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Book review One Minute Manager
This document summarizes information about two authors, Dr. Kenneth Blanchard and Dr. Spencer Johnson, known for their work in management. It also outlines techniques from their books on one minute goal setting, praising, and reprimanding. Specifically, it recommends being clear about goals, appreciating people, separating behavior from the person when reprimanding, and sharing knowledge. The reviewer indicates learning the importance of these strategies from reading the authors' books.
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Book review One Minute Manager
- 1. Review by YusufKhan Roll Number - 58
- 2. Dr Kenneth HartleyBlanchard Born - May 6, 1939 (age 76) Orange, New Jersey Occupation - Author, Professional speaker, Consultant, Management expert Spouse(s) - Marjorie Blanchard Qualifications – PhD in Education administration and leadership M.A. in Sociology B.A. in Government and Philosophy Books – Whale done, Lead like Jesus, The Secret, The heart of the leader, Trust works, Customer Mania, Raving Fans.
- 3. Dr Spencer Johnson Born- January 1, 1940 (age 75) South Dakota Occupation - Author, speaker, management consultant Spouse(s) – Lesley Qualifications – M.D., B.A. in psychology Books – Who Moved My Cheese?, "Yes" or "No“, Peaks And Valleys, The Precious Present, The value of giving
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- 5. One Minute GoalSetting • Agree on goals • Write your goals on a paper • Read and re-read each goal • Observe your performance
- 6. One Minute Praising •Praise people immediately. • Tell people what they did right • Tell people how good you feel about what they did right • Stop for a moment of silence to let them feel how good you feel • Encourage them to do more of the same. • Shake hands or touch people in a way that makes it clear that you support their success in the organization. Mr. Levy
- 7. One Minute Reprimand •Reprimand people immediately • Tell people what they did wrong • Tell people how you feel about what they did wrong • Stop for a few seconds of uncomfortable silence to let them feel how you feel • Shake hands, or touch them in a way that lets them know you are honestly on their side. • Remind them how much you value them • Reaffirm that you think well of them but not of their performance in this situation. • Realize that when the reprimand is over, It’s over.
- 9. Things I learnedfrom the Book • To be clear about your goals • Appreciate people • Reprimand peoples behavior, not the people • Share the Knowledge
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