The document provides certification and assessment results from BrainBench.com for an individual. It includes summaries of certifications and assessments in areas such as legal issues for HR and management, English listening comprehension, interviewing and hiring concepts, business ethics awareness, Microsoft Word 2010, business math, customer assistance, and typing speed and accuracy. The individual achieved expert or master level certifications in these areas, ranking in the top 1-4% across thousands of tests taken.

1. BRAINBENCH.COM
CERTIFICATIONS
2015
TRANSCRIPT ID:
3534629

2. If you’re going to do it,
Then be the best at it . . .

3. Skills management needs to be conducted as an “ongoing process,”
with individuals assessing and updating their recorded skill sets
regularly. As the pace of change accelerates and diverse technologies
converge, new global industries are being created and the need for skills
development increases.
David Siler, GPHR, HRBP, HRMP
Distinctive Human Resources

4. About BrainBench
BrainBench, an online certification and learning center (used by NASA and many
Fortune100 companies), is an increasingly respected credential. Their progressive
approach to certification is taking a firm hold on the business community. They
offer a way for companies to screen and test the abilities of potential and current
employees with a wide range of skills assessments testing.
Overall, with its credibility, affordable prices, and great exams, BrainBench is
worth considering as a standalone certification as well as a training resource.A
Global leader in online skills measurement with more than 3.9 million registered
users and over 600 different skill assessments, BrainBench pioneered online skills
testing to measure the skills of employees that are crucial to a company's bottom-
line success. Job-rolecertifications require that candidates pass multiple tests,
some of which address general skill sets and others of which address specific
software applications and technologies. The job-role certifications are made up of
both required tests and electives, thus allowing candidates to focus on those skill
sets and software applications and technologies they are most likely to use on the
job, reducing training costs.
All of their skills assessments are web-based, eliminating configuration
management and geographical issues from the start, thus decreasing costs and
doing business effectively and efficiently. ETS (the EducationalTesting Service)
which does the SAT and other standardized tests is a good model here. They have
a growing number of large companies and government agencies using their tests.
BrainBench exams serves as an indicator that individuals could successfully pass
other industry certifications.
Only about 40% of all examinees pass the exams and only about 5% of all
examinees earn a Master Certification.

5. How to interpret BrainBench Test Scores
Scores range from 1-5 with 5 being the highest in the BrainBench scoringsystem. Withinthat range,
BrainBench recognizes two levels of achievement for standard assessments. Ascore between 2.75 –
3.99 earns the test taker the standard certificationwhile a score of 4.0 or higher certifies amaster
level of achievement.
Scores range from 1 to 5 and are divided into the followingproficiencylevel categories:
TEST OVERALL SCORE
RANGE
PROFICIENCY LEVEL
1.00 – 1.50 Novice
1.51 – 2.50 Basic
2.51 – 3.50 Proficient
3.51 – 4.50 Advanced MASTER
4.51 – 5.00 Expert MASTER
Proficiency Levels
The proficiencylevels describe invery general terms what typical examinees know and their
capabilities inan applied setting. However, any individual examinee may not be able to demonstrate
all of the knowledge and skills in his or her proficiencylevel description. Beloware the proficiency
level descriptions.
Novice
Demonstrates anunderstanding of only the most basic concepts containedwithinthis topic.
Individual will most likelyrequire formal trainingor self studybefore receivingany assignments in
this area.
Basic
Demonstrates anunderstanding of the fundamental concepts involved with this topic. Knowledge
level appears to be equivalent to that gained through introductorycourses. Mayrequire supplemental
training and close supervisionto developa working knowledge level to be able to perform
assignments independently.
Proficient
Demonstrates asolidunderstanding of core concepts withinthis topic. Appears capable of working
on most projectsinthis area with moderate assistance. May require some initial assistancewith
advanced concepts.
Advanced
Demonstrates aclear understanding of many advanced concepts withinthis topic. Appears capable of
mentoringothers onmost projects inthis area.
Expert
Demonstrates understandingof most advanced concepts within the subject area. Appears capable of
mentoringothers onthe most complexprojects.

6. LEGAL ISSUES FOR HR AND MANAGEMENT
FEBRUARY 4, 2015
TOP 1%
CLASSIFIED AS EXPERT
MASTER CERTIFICATION

7. LEGAL ISSUES FOR HR AND MANAGEMENT
FEBRUARY 4, 2015, TOP 1%
CLASSIFIED AS EXPERT
RESULTS BASED ON 2,520 TESTS TAKEN
MASTER CERTIFICATION

8. LEGAL ISSUES FOR HR AND MANAGEMENT
FEBRUARY 4, 2015, TOP 1%
CLASSIFIED AS EXPERT
RANKED NUMBER 1 OUT OF 2,520
MASTER CERTIFICATION

9. LEGAL ISSUES FOR
HR & MANAGMENT
CORE COMPENTENCIES
Benefits
 Consolidated Omnibus Budget
Reconciliation Act (COBRA)
 Employee Retirement Income Security
Act
 Health Insurance Portability Protection
Act
Compensation
 Social Security
 Unemployment Compensation
Insurance
 Workers Compensation
Equal Employment Opportunity
Commission
 Age Discrimination
 Americans with Disabilities Act
 Pregnancy Discrimination
 Title VII
Fair Labor Standards Act
 Child Labor Provisions
 Exempt/Non-Exempt Status
 Wage & Hour Laws
General Knowledge
 Drug-Free Workplace Act
 Equal Pay Act (EPA)
 Family & Medical Leave Act
 Polygraph ProtectionAct
 Worker Adjustment & Retraining
Notification
Harassment
 Electronic Communication
 Sexual Harassment
 Workplace Violence
Interviewing & Selection
 Common Law Torts
 Consumer Credit ProtectionAct
 Immigration Reform & Control
Act
 Interviewing
Labor Unions
 Employer & Union Unfair
Labor Practices
 National Labor Relations Board
 Public Sector Labor Relations
Office of Federal Contract
Compliance Programs
 Affirmative Action
 Vietnam-Era Veterans
Readjustment Act
Safety
 Occupational Safety & Health
Act
Ethics
 Conflict Of Interest
 Professional Standards

10. ENGLISH LISTENING COMPREHENSION
MARCH 15, 2015, TOP 4%
CLASSIFIED AS EXPERT
RESULTS BASED ON 7,581 TESTS TAKEN

11. ENGLISH LISTENING COMPREHENSION
MARCH 15, 2015
TOP 4%
CLASSIFIED AS EXPERT
RANKED NUMBER 30 OUT OF 7,581

12. ENGLISH LISTENING COMPREHENSION
MARCH 15, 2015
TOP 4%
CLASSIFIED AS EXPERT
RANKED NUMBER 30 OUT OF 7,581

13. ENGLISH LISTENING
COMPREHENSION
CORE COMPENTENCIES
Comprehending the Media
 Analyzing Newscasts
 Interpreting Newspaper Headlines
 Responding to Local Emergencies
 Understanding Weather Forecasts
 Using Business Reports
Communicating in the Workplace
 Explaining Performance Evaluations
 Expressing Concerns
 Following Instructions and Safety
 Learning Office Equipment
 Listening to Announcements
 Meeting Deadlines
 Participating at Meetings
 Participating in Interviews
 Resolving Conflicts
 Responding to Emergencies
 Understanding Presentations
 Conversing Electronically and
Answering Messages
Dealing with Professionals
 Consulting Experts
 Making Appointments
 Relocating
 Explaining Banking and Financial
Information
Responding to SocialSituations
 Attending Parties
 Attending Sports Events
 Complaining
 Describing Locations and Giving Directions
 Dining Out and Ordering
 Making Reservations
Speaking Interpersonally
 Networking
 Replying to Personal Introductions
 Sharing Experiences

14. INTERVIEWING AND HIRING CONCEPTS
JANUARY 29, 2015, TOP 4%
CLASSIFIED AS ADVANCED
RESULTS BASED ON 4,951 TESTS TAKEN

15. INTERVIEWING AND HIRING CONCEPTS
JANUARY 29, 2015
TOP 4%
CLASSIFIED AS ADVANCED
RANKED NUMBER 7 OUT OF 4,951

16. INTERVIEWING AND HRING CONCEPTS
JANUARY 28, 2015
TOP 4%
CLASSIFIED AS ADVANCED
RANKED NUMBER 7 OUT OF 4,951

17. INTERVIEWING & HIRING CONCEPTS
CORE COMPENTENCIES
Assessment
 Emotional Intelligence
 Interpersonal/Social Skills
 Leadership Skills
 Psychological Assessments
Behavior Traits
 Creative Thinking and Resourcefulness
 Customer Service
 Decision Making/Risk Taking
 Employee Empowerment
Behavioral Interviewing
 Analyzing Situations/Data
 Designing Questions
 Interviewing Techniques
Candidate Fit
 Business Acumen
 Cultural/Industry Fit
 Team Oriented and Teamwork
Interview Quality Control
 Interpreting Statistical Information
 Interviewing Etiquette
 Measures and Rating
JobAnalysis
 Competencies Needed
 Desired Performance Outcomes
 Knowledge, Skills, and Abilities Needed
 Relationship Between Abilities and
Experience
Legal Compliance
 EEOC/Civil Rights
 Employment Laws
 Pre-Employment Physicals and
Drug Screens
 Proper vs Improper Questions
Probing Skills
 Interview Communications
Model
 Listening Techniques
 Types and Uses of Probes
Screening
 Diversity/Multi-Culturalism
 Resume Analysis
 Screening Instruments/Tests
Situational Interviewing
 Interviewing Techniques
 Problem Solving
Types Of Interviews
 Distant Interviewing
 One-On-One
 Panel/Team Interviews

18. BUSINESS ETHICS AWARENESS
FEBRUARY 19, 2015, TOP 1%
CLASSIFIED AS ADVANCED
RESULTS BASED ON 8,151 TESTS TAKEN

19. BUSINESS ETHICS AWARENESS
FEBRUARY 19, 2015
TOP 1%
CLASSIFIED AS ADVANCED
RANKED NUMBER 7 OUT OF 8,151

20. BUSINESS ETHICS AWARENESS
FEBRUARY 19, 2015
TOP 1%
CLASSIFIED AS ADVANCED
RANKED NUMBER 4 OUT OF 8,151

21. BUSINESS ETHICS AWARENESS
CORE COMPENTENCIES
Community/Societal Relations & Whistle-blowing
 Corporate Social Responsibility
 Environmental Behavior
 Justification for Whistle-blowing
 Procedure for Whistle-blowing
Conflicts of Interest
 Personal Gain and Company Gain
 Gifts to/from Suppliers/Customers
 Supervisory Relationships with Personal
Interests
Employer Policies
 Corporate Ethics Program
 Illegal and/or Unethical Conduct
 Adherence to Company Ethics Program
 Respect of Timeliness
Ethical Issues
 Ethical Reasoning
 Motives
 Responsibility
 Values
Honesty & Confidentiality
 Confidentiality of Customer Information
 Confidentiality of Employer
Information
 Discrediting Others
 Lying
 Requests to Engage in Unethical or
Illegal Conduct
Individual & Organizational Differences
 Fair Treatment
 Privacy of Other’s Personal Information
 Respect of Other Cultures &
Religions
Respect of PropertyRights
 Proprietary Information
 Taking Property Under False
Pretenses
 Unauthorized Use of Property
Safety
 Co-Workers
 Individuals
 Consumers
Supplier/Vendor & Customer Treatment
 Customer Deception
 Customer Treatment
 Misinformation to Suppliers
 Property Rights of Suppliers
 Supplier Abuse
The Law
 Bribes
 Discrimination
 Fraud

22. MICROSOFT WORD 2010
FEBRUARY 24, 2015, TOP 1%
CLASSIFIED AS EXPERT
RESULTS BASED ON 13,390 TESTS TAKEN
MASTER CERTIFICATION
RANKED NUMBER 8 OUT OF 13,573 TESTS TAKEN

23. MICROSWOFT WORD 2010
FEBRUARY 24, 2015, TOP 1%
CLASSIFIED AS EXPERT
MASTER CERTIFICATION
RANKED NUMBER 8 OUT OF 13,573 TESTS TAKEN

24. MICROSWOFT WORD 2010
FEBRUARY 24, 2015, TOP 1%
CLASSIFIED AS EXPERT
MASTER CERTIFICATION
RANKED NUMBER 8 OUT OF 13,573 TESTS TAKEN

25. MS WORD 2010
CORE COMPENTENCIES
Document Protection
 Access Restrictions
 Privacy Protection
 User Restrictions
Options
 Add-Ins, Resources, and Trust
Center
 Advanced and Customize
 Proof and Save
Document Creation
 Create, Open, and Save
 Edit, Prepare, and Print
 Format Text
 Keyboard Shortcuts
 Paragraphs, Lists, and Tabs
 Ribbon Interface
 Styles
Page Layout
 Arrange Objects
 Building Blocks and AutoText
 Captions and Indexes
 Citations and Bibliography
 Footnotes and End-notes
 Headers and Footers
 Page Backgrounds
 Set Up Pages
 Themes
Document Window Views
 Document Views
 File Tab and Backstage View
 Window Options
Review
 Copy, Embed, and Link Data
 Mark Changes
 Proof
 Track
Graphics and Tables
 Charts, Equations, and Symbols
 Galleries
 Pictures
 SmartArt, Clip Art, and Organizer
 Tables
 WordArt and Drawing

26. BUSINESS MATH
FEBRUARY 9, 2015, TOP 2%
CLASSIFIED AS EXPERT
RESULTS BASED ON 146,884 TESTS TAKEN
MASTER CERTIFICATION

27. BUSINESS MATH
FEBRUARY 9, 2015
TOP 2%
CLASSIFIED AS EXPERT
MASTER CERTIFICATION
RESULTS BASED ON 146,884 TESTS TAKEN

28. BUSINESS MATH
FEBRUARY 9, 2015
TOP 2%
CLASSIFIED AS EXPERT
MASTER CERTIFICATION
RANKED NUMBER 1,875 OF 146,884

29. BUSINESS MATH
CORE COMPENTENCIES
Calculating Markup and Markdown
Percentage
 Calculating Markup and
Markdown Percentage
Interest, Invoicing, and Net/Gross
 Invoicing Terminology
 Net and Gross Profit or Income
 Simple Interest
Markdown Price
 Markdown Price
Markup Price
 Markup Price
Total from Algorithm, Chart, or Formula
 Graph Interpretation
 Total from Algorithm or Formula
Original Price Before Markdown or Markup
 Original Price Before Markdown
 Original Price Before Markup
Price from Total with and without Tax
 Price from Total with Tax
 Price from Total without Tax

30. CUSTOMER ASSISTANCE, JANUARY 29, 2015
TOP 1%
CLASSIFIED AS ADVANCED
MASTER CERTIFICATION

31. CUSTOMER ASSISTANCE, JANUARY 29, 2015, TOP 1%
CLASSIFIED AS EXPERT
RESULTS BASED ON 30,486 TESTS TAKEN
MASTER CERTIFICATION

32. CUSTOMER ASSISTANCE, JANUARY 29, 2015, TOP 1%
CLASSIFIED AS EXPERT
RANKED NUMBER 14 OUT OF 30,486

33. TYPING SPEED & ACCURACY
JANUARY 29, 2015
TOP 1%
CLASSIFIED AS EXPERT
MASTER CERTIFICATION

34. TYPING SPEED & ACCURACY
JANUARY 29, 2015
TOP 1%
CLASSIFIED AS EXPERT
MASTER CERTIFICATION

35. TYPING SPEED & ACCURACY
JANUARY 29, 2015
TOP 1%
CLASSIFIED AS EXPERT
MASTER CERTIFICATION
RANKED NUMBER 9 OUT OF 311,452