Branding & AdvertisingBranding & Advertising
For Small BusinessesFor Small Businesses
What Is the most expensiveWhat Is the most expensive
real estate on the earth ?real estate on the earth ?
What is the Territory of the
Brand?
Six inches wide Grey and wet Mysterious
Do You Know Where isDo You Know Where is
this Restaurant ?this Restaurant ?
Koolar
You Will Hate This……..You Will Hate This……..
 YourYour VISIBILTYVISIBILTY is more important than youris more important than your
ABILITY.ABILITY.
Small Business Climate Is Very
Challenging
 667,000 new businesses started each year.667,000 new businesses started each year.
 25,000 new products introduced annually25,000 new products introduced annually
 4,000 promotional messages assault each person4,000 promotional messages assault each person
dailydaily
 Competition becoming fierceCompetition becoming fierce
 Marketing array is staggeringMarketing array is staggering
Start treating your practiceStart treating your practice
like a small businesslike a small business
oror
you will be out of Businessyou will be out of Business
What Is Brand ?What Is Brand ?
Not a TaglineNot a Tagline
Not a Product
Brand is a RelationBrand is a Relation
Brand as an AssetBrand as an Asset
 ““If Coca Cola lost everything exceptIf Coca Cola lost everything except
for ‘the formula’ and its brand name , itfor ‘the formula’ and its brand name , it
could walk into any bank in the worldcould walk into any bank in the world
and get $100 billion loan to start fromand get $100 billion loan to start from
the scratch”the scratch”
Fortune MagazineFortune Magazine
Do You Need Branding ?Do You Need Branding ?
 Everyone has a perception about you.Everyone has a perception about you.
 You have already been branded.You have already been branded.
 The question isThe question is
 DODO YOUYOU WANT TO CONTROL IT ? OrWANT TO CONTROL IT ? Or
 YOU WANT THEYOU WANT THE CLIENTCLIENT TO CONTROLTO CONTROL
IT?IT?
“If you stand for nothing,
you will fall for anything.”
Ronnie Apteker – Founder Internet Solutions
19
Why Branding Pays Off?
 Time, money and efforts spent on branding
comes back when the process is done
intelligently
It is easier to remember the branded company
than the non branded one.
they are more likely to repeat buying, and less
likely to go for competing brands
Customers are willing to pay more for a well
known brand
20
Why Branding Pays Off?Why Branding Pays Off?
Ability to expand a well-known brand to
cover a new category, product, service, or
locations
You can get more money from your company
when you decide to sell it
Lower marketing expense:
People tends to buy from a well-known
company over a no-name one
21
Elements of A BrandElements of A Brand
 Company nameCompany name
 LogoLogo
 Slogan and taglineSlogan and tagline
 Letterhead and formsLetterhead and forms
 SignageSignage
 Design of marketing materialsDesign of marketing materials
 WebsiteWebsite
 AdvertisingAdvertising
 Staff dressesStaff dresses
Tagline 
A tagline is a short phrase, not a sentence,
conveys what your company does.
Include a action verb and clarify what product or
service your company provides.
 Brand PersonalityBrand Personality
 Create a Create a personalitypersonality for the company, for the company,
 Just as you would for a real person, reflectingJust as you would for a real person, reflecting
aspects of the actual reputation, attitudes andaspects of the actual reputation, attitudes and
behavior.behavior.
 Choose the way that you wish to speak to yourChoose the way that you wish to speak to your
customers.customers.
Thums UP
The Times Of India
MID DAY
 Know your audience
 You must first have a clear understanding of your
audience,
 Especially before you begin creating content strategies
and communication plans.
 Determine the most influential touch points.Determine the most influential touch points.
 For example, if your product is ice cream, taste isFor example, if your product is ice cream, taste is
typically more important than package design.typically more important than package design.
 Both are touch points, but each has a different effectBoth are touch points, but each has a different effect
on our customers’ experiences as a whole.on our customers’ experiences as a whole.
Unique Selling PropositionUnique Selling Proposition (USP)(USP)
 Offer customer a specific, unique benefit – a proposition thatOffer customer a specific, unique benefit – a proposition that
differentiates you from competitors.differentiates you from competitors.
 ExamplesExamples
 Amazon.comAmazon.com Books fast and cheapBooks fast and cheap
 BMWBMW Ultimate Driving MachineUltimate Driving Machine
 Domino’s PizzaDomino’s Pizza Fresh, hot pizza in 30 minutesFresh, hot pizza in 30 minutes
 Federal ExpressFederal Express When it has to be there overnightWhen it has to be there overnight
 RolexRolex Watches that Winners WearWatches that Winners Wear
 VolvoVolvo SafetySafety
 MercedesMercedes EngineeringEngineering
 Design your social media blueprintDesign your social media blueprint
 What types of interactions do you want yourWhat types of interactions do you want your
customers to have with your business?customers to have with your business?
 Is Facebook right for you or isIs Facebook right for you or is
 Twitter more up your alley?Twitter more up your alley?
 It’s important to start by listening and observing whoIt’s important to start by listening and observing who
is talking about your brand.is talking about your brand.
 If no one is,If no one is, spark up the conversationspark up the conversation..
Immutable Law of NameImmutable Law of Name
In the long run the brand is nothing more than a
name
Brand NameBrand Name
 Short : Kodak, Fuji, Nokia, SamsungShort : Kodak, Fuji, Nokia, Samsung
 Unique : Toyota’sUnique : Toyota’s LexusLexus is distinctive. Toyota’sis distinctive. Toyota’s
LuxuryLuxury commonplacecommonplace
• Orange was a striking name in a world of tel andOrange was a striking name in a world of tel and
comscoms
 Not mean anything rude or silly in another languageNot mean anything rude or silly in another language
 Avoid generic / line extended namesAvoid generic / line extended names
• Xerox as opposed to Haloids Paper MasterXerox as opposed to Haloids Paper Master
• Xerox (Copier) is powerful. Xerox Computer isXerox (Copier) is powerful. Xerox Computer is
notnot
A brand’s logotype should be designed to fit the eyes.
Both eyes
• Simple logo, designed to fit both eyes
• Mercedes three star
• Logo font has to be clear and legible
• A housewife does not buy Ariel because it is
written in a specific font
Immutable Law of ShapeImmutable Law of Shape
Immutable Law of ColourImmutable Law of Colour
• Colours can help you stand out
•FedEx’s orange and purple packet stands out in corporate
blue
• Logo and colours help, but the power of the brand
• Colours have meanings
•Purple means royalty Red is energetic
•Blue is peaceful
• Opposite colours can differentiate
•Coke is red, Pepsi is blue Kodak is yellow, Fuji is green
Brand EssenceBrand Essence
 A brand must “leverage a compelling truth”A brand must “leverage a compelling truth”
Linux stands for freedom as opposed toLinux stands for freedom as opposed to
Microsoft’s monopolyMicrosoft’s monopoly
 A brand should mean a single powerful thing: theA brand should mean a single powerful thing: the
essenceessence
Essence of Volvo is SafetyEssence of Volvo is Safety
Essence of Tata is trustEssence of Tata is trust
Essence of Fevicol is bondingEssence of Fevicol is bonding
• A brand should also be clear of what is not its essence
• In India, STAR NEWS is not a channel of the masses
unlike STAR PLUS
• A brand should drive single mindedly its essence
• Volvo has been selling safety for 35 years
• Raymond has been selling the complete man for over 2
decades
• Essence of Dettol is protection against germs
• A brand loses its essence if it starts meaning a lot of things
• What is Miller :A Regular, Light, draft, cheap,
expensive beer
41
Rules to Turn Small Business ToRules to Turn Small Business To
a Big Brand.a Big Brand.
 Rule 1: Consumer Perception is the key to success
 Whether true or untrue, what customers perceived about
us is the truth, regardless of the facts
 Positioning is the key to success
 Rule 2: First to the market player has more chance to
win
 First mover has more chance to position your brand into
the mind of consumers first
 First mover has the best chance to select the best
positioning to win
42
Rules to Turn Small Business ToRules to Turn Small Business To
a Big Branda Big Brand Rule 3: If you cannot be the first mover, the try to move the
battlefield!
 Don’t just become a copycat.
 Try to create a new and unique proposition that we can be
the first, so that you avoid becoming an imitator
 Rule 4: Focus clearly on your unique selling point
 Don’t try to be everything for everyone
 Concentrate on one thing in the mind of consumers.
 Rule 5: Differentiate or Sell Cheap
 If you fail to be different, customers will focus on price!
43
Rules to Turn Small Business ToRules to Turn Small Business To
a Big Branda Big Brand
 Rule 6: Use Strategic Public Relations for brand
building, and advertising just for maintenance
 Advertising is less effective to introduce a brand
 It has near zero credibility
 It is too expensive for small companies
 There is full of clutter that make advertising ineffective
 It is a big boy game!
 Strategic public relations is the key for success for small
companies
 It is credible
 It is affordable
Rules to Turn Small Business ToRules to Turn Small Business To
a Big Branda Big Brand
 Rule 7: Find a great name for your brand!
 The name of your product is what separate you from your
competitors
 Short, Unique, Memorable
 Rule 8: Make sure that you are absolutely consistent
 It takes time to be clear in consumers’ mind
 To often change of direction confuse your customers and
dilute the power of your brand
Home WorkHome Work
 Description About your BrandDescription About your Brand
 Brand promiseBrand promise
 Identity Brief. Logo, Tagline, ColorIdentity Brief. Logo, Tagline, Color
 About CustomerAbout Customer
 1 Year Strategic Marketing Plan1 Year Strategic Marketing Plan

Brand building

  • 2.
    Branding & AdvertisingBranding& Advertising For Small BusinessesFor Small Businesses
  • 3.
    What Is themost expensiveWhat Is the most expensive real estate on the earth ?real estate on the earth ?
  • 4.
    What is theTerritory of the Brand?
  • 5.
    Six inches wideGrey and wet Mysterious
  • 6.
    Do You KnowWhere isDo You Know Where is this Restaurant ?this Restaurant ?
  • 7.
  • 9.
    You Will HateThis……..You Will Hate This……..  YourYour VISIBILTYVISIBILTY is more important than youris more important than your ABILITY.ABILITY.
  • 10.
    Small Business ClimateIs Very Challenging  667,000 new businesses started each year.667,000 new businesses started each year.  25,000 new products introduced annually25,000 new products introduced annually  4,000 promotional messages assault each person4,000 promotional messages assault each person dailydaily  Competition becoming fierceCompetition becoming fierce  Marketing array is staggeringMarketing array is staggering
  • 11.
    Start treating yourpracticeStart treating your practice like a small businesslike a small business oror you will be out of Businessyou will be out of Business
  • 12.
    What Is Brand?What Is Brand ?
  • 13.
  • 14.
  • 15.
    Brand is aRelationBrand is a Relation
  • 16.
    Brand as anAssetBrand as an Asset  ““If Coca Cola lost everything exceptIf Coca Cola lost everything except for ‘the formula’ and its brand name , itfor ‘the formula’ and its brand name , it could walk into any bank in the worldcould walk into any bank in the world and get $100 billion loan to start fromand get $100 billion loan to start from the scratch”the scratch” Fortune MagazineFortune Magazine
  • 17.
    Do You NeedBranding ?Do You Need Branding ?  Everyone has a perception about you.Everyone has a perception about you.  You have already been branded.You have already been branded.  The question isThe question is  DODO YOUYOU WANT TO CONTROL IT ? OrWANT TO CONTROL IT ? Or  YOU WANT THEYOU WANT THE CLIENTCLIENT TO CONTROLTO CONTROL IT?IT?
  • 18.
    “If you standfor nothing, you will fall for anything.” Ronnie Apteker – Founder Internet Solutions
  • 19.
    19 Why Branding PaysOff?  Time, money and efforts spent on branding comes back when the process is done intelligently It is easier to remember the branded company than the non branded one. they are more likely to repeat buying, and less likely to go for competing brands Customers are willing to pay more for a well known brand
  • 20.
    20 Why Branding PaysOff?Why Branding Pays Off? Ability to expand a well-known brand to cover a new category, product, service, or locations You can get more money from your company when you decide to sell it Lower marketing expense: People tends to buy from a well-known company over a no-name one
  • 21.
    21 Elements of ABrandElements of A Brand  Company nameCompany name  LogoLogo  Slogan and taglineSlogan and tagline  Letterhead and formsLetterhead and forms  SignageSignage  Design of marketing materialsDesign of marketing materials  WebsiteWebsite  AdvertisingAdvertising  Staff dressesStaff dresses
  • 22.
    Tagline  A tagline isa short phrase, not a sentence, conveys what your company does. Include a action verb and clarify what product or service your company provides.
  • 24.
     Brand PersonalityBrandPersonality  Create a Create a personalitypersonality for the company, for the company,  Just as you would for a real person, reflectingJust as you would for a real person, reflecting aspects of the actual reputation, attitudes andaspects of the actual reputation, attitudes and behavior.behavior.  Choose the way that you wish to speak to yourChoose the way that you wish to speak to your customers.customers.
  • 25.
  • 26.
  • 27.
  • 28.
     Know youraudience  You must first have a clear understanding of your audience,  Especially before you begin creating content strategies and communication plans.
  • 29.
     Determine themost influential touch points.Determine the most influential touch points.  For example, if your product is ice cream, taste isFor example, if your product is ice cream, taste is typically more important than package design.typically more important than package design.  Both are touch points, but each has a different effectBoth are touch points, but each has a different effect on our customers’ experiences as a whole.on our customers’ experiences as a whole.
  • 30.
    Unique Selling PropositionUniqueSelling Proposition (USP)(USP)  Offer customer a specific, unique benefit – a proposition thatOffer customer a specific, unique benefit – a proposition that differentiates you from competitors.differentiates you from competitors.  ExamplesExamples  Amazon.comAmazon.com Books fast and cheapBooks fast and cheap  BMWBMW Ultimate Driving MachineUltimate Driving Machine  Domino’s PizzaDomino’s Pizza Fresh, hot pizza in 30 minutesFresh, hot pizza in 30 minutes  Federal ExpressFederal Express When it has to be there overnightWhen it has to be there overnight  RolexRolex Watches that Winners WearWatches that Winners Wear  VolvoVolvo SafetySafety  MercedesMercedes EngineeringEngineering
  • 31.
     Design yoursocial media blueprintDesign your social media blueprint  What types of interactions do you want yourWhat types of interactions do you want your customers to have with your business?customers to have with your business?  Is Facebook right for you or isIs Facebook right for you or is  Twitter more up your alley?Twitter more up your alley?  It’s important to start by listening and observing whoIt’s important to start by listening and observing who is talking about your brand.is talking about your brand.  If no one is,If no one is, spark up the conversationspark up the conversation..
  • 32.
    Immutable Law ofNameImmutable Law of Name In the long run the brand is nothing more than a name
  • 33.
    Brand NameBrand Name Short : Kodak, Fuji, Nokia, SamsungShort : Kodak, Fuji, Nokia, Samsung  Unique : Toyota’sUnique : Toyota’s LexusLexus is distinctive. Toyota’sis distinctive. Toyota’s LuxuryLuxury commonplacecommonplace • Orange was a striking name in a world of tel andOrange was a striking name in a world of tel and comscoms  Not mean anything rude or silly in another languageNot mean anything rude or silly in another language  Avoid generic / line extended namesAvoid generic / line extended names • Xerox as opposed to Haloids Paper MasterXerox as opposed to Haloids Paper Master • Xerox (Copier) is powerful. Xerox Computer isXerox (Copier) is powerful. Xerox Computer is notnot
  • 35.
    A brand’s logotypeshould be designed to fit the eyes. Both eyes • Simple logo, designed to fit both eyes • Mercedes three star • Logo font has to be clear and legible • A housewife does not buy Ariel because it is written in a specific font Immutable Law of ShapeImmutable Law of Shape
  • 37.
    Immutable Law ofColourImmutable Law of Colour • Colours can help you stand out •FedEx’s orange and purple packet stands out in corporate blue • Logo and colours help, but the power of the brand • Colours have meanings •Purple means royalty Red is energetic •Blue is peaceful • Opposite colours can differentiate •Coke is red, Pepsi is blue Kodak is yellow, Fuji is green
  • 39.
    Brand EssenceBrand Essence A brand must “leverage a compelling truth”A brand must “leverage a compelling truth” Linux stands for freedom as opposed toLinux stands for freedom as opposed to Microsoft’s monopolyMicrosoft’s monopoly  A brand should mean a single powerful thing: theA brand should mean a single powerful thing: the essenceessence Essence of Volvo is SafetyEssence of Volvo is Safety Essence of Tata is trustEssence of Tata is trust Essence of Fevicol is bondingEssence of Fevicol is bonding
  • 40.
    • A brandshould also be clear of what is not its essence • In India, STAR NEWS is not a channel of the masses unlike STAR PLUS • A brand should drive single mindedly its essence • Volvo has been selling safety for 35 years • Raymond has been selling the complete man for over 2 decades • Essence of Dettol is protection against germs • A brand loses its essence if it starts meaning a lot of things • What is Miller :A Regular, Light, draft, cheap, expensive beer
  • 41.
    41 Rules to TurnSmall Business ToRules to Turn Small Business To a Big Brand.a Big Brand.  Rule 1: Consumer Perception is the key to success  Whether true or untrue, what customers perceived about us is the truth, regardless of the facts  Positioning is the key to success  Rule 2: First to the market player has more chance to win  First mover has more chance to position your brand into the mind of consumers first  First mover has the best chance to select the best positioning to win
  • 42.
    42 Rules to TurnSmall Business ToRules to Turn Small Business To a Big Branda Big Brand Rule 3: If you cannot be the first mover, the try to move the battlefield!  Don’t just become a copycat.  Try to create a new and unique proposition that we can be the first, so that you avoid becoming an imitator  Rule 4: Focus clearly on your unique selling point  Don’t try to be everything for everyone  Concentrate on one thing in the mind of consumers.  Rule 5: Differentiate or Sell Cheap  If you fail to be different, customers will focus on price!
  • 43.
    43 Rules to TurnSmall Business ToRules to Turn Small Business To a Big Branda Big Brand  Rule 6: Use Strategic Public Relations for brand building, and advertising just for maintenance  Advertising is less effective to introduce a brand  It has near zero credibility  It is too expensive for small companies  There is full of clutter that make advertising ineffective  It is a big boy game!  Strategic public relations is the key for success for small companies  It is credible  It is affordable
  • 44.
    Rules to TurnSmall Business ToRules to Turn Small Business To a Big Branda Big Brand  Rule 7: Find a great name for your brand!  The name of your product is what separate you from your competitors  Short, Unique, Memorable  Rule 8: Make sure that you are absolutely consistent  It takes time to be clear in consumers’ mind  To often change of direction confuse your customers and dilute the power of your brand
  • 45.
    Home WorkHome Work Description About your BrandDescription About your Brand  Brand promiseBrand promise  Identity Brief. Logo, Tagline, ColorIdentity Brief. Logo, Tagline, Color  About CustomerAbout Customer  1 Year Strategic Marketing Plan1 Year Strategic Marketing Plan