers in the future.
“I think that a lot of retailers are facing up to the fact that the world is omni-channel or multichannel. The point is that retailers have to realize that they need to engage with shoppers whenever and wherever those shoppers are thinking about purchasing.” says Bryan Roberts from Kantar Retail in the latest Brand Z report about the most valuable Retailer Brands in 2012.
During that period of time we’ve seen a pure-play e-commerce retailer, Amazon, become the most valuable retailer brand in the world. The role of the physical store has changed – moving away from merchandising products to offering unique brand experiences. To put it in the words of Vittorio Radice, CEO of leading Italian department store La Rinascente, “We want to be the place where we know that the people shopping there are not actually shopping for products, they‘re shopping for an experience.”
This transformation is happening everywhere. Discounters have recognized the need to reinvent themselves and provide better quality and service instead of just cheap prices as evidenced by the move of Aldi Süd in Germany who is planning to grow the share of branded products in its assortment to as much as 25%. Shoppers should no longer be called shoppers if one thinks about the traditional definition: “One who visits stores in search of merchandise or bargains.” The times when people were searching for just merchandise or bargains are gone. The explosion of social media and the many possible brand interactions have created a new breed of shoppers. These people want to have a say in what is sold, they join forces to gain better prices and are more than happy to share their experiences if they feel listened to.
So how do retail brands strive in such an environment? How will they engage with the new breed of shoppers? What does the future of retail communication look like? These are just some of the questions we will raise in this study and we hope that you’ll find the answers interesting.
Welcome to the Era of Agile Commerce (Webinar)Monetate
Watch the webinar: http://monetate.com/webinar/welcome-to-the-era-of-agile-commerce/
Customers today don’t shop in “channels.” They interact with brands across multiple touchpoints – in stores, online, via phone, on social media, on mobile devices – and expect a consistent and personalized brand experience throughout. To succeed in this era of agile commerce companies must focus on how consumers interact with every touchpoint in the customer lifecycle and derive the most value from each interaction.
Guest Speaker, Forrester Research Inc. Principal Analyst Brian Walker will share:
* How to increase sales, reduce operating costs, and increase profitability using an agile commerce model
* How to integrate customer insights into every touchpoint to create a consistent, integrated customer experience
* Which technologies organizations should invest in to attract, serve, and support customers
Getting Beyond the Hype-What’s Really Working In Mobile Marketing Today by Mo...SIM Partners
Create your roadmap to navigate the ever-changing landscape of Mobile Commerce. Unlock opportunity by demystifying GeoLocation & GeoFencing, gain insight into what behaviors are really happening “on the go”, and get ready for the changes ahead.
Yandex - Russian e-commerce update for Women's Fashion (Shoes and Clothing)Preston Carey
One of the fastest growing and most exciting sectors in Russian e-commerce - Women's Fashion (Shoes & Clothing). This market overview provides an introduction to the online advertising trends in the market.
Hi Kenji, attached is an updated deck. (I removed a few confidential slides.) Thanks again - keep me posted on feedback to the presentation! Best, Alina
Stiki at Electronic Retailing Association February 2016Robin Shapiro
Keynote presentation by Robin Shapiro, Founder and CEO of Stiki, LLC at the Electronic Retailing Association, February 2016 "Great Ideas Summit" in Orlando, Florida.
Een eerste inzicht in de kracht van storytelling door Kris Pattyn, professor aan de KULeuven en zaakvoerder van Koppa Digitale Media. Ter gelegenheid van de Intago Grand Opening.
Dott. Stefano Corazza, Dott. Eugenio Govoni - Formati di fatturazione: i band...EPOCA
Formati di fatturazione: i bandi di gara
Dott. Stefano Corazza - Dirigente Unità professionale Grandi Appalti di Lavori dell'Università di Bologna
Dott. Eugenio Govoni - Università di Bologna
From Retail to Wetail: the future of retail communicationAlessandro Panella
The retail landscape has changed dramatically over the last 10 years. New technologies have forced retailers to rethink their business models and the way they will engage with consumers and shoppers in the future.
“I think that a lot of retailers are facing up to the fact that the world is omni-channel or multichannel. The point is that retailers have to realize that they need to engage with shoppers whenever and wherever those shoppers are thinking about purchasing.” says Bryan Roberts from Kantar Retail in the latest Brand Z report about the most valuable Retailer Brands in 2012.
During that period of time we’ve seen a pure-play e-commerce retailer, Amazon, become the most valuable retailer brand in the world. The role of the physical store has changed – moving away from merchandising products to offering unique brand experiences. To put it in the words of Vittorio Radice, CEO of leading Italian department store La Rinascente, “We want to be the place where we know that the people shopping there are not actually shopping for products, they‘re shopping for an experience.”
This transformation is happening everywhere. Discounters have recognized the need to reinvent themselves and provide better quality and service instead of just cheap prices as evidenced by the move of Aldi Süd in Germany who is planning to grow the share of branded products in its assortment to as much as 25%. Shoppers should no longer be called shoppers if one thinks about the traditional definition: “One who visits stores in search of merchandise or bargains.” The times when people were searching for just merchandise or bargains are gone. The explosion of social media and the many possible brand interactions have created a new breed of shoppers. These people want to have a say in what is sold, they join forces to gain better prices and are more than happy to share their experiences if they feel listened to.
So how do retail brands strive in such an environment? How will they engage with the new breed of shoppers? What does the future of retail communication look like? These are just some of the questions we will raise in this study and we hope that you’ll find the answers interesting.
Welcome to the Era of Agile Commerce (Webinar)Monetate
Watch the webinar: http://monetate.com/webinar/welcome-to-the-era-of-agile-commerce/
Customers today don’t shop in “channels.” They interact with brands across multiple touchpoints – in stores, online, via phone, on social media, on mobile devices – and expect a consistent and personalized brand experience throughout. To succeed in this era of agile commerce companies must focus on how consumers interact with every touchpoint in the customer lifecycle and derive the most value from each interaction.
Guest Speaker, Forrester Research Inc. Principal Analyst Brian Walker will share:
* How to increase sales, reduce operating costs, and increase profitability using an agile commerce model
* How to integrate customer insights into every touchpoint to create a consistent, integrated customer experience
* Which technologies organizations should invest in to attract, serve, and support customers
Getting Beyond the Hype-What’s Really Working In Mobile Marketing Today by Mo...SIM Partners
Create your roadmap to navigate the ever-changing landscape of Mobile Commerce. Unlock opportunity by demystifying GeoLocation & GeoFencing, gain insight into what behaviors are really happening “on the go”, and get ready for the changes ahead.
Yandex - Russian e-commerce update for Women's Fashion (Shoes and Clothing)Preston Carey
One of the fastest growing and most exciting sectors in Russian e-commerce - Women's Fashion (Shoes & Clothing). This market overview provides an introduction to the online advertising trends in the market.
Hi Kenji, attached is an updated deck. (I removed a few confidential slides.) Thanks again - keep me posted on feedback to the presentation! Best, Alina
Stiki at Electronic Retailing Association February 2016Robin Shapiro
Keynote presentation by Robin Shapiro, Founder and CEO of Stiki, LLC at the Electronic Retailing Association, February 2016 "Great Ideas Summit" in Orlando, Florida.
Een eerste inzicht in de kracht van storytelling door Kris Pattyn, professor aan de KULeuven en zaakvoerder van Koppa Digitale Media. Ter gelegenheid van de Intago Grand Opening.
Dott. Stefano Corazza, Dott. Eugenio Govoni - Formati di fatturazione: i band...EPOCA
Formati di fatturazione: i bandi di gara
Dott. Stefano Corazza - Dirigente Unità professionale Grandi Appalti di Lavori dell'Università di Bologna
Dott. Eugenio Govoni - Università di Bologna
Presentation at the Mobile Payments Conference in SF, CA.
Results of studies that show an increase is user expectations for mobile channel & best practices on how to improve customer experience for the mobile channel.
Mobile Device boom Spurs Media ,Apps and Entertainment Spending Worthy for Marketer to Implement Mobile Social Media Marketing
http://www.mobilegeosocial.com
Retail Mobility: Welcoming the consumer on mobile[x]cube LABS
Our Whitepaper focuses on retail mobile solutions and endeavors to decipher the reasons behind retailers taking the mobile plunge, the seismic shift in the consumer behavior, the growth engines behind retail mobility,
opportunities, challenges and advantages for various stakeholders and a look into the days ahead.