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Twitter’s Promoted Products




    Source: Business.Twitter.com
1   ® 2011 e-storm international
About Mathew Guiver and e-storm international

      •      Mathew, with one T
      •      10+ years in online marketing
      •      @MathewGuiver


      e-storm international
      •      Strategy-driven, international digital marketing
             agency specializing in display, mobile, SEM, SEO,
             and multichannel attribution
      •      Clients include: IKEA, Bank of America, National
             University, Microsoft, Verizon, Sam’s Club, ABC
             Family, and more!




    Images via e-storm international
2   ® 2011 e-storm international
Twitter is aggressive about creating advertising
    opportunities
      •      Ad revenues expected to be $400 million in 2013*
      •      Started US only, now expanding internationally
      •      Self-service platform




    Source: eMarketer – Twitter Ad Revenues to Near $400 Million by 2013. September, 2011
    Image via TheNextWeb.com
3   ® 2011 e-storm international
Referral and purchase intent

      •      Facebook vs. Twitter
      •      Higher likelihood to buy and recommend!




    Source: CMB Consumer Plus. February, 2010
4   ® 2011 e-storm international
The competition is low, and so are prices!

      •      What is the minimum cost per engagement
             bid for Twitter’s promoted tweets?


                                   Only $0.50*




      •      With accounts and tweets, you bid against
             other advertisers a la Google AdWords


    Source: Search Engine Watch, Twitter Promoted Tweets & Accounts: A Preview. February, 2011
    Images via Twitter.com and The Fader
5   ® 2011 e-storm international
Competition is increasing


      •      Think AdWords when it first launched
      •      Competition WILL increase, prices too!
      •      Be a leader not just a “follower”




          Twitter Sales Chief, Adam Brian:

          Over “1,000 advertisers, including many small businesses”
          have used purchased ads from Twitter, “and about 80%
          have made more than one purchase.”


    Source: WJS – Twitter Tests New Ad Types. July, 2011
    Image via WebFroze.com
6   ® 2011 e-storm international
Sponsorship and interaction
      •      Need the proper foundation to support a promoted campaign
      •      Best piece of advice I can give you!




          Sponsored                       Community                      Successful
             Ads                         Involvement                       Effort




7   ® 2011 e-storm international
Deals, and contests, and statistics, oh my!
      •      58% of Twitter users follow retailers online to find discounts
      •      39% follow retailers for information on contests
      •      Great elements to include in your sponsored effort!




    Source: Shop.org Social Commerce Stud. May 2011
    Image via CleverWood.be
8   ® 2011 e-storm international
Think goals before going live
      •      What do you want users to do?

      •      Think about strategy and desired actions          TWEET!
             before you do anything
                                                               TWEET!
      •      Build your campaign around these actions!

                •      Do you just want a follow?
                •      Or do you want to get people talking
                       about a new product?
                •      Or direct users to a URL on your
                       website selling a discounted product?
                •      Or promote a hash tag related to a
                       new product launch, or one-day sale?




9   ® 2011 e-storm international
Almost out of beta
       •      Still need to apply for an account
       •      Usually require an IO, but recently began allowing electronic payment
       •      Lowest commitment of $5,000 per month spend
       •      Sponsored campaign running in as little as 7 days




     Source: Ad Age – Twitter Launches Self-Serve Ad Platform. December 2010
     Image via Business.Twitter.com
10   ® 2011 e-storm international
Promoted tweets

       •      Cost per engagement bidding model
               • Click (link, hashtag, or opening the tweet to the details pane)
               • Favorite
               • Retweet
               • Reply




                                    Advertisers see 3-5% engagement rates*

     Source: Twitter – The power of engagement. October, 2011
11   ® 2011 e-storm international
Promoted tweets
       •      In search vs. in users timelines
       •      Users can “dismiss” in timeline promoted tweets




     Images via Twitter.com and SocialBlog.in
12   ® 2011 e-storm international
Consumer reactions to promoted tweets

       •      Twitter users actively respond to promoted tweets
       •      True fans of the community support Twitter’s effort to make money!




     Source: eMarketer – How Social Media users Engage with Marketers on Twitter. September, 2011:
13   ® 2011 e-storm international
Promoted tweet example campaign
       •      Objective: promote half off holiday gift package ($25 purchase)
       •      Promoted tweet for popular trend, link to tailored landing page



                             Imp    Eng %   Clicks   AVG CPE     Cost      Pur %    Purchases   Revenue     ROAS

           Day 1          20,000    4.00%    800       $0.85   $680.00     10.00%      80       $2,000.00   194.12%

           Day 2          22,000    4.25%    935       $0.80   $748.00     9.00%       84       $2,103.75   181.25%

           Day 3          27,000    4.25%   1,148      $0.94   $1,078.65   11.00%      126      $3,155.63   192.55%

           Day 4          32,000    3.85%   1,232      $0.91   $1,121.12   12.00%      148      $3,696.00   229.67%

           Day 5          34,000    4.50%   1,530      $0.82   $1,254.60   11.00%      168      $4,207.50   235.37%

            Total         135,000   4.18%   5,645      $0.86   $4,882.37   10.75%      607      $15,162.88 210.56%




                                    Over 135,000 impressions, only paying for
                                                  engagements

                                              210% return on ad spend

14   ® 2011 e-storm international
     Example not based on actual Twitter promoted campaign.
Promoted accounts

       •      Easy and straightforward
       •      Bid per follow
       •      Target users by:



                                    Location     Interests   Keywords



                               Even Occupy
                                Wall Street is
                               advertising on
                                  Twitter!


15   ® 2011 e-storm international
Promoted account example campaign
       •      Objective: get users to sign up to "stay informed" on new product
       •      Promoted account, direct message to all followers with link to "stay
              informed" signup page, promotion of link in usual updates



                       Imp          Follow % Followers AVG CPF     Cost      Link CTR   Clicks   Signup % Signups   CPS

      Day 1          40,000          2.50%    1,000    $1.00     $1,000.00   21.00%      210     25.00%     53      $19.05

      Day 2          55,000          3.00%    1,650    $1.10     $1,815.00   20.50%      338     26.00%     88      $20.64

      Day 3          65,000          2.50%    1,625    $1.20     $1,950.00   22.75%      370     27.00%     100     $19.54

      Day 4          80,000          2.75%    2,200    $1.30     $2,860.00   23.25%      512     26.00%     133     $21.51

      Day 5          65,000          2.50%    1,625    $1.00     $1,625.00   22.00%      358     27.00%     97      $16.84

      Total         305,000          2.66%    8,100    $1.14     $9,250.00   22.06%     1,787    26.29%     470     $19.69




                                        Over 8,000 new followers, and 470 signups
                                             interested in your new product!


16   ® 2011 e-storm international
     Example not based on actual Twitter promoted campaign.
Promoted trends
       •      Twitter's most expensive advertising solution
       •      $120,000.00 flat fee*
       •      All users in the USA
       •      Estimated 25,000,000 impressions




     Source: WJS – Twitter Tests New Ad Types. July, 2011
     Image via NicolaZiady.com
17   ® 2011 e-storm international
Get involved
     now!

     Be an early
     adopter




     Image via Matthew Ranson’s Blog
18   ® 2011 e-storm international
Thank you!
              I would love to hear your thoughts
              on my presentation!

              I welcome questions regarding
              promoted opportunities on
              Twitter!

              Mathew Guiver
              @mathewguiver
              mathew@e-storm.com



              e-storm international
              @estormintl
              www.e-storm.com




19   ® 2011 e-storm international

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Twitter's Promoted Products Overview

  • 1. Twitter’s Promoted Products Source: Business.Twitter.com 1 ® 2011 e-storm international
  • 2. About Mathew Guiver and e-storm international • Mathew, with one T • 10+ years in online marketing • @MathewGuiver e-storm international • Strategy-driven, international digital marketing agency specializing in display, mobile, SEM, SEO, and multichannel attribution • Clients include: IKEA, Bank of America, National University, Microsoft, Verizon, Sam’s Club, ABC Family, and more! Images via e-storm international 2 ® 2011 e-storm international
  • 3. Twitter is aggressive about creating advertising opportunities • Ad revenues expected to be $400 million in 2013* • Started US only, now expanding internationally • Self-service platform Source: eMarketer – Twitter Ad Revenues to Near $400 Million by 2013. September, 2011 Image via TheNextWeb.com 3 ® 2011 e-storm international
  • 4. Referral and purchase intent • Facebook vs. Twitter • Higher likelihood to buy and recommend! Source: CMB Consumer Plus. February, 2010 4 ® 2011 e-storm international
  • 5. The competition is low, and so are prices! • What is the minimum cost per engagement bid for Twitter’s promoted tweets? Only $0.50* • With accounts and tweets, you bid against other advertisers a la Google AdWords Source: Search Engine Watch, Twitter Promoted Tweets & Accounts: A Preview. February, 2011 Images via Twitter.com and The Fader 5 ® 2011 e-storm international
  • 6. Competition is increasing • Think AdWords when it first launched • Competition WILL increase, prices too! • Be a leader not just a “follower” Twitter Sales Chief, Adam Brian: Over “1,000 advertisers, including many small businesses” have used purchased ads from Twitter, “and about 80% have made more than one purchase.” Source: WJS – Twitter Tests New Ad Types. July, 2011 Image via WebFroze.com 6 ® 2011 e-storm international
  • 7. Sponsorship and interaction • Need the proper foundation to support a promoted campaign • Best piece of advice I can give you! Sponsored Community Successful Ads Involvement Effort 7 ® 2011 e-storm international
  • 8. Deals, and contests, and statistics, oh my! • 58% of Twitter users follow retailers online to find discounts • 39% follow retailers for information on contests • Great elements to include in your sponsored effort! Source: Shop.org Social Commerce Stud. May 2011 Image via CleverWood.be 8 ® 2011 e-storm international
  • 9. Think goals before going live • What do you want users to do? • Think about strategy and desired actions TWEET! before you do anything TWEET! • Build your campaign around these actions! • Do you just want a follow? • Or do you want to get people talking about a new product? • Or direct users to a URL on your website selling a discounted product? • Or promote a hash tag related to a new product launch, or one-day sale? 9 ® 2011 e-storm international
  • 10. Almost out of beta • Still need to apply for an account • Usually require an IO, but recently began allowing electronic payment • Lowest commitment of $5,000 per month spend • Sponsored campaign running in as little as 7 days Source: Ad Age – Twitter Launches Self-Serve Ad Platform. December 2010 Image via Business.Twitter.com 10 ® 2011 e-storm international
  • 11. Promoted tweets • Cost per engagement bidding model • Click (link, hashtag, or opening the tweet to the details pane) • Favorite • Retweet • Reply Advertisers see 3-5% engagement rates* Source: Twitter – The power of engagement. October, 2011 11 ® 2011 e-storm international
  • 12. Promoted tweets • In search vs. in users timelines • Users can “dismiss” in timeline promoted tweets Images via Twitter.com and SocialBlog.in 12 ® 2011 e-storm international
  • 13. Consumer reactions to promoted tweets • Twitter users actively respond to promoted tweets • True fans of the community support Twitter’s effort to make money! Source: eMarketer – How Social Media users Engage with Marketers on Twitter. September, 2011: 13 ® 2011 e-storm international
  • 14. Promoted tweet example campaign • Objective: promote half off holiday gift package ($25 purchase) • Promoted tweet for popular trend, link to tailored landing page Imp Eng % Clicks AVG CPE Cost Pur % Purchases Revenue ROAS Day 1 20,000 4.00% 800 $0.85 $680.00 10.00% 80 $2,000.00 194.12% Day 2 22,000 4.25% 935 $0.80 $748.00 9.00% 84 $2,103.75 181.25% Day 3 27,000 4.25% 1,148 $0.94 $1,078.65 11.00% 126 $3,155.63 192.55% Day 4 32,000 3.85% 1,232 $0.91 $1,121.12 12.00% 148 $3,696.00 229.67% Day 5 34,000 4.50% 1,530 $0.82 $1,254.60 11.00% 168 $4,207.50 235.37% Total 135,000 4.18% 5,645 $0.86 $4,882.37 10.75% 607 $15,162.88 210.56% Over 135,000 impressions, only paying for engagements 210% return on ad spend 14 ® 2011 e-storm international Example not based on actual Twitter promoted campaign.
  • 15. Promoted accounts • Easy and straightforward • Bid per follow • Target users by: Location Interests Keywords Even Occupy Wall Street is advertising on Twitter! 15 ® 2011 e-storm international
  • 16. Promoted account example campaign • Objective: get users to sign up to "stay informed" on new product • Promoted account, direct message to all followers with link to "stay informed" signup page, promotion of link in usual updates Imp Follow % Followers AVG CPF Cost Link CTR Clicks Signup % Signups CPS Day 1 40,000 2.50% 1,000 $1.00 $1,000.00 21.00% 210 25.00% 53 $19.05 Day 2 55,000 3.00% 1,650 $1.10 $1,815.00 20.50% 338 26.00% 88 $20.64 Day 3 65,000 2.50% 1,625 $1.20 $1,950.00 22.75% 370 27.00% 100 $19.54 Day 4 80,000 2.75% 2,200 $1.30 $2,860.00 23.25% 512 26.00% 133 $21.51 Day 5 65,000 2.50% 1,625 $1.00 $1,625.00 22.00% 358 27.00% 97 $16.84 Total 305,000 2.66% 8,100 $1.14 $9,250.00 22.06% 1,787 26.29% 470 $19.69 Over 8,000 new followers, and 470 signups interested in your new product! 16 ® 2011 e-storm international Example not based on actual Twitter promoted campaign.
  • 17. Promoted trends • Twitter's most expensive advertising solution • $120,000.00 flat fee* • All users in the USA • Estimated 25,000,000 impressions Source: WJS – Twitter Tests New Ad Types. July, 2011 Image via NicolaZiady.com 17 ® 2011 e-storm international
  • 18. Get involved now! Be an early adopter Image via Matthew Ranson’s Blog 18 ® 2011 e-storm international
  • 19. Thank you! I would love to hear your thoughts on my presentation! I welcome questions regarding promoted opportunities on Twitter! Mathew Guiver @mathewguiver mathew@e-storm.com e-storm international @estormintl www.e-storm.com 19 ® 2011 e-storm international